ES - 7th Gen (2019-present) Discussion topics related to 2019+ ES models

Audio system law firm call

Thread Tools
 
Search this Thread
 
Old 11-05-20, 02:18 PM
  #1  
bc6152
Lead Lap
Thread Starter
 
bc6152's Avatar
 
Join Date: Dec 2012
Location: SE PA
Posts: 4,931
Received 1,306 Likes on 909 Posts
Default Audio system law firm call

I just received a voicemail message here in Pennsylvania from a law firm regarding my 2019 Lexus ES 350. Apparently there is a lawsuit against Lexus involving the audio system..
I have the ML audio. Anyone else get a call?
Old 11-05-20, 02:58 PM
  #2  
Mike728
Lead Lap
 
Mike728's Avatar
 
Join Date: Mar 2013
Location: IL
Posts: 4,843
Received 678 Likes on 505 Posts
Default

Is this it?
https://chimicles.com/2019-lexus-es-...investigation/
Old 11-05-20, 03:13 PM
  #3  
bc6152
Lead Lap
Thread Starter
 
bc6152's Avatar
 
Join Date: Dec 2012
Location: SE PA
Posts: 4,931
Received 1,306 Likes on 909 Posts
Default

Originally Posted by Mike728
Yeah Mike that's who called and left me a message to call them back... I got the message after 5PM so too late today to call back. I'll call them tomorrow... Thanks for the heads up...
Old 11-06-20, 05:42 AM
  #4  
LeeSoFL
Advanced
 
LeeSoFL's Avatar
 
Join Date: Oct 2018
Location: FL
Posts: 735
Received 222 Likes on 145 Posts
Default

There's no mention of the ML system in particular, though.
Old 11-06-20, 05:49 AM
  #5  
bc6152
Lead Lap
Thread Starter
 
bc6152's Avatar
 
Join Date: Dec 2012
Location: SE PA
Posts: 4,931
Received 1,306 Likes on 909 Posts
Default

Originally Posted by LeeSoFL
There's no mention of the ML system in particular, though.
It's 8:50 am right now so I'll be calling them in a few minutes. Report to follow...
The following users liked this post:
LeeSoFL (11-06-20)
Old 11-06-20, 11:30 AM
  #6  
bc6152
Lead Lap
Thread Starter
 
bc6152's Avatar
 
Join Date: Dec 2012
Location: SE PA
Posts: 4,931
Received 1,306 Likes on 909 Posts
Default

Originally Posted by bc6152
It's 8:50 am right now so I'll be calling them in a few minutes. Report to follow...
Spoke to the paralegal attached to the law firm which is proceeding with a class action lawsuit if Toyota does not respond to a notification of numerous complaints regarding the
MARK LEVINSON audio system. She was also looking for people to appear as witnesses or representatives to voice their specific complaints and disappointment in a deposition with the premium audio system MARK LEVINSON. She also stated that the complaints of "non performance" go back several years and that Toyota was aware of the complaints and did nothing.
She stated that a lawsuit would not proceed if Toyota acknowledged the fault and either rectified the system or compensated owners who purchased the ML system.

Now, fellow members, this is just a recap of my conversation so don't shoot the messenger. Just passing along the status for those that have an interest in this issue...
Old 11-06-20, 12:47 PM
  #7  
mikemu30
Lexus Test Driver
 
mikemu30's Avatar
 
Join Date: Jul 2017
Location: NJ
Posts: 8,181
Received 2,567 Likes on 1,828 Posts
Default

Ambulance chaser.
The following 8 users liked this post by mikemu30:
DavidZ (11-06-20), dklanecky1 (11-07-20), FTBoomer (11-07-20), JDR76 (11-06-20), kalel2127 (11-06-20), Ltvscout (11-06-20), offroad200 (02-18-21), TechNut (11-07-20) and 3 others liked this post. (Show less...)
Old 11-07-20, 06:38 AM
  #8  
Advancer12
Driver School Candidate
 
Advancer12's Avatar
 
Join Date: Oct 2019
Location: Va
Posts: 19
Received 2 Likes on 2 Posts
Default

That is interesting. I would have thought that the base sound system would warrarnt investigation.
Old 11-07-20, 08:37 AM
  #9  
STLLEXUS
Pit Crew
 
STLLEXUS's Avatar
 
Join Date: Jul 2018
Location: il
Posts: 145
Received 21 Likes on 17 Posts
Default

Originally Posted by Advancer12
That is interesting. I would have thought that the base sound system would warrarnt investigation.
I am sure the thought process is that they don’t include the base system since it would be easier to win a case considering that the ML System is the premium system. Since there has been complaints and it being a premium system they probably think they have a chance to win the case. My only thing is when you buy a car you should check everything out if you’re not happy with the way it sounds then you just don’t buy the car, if it’s a dealbreaker.
Old 11-07-20, 10:44 AM
  #10  
bc6152
Lead Lap
Thread Starter
 
bc6152's Avatar
 
Join Date: Dec 2012
Location: SE PA
Posts: 4,931
Received 1,306 Likes on 909 Posts
Default

Originally Posted by mikemu30
Ambulance chaser.
Along with most others...
Old 11-07-20, 10:49 AM
  #11  
PeterA
Rookie
 
PeterA's Avatar
 
Join Date: Nov 2019
Location: NV
Posts: 89
Likes: 0
Received 29 Likes on 20 Posts
Default

If they get enough people, they'll file a class action lawsuit, collect a nice amount in fees and then send you a check for $15.00
The following 3 users liked this post by PeterA:
Canesguy (12-07-20), EJC (03-03-21), WylerLexus (01-27-21)
Old 11-07-20, 12:09 PM
  #12  
mikemu30
Lexus Test Driver
 
mikemu30's Avatar
 
Join Date: Jul 2017
Location: NJ
Posts: 8,181
Received 2,567 Likes on 1,828 Posts
Default

Originally Posted by PeterA
If they get enough people, they'll file a class action lawsuit, collect a nice amount in fees and then send you a check for $15.00
Ha that is hysterical and probably spot on.
Old 11-08-20, 10:27 AM
  #13  
TechNut
Pole Position
 
TechNut's Avatar
 
Join Date: May 2013
Location: Idaho
Posts: 2,690
Received 721 Likes on 528 Posts
Default

Originally Posted by PeterA
If they get enough people, they'll file a class action lawsuit, collect a nice amount in fees and then send you a check for $15.00
Exactly right. These tort claims only work if they get enough volume to file a class action suit. The victims are rarely the winners as the settlement is usually just a token amount per claim - especially after the law firms have taken their percentage.

Last edited by TechNut; 11-08-20 at 10:33 AM.
Old 11-11-20, 01:05 PM
  #14  
energy88
Rookie
 
energy88's Avatar
 
Join Date: Jul 2019
Location: VA
Posts: 54
Received 8 Likes on 8 Posts
Default

When I was looking at the ES last year, the base radio problem and law suit was common knowledge (lots of car sites) and was the main reason I decided against buying an ES. The ML was supposedly OK, but I didn't want to be forced to spend an extra $900 for a radio that Lexus was refusing to correct. My understanding is that Lexus has finally corrected the base radio problem and retrofitting new systems on the 2019 and 2020 vehicles affected. A problem with the ML system is news to me and think maybe the legal firm is confused.
Old 11-11-20, 01:26 PM
  #15  
bc6152
Lead Lap
Thread Starter
 
bc6152's Avatar
 
Join Date: Dec 2012
Location: SE PA
Posts: 4,931
Received 1,306 Likes on 909 Posts
Default

I have no idea what it's about, only what the paralegal told me. I'm not involved and I don't know how they even got my phone number. I do participate in the Lexus surveys so maybe that's where they got it. However she did say specifically that it was the ML system that was the subject of the suit. PeterA and Technut are correct in that only the attorneys make out in these cases. Honestly, at this point I couldn't care less about the audio only that the car runs well and no issues... The car will be 2 years old in December and has 5100 miles...


Quick Reply: Audio system law firm call



All times are GMT -7. The time now is 11:00 PM.