mussa59

My 2019 Lexus ES will be delivered on August 8th. I am new to Lexus; I've always had BMWs but frankly got tired of the outrageous prices. What really did it for me is ordering a new BMW (lease) and the dealer telling me they are "not sure" how much extra it would be to add the head-up display and the gesture control. Couldn't even get a rough estimate, so..... bye bye!
Anyway, perhaps more important than anything else is that I really believe a Lexus will always be more dependable than the finicky BMW. My daughter has a 2012 (or is it 2008?) Lexus IS with over 200K on it, and I must say it's been a very reliable car with very few issues despite its age.
So here I am, and I sure could use your advice, tips, etc. and what I can expect from the ES in general, what to watch for, etc.
The car still has some remaining factory warranty. It's a 350 ES with a little over 6K miles on it.
Thank you!

mcomer

Welcome to Lexus and to Club Lexus. One detail that shows the difference between BMW and Lexus
is the powertrain warranty. Both have 4 yr/ 50K mile basic but Lexus has 6 yr / 70K mile powertrain as well,
Is your new ride an L/Certified? This will extend the powertrain mileage to unlimited or 6 years from the original
in service date. Looking ahead to photos (Go Advanced tab below) and your observations on the advantages
you find after 8/8.

Brianses7

I have a 2021 Lexus ES and I'm coming up on 30k miles dailing driving for a year and 8 months. No issues what so ever!

mussa59

I bought it from Carvana, so I am not sure. However the "Buyers Guide" has the following boxes checked:
(1) Dealer Warranty - limited warranty. The dealer will pay 100% of the labor and 100% of the parts for the covered systems that fail during the warranty period.
(2) Non-dealer warranties for this vehicle: Manufacturer's warranty still applies. The manufacturer's original warranty has not expired on some components of the vehicle.

The Carfax report tells me there are an estimated 15 months (43,627 miles) left on the Basic coverage
39 months (63,627 miles) on the drivetrain
63 month (73627 miles) on emissions
15 months or unlimited roadside assistance.

I will def. post pictures when I receive it.
Thanks for the welcome!

P.S. Forgot to mention that car has 6,373 miles on it.

Freds430

J D Power has ranked the ES as the most reliable vehicle ever surveyed in their long history. They have listed Lexus #1 in dependability ten times, #2 once and #6 once over the last 12 years. Consumer Reports ranks Lexus #1 in reliability. We have had zero issues with our two. Our maintenance cost for our ES over three years of driving 30,000 miles is under $500.

mikemu30

My 19 ES is coming up on 50k miles. No issues so far. Yours with only 6k still needs to be broken in 😁

NA2NC

JD Power is not an indicator of quality or reliability. Manufacturers pay JD Power for ratings.

LexBob2

I hear this brought up frequently but never heard how or how much manufacturers pay for ratings. It's hard to imagine JDP or CR would have been around for so many years if this was the case. With this rational Toyota/Lexus would have to have paid more $$'s for a longer period of time to remain rated high so long. Seems unlikely.

mikemu30

You can't deny Lexus reliability - that would be silly.

NA2NC

Chevrolet has been the recipient of many JD Power awards over the years which is why I don't take anything they say seriously. Indeed, Lexus is one of the best auto makers in the world.

NA2NC

https://www.thebalance.com/what-is-jd-power-5092600

Freds430

J D Power surveys owners of vehicles and reflects their responses that is it. They do not pay for ratings. Where in the world did you get that from. Manufacturers pay J D Power for their results from the owners of vehicles to see where they need to improve and not for rankings.

E46CT

Also remember, as I've shouted extremely loudly for a few years now, today's Lexuses arent yesterday's grandpa's 90s Lexus with a easy ridin' V6 and an AM/FM stereo. 95% of that "legendary Lexus reliability" was because for a couple decades, Lexus was a simple steel box with a simple V6 and 4 speed auto.

Today, we have to play with the big guns of the industry from Germany or no sales. This means fiber optics, seals, sensors, networks, today's cars have dozens upon dozens of computers. So don't get a 2023 Lexus, act arrogant and go "Lexus Reliability!"

Doesn't exactly work that way today in 2023. Go look at the 2023+ NX forums. NXs are shutting off at lights and other problems. One guy lemoned out his new NX and is on his second one. and is having problems with that one! Now I'm rethinking that 8ES! I'm sure the 8ES will be the ES350h Hybrid! Hopefully it's refined by then..

Same with LS500 forums. Same w/ the new Tundra. Not saying Lexus isn't reliable or the problems won't be fixed, but we shouldn't make any assumptions about Lexuses in present and future being legendary in terms of reliability. Why? We don't have any data on the new systems/new technology yet. Still untested. But it won't matter much anyway since we're going to full electric soon.

Thankfully our ESes are somewhat of the last of the "simple" generation. Newer stuff with newer networks, newer tech etc is stuff the new NX gets. And we see what's going on with that.

So bottom line is don't say "Legendary reputation!" and cross your arms with arrogance. That's 1990s arrogance based on grandpa V6 with 4 banger auto and a driver's airbag. Today's cars 2023+ are much different and we'll need 10 years of data to come to any reasonable conclusion.

Perhaps the hard mechanics of the V6 etc you can make a reasonable conclusion but there's a ton of systems around the car too you have to consider. For the ES it shouldn't be too bad, as it's the most refined of its respective gen of electronics (the 2014-2016 IS had issues for examples with CPUs, modules etc)

So to recap again, today's Lexus cars may be reliable, but we can't really say for certain yet as yesteryear's "reputation" is based on 1990s old grandpa stuff. Easy stuff. Simple stuff. Turboz, sealz, ducting, piping, and networkz. Also new hybrid stuff inside transmissions.

NA2NC

I'll let you connect the dots, however, this is common knowledge...

https://www.brightworkresearch.com/h...s%20unreliable.

LexBob2

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