The infamous six-month service visit
#16
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I will be getting my first oil change at 4,000 miles which is about how much I drive in 12 months now that I'm retired and a homebody.
What type of oil should I purchase and take to my dealer for them to use? Only the best for my baby. Probably will keep my 2022 Lexus 350 Luxury forever...lol
Any advice is appreciated.
Thanks
Rob
What type of oil should I purchase and take to my dealer for them to use? Only the best for my baby. Probably will keep my 2022 Lexus 350 Luxury forever...lol
Any advice is appreciated.
Thanks
Rob
Any brand will do if you're planning on changing at 5k mile intervals because it's a fairly frequent oil change. That being said I have used Mobil1, Amazon basics, Royal Purple, and Motul all with no issues in my previous car at intervals of about 7-7.5k miles. If you change it frequently then your engine should be fine, per TCC.
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ukcats (07-31-22)
#18
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If you can't sit for the whole video, replacement of the short block at TCC's shop was $6k. Far more than what it would cost to have an extra oil change each year (I believe he said $1300 added over the same amount of time). So...yeah, I'll happily be on top of oil changes than to require a new block 150k miles down the line.
Last edited by dezymond; 07-31-22 at 11:23 AM.
#19
Lexus Test Driver
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Watch the video and you'll see why 10k mile oil change is not a good thing. You can keep doing what your doing and you're within minimum range, but as you can see meeting the minimum will not save you money over time.
If you can't sit for the whole video, replacement of the short block at TCC's shop was $6k. Far more than what it would cost to have an extra oil change each year (I believe he said $1300 added over the same amount of time). So...yeah, I'll happily be on top of oil changes than to require a new block 150k miles down the line.
If you can't sit for the whole video, replacement of the short block at TCC's shop was $6k. Far more than what it would cost to have an extra oil change each year (I believe he said $1300 added over the same amount of time). So...yeah, I'll happily be on top of oil changes than to require a new block 150k miles down the line.
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UltraLux22 (07-31-22)
#20
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Just had my 10 K complementary oil change on my 2021 ES 350. I had changed oil at an indie shop at 3,000 mi. and now only had 4,000 miles more on the car but it was 18 months since date of purchase and they said the free 10K or 1 year benefit will no longer be honored after another couple weeks. Got the oil change, etc., as it had been almost a year since the 3k one, though only 4,000 more miles.
They're supposed to also rotate tires but guy pointed out it says "rotate if necessary" and he said it wasn't necessary, supposedly, to rotate mine, so they didn't. I wasn't very happy.
I declined their crappy free wash but enjoyed their free coffee and pastry.
They're supposed to also rotate tires but guy pointed out it says "rotate if necessary" and he said it wasn't necessary, supposedly, to rotate mine, so they didn't. I wasn't very happy.
I declined their crappy free wash but enjoyed their free coffee and pastry.
#21
Instructor
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Regardless of being leased or purchased, lexus provides 2 complementary service visits for routine maintenance at their service department. They specify 5k 6 mos. and 10k 12 mos. They specify that primarily the first oil change is completed at 10k service but I asked for the oil change and rotation at both 5k and 10k without any issue. YMMV. If you have your 1st comp. service at 7k they will likely default to the 10k service unless you specify otherwise. If for example you want to have service completed on your own, whether it be at home or at a service provider of your choice, that’s your prerogative. You technically never have to use the complementary services as they are just that. I personally get tires rotated at Costco when that’s all I need completed as they are inexpensive compared to Lexus prices. When I use my comps. at the dealer I have them complete the oil changes and include the rotation too. As long as you have the necessary maintenance completed, even if you do it yourself, you should be safe warranty wise. That goes for leases too. Outside of tire rotations, I personally prefer to have the main services completed at Lexus. It’s peace of mind, even if it’s at a higher price, to to ensure that the necessary services will be completed correctly. Besides, if a warranty issue arises, I don’t want to have to worry if a mistake was made by a 3rd party. If a mistake was made by Lexus at least it could most likely be traced back to the service department. This lessens the chance of the “blame game” occurring.
Last edited by UltraLux22; 07-31-22 at 03:27 PM.
#22
Instructor
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One trick I use to check if a rotation has been completed is by marking each tire with a permanent marker in an obscure place. I’ll use a number or indicator that I could easily identify after the service.
I’ve used 1,2,3,4 or LF, RF, LR, RR. So far I’ve never had to call anyone out for not performing it.
#23
Instructor
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The short, simple answer is no, not technically. There is always the however..... If for example, service is required for some particular issue that would normally be a warrantable repair and can somehow be attributed or traced back to a lack of certain maintenance that would have prevented the need for that item to be repaired in the first place, then it's possible they could try to find causation to not honor the warranty. Lexus service would need to prove that negligence was the contributing factor for whatever issue would be in question as a warrantable repair. If that makes sense?
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LexFinally (07-31-22)
#24
Lexus Test Driver
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TCCN is a good video. though ive been doing 5k a long long time and stand by it.
hybrids in particular don't get very hot very often. and the new ones use intricate variable pumping. so good clean oil is appreciated. so all the more reason on the hybrids.
hybrids in particular don't get very hot very often. and the new ones use intricate variable pumping. so good clean oil is appreciated. so all the more reason on the hybrids.
#25
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The [US] Lexus official "2021 Lexus ES 350, ES 250 Warranty and Services Guide (L-MMS-21ES350)" [pdf version] includes the following text in both the"Complimentary First Scheduled Maintenance Service: Six Months or 5,000 Miles" and "Complimentary Second Scheduled Maintenance Service: 12 Months or 10,000 Miles" sections:
...
Your complimentary service will include these items:
...
Your complimentary service will include these items:
...
- Rotate tires
While it might seem like a trivial matter, it raises the question of what else that dealer's service department is cutting corners on. I don't know if you've got anything concrete documenting the non-performance of the complementary service item but if you do you might try raising a complaint with Lexus corporate. Hard to say anything will come of it but if Lexus corporate isn't informed of shady dealer service corner cutting they will never know there's a dealer service problem that needs their attention to get fixed.
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ATL350 (08-03-22)
#26
Instructor
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Exactly what was "the guy" pointing to that includes the "if necessary" on rotate tires on the 5000 mi/6 month and 10000 mi/12 month complementary services?
The [US] Lexus official "2021 Lexus ES 350, ES 250 Warranty and Services Guide (L-MMS-21ES350)" [pdf version] includes the following text in both the"Complimentary First Scheduled Maintenance Service: Six Months or 5,000 Miles" and "Complimentary Second Scheduled Maintenance Service: 12 Months or 10,000 Miles" sections:
There is no "if necessary" attached to that complementary service item.
While it might seem like a trivial matter, it raises the question of what else that dealer's service department is cutting corners on. I don't know if you've got anything concrete documenting the non-performance of the complementary service item but if you do you might try raising a complaint with Lexus corporate. Hard to say anything will come of it but if Lexus corporate isn't informed of shady dealer service corner cutting they will never know there's a dealer service problem that needs their attention to get fixed.
"as required" has a much different meaning than "if necessary".
The [US] Lexus official "2021 Lexus ES 350, ES 250 Warranty and Services Guide (L-MMS-21ES350)" [pdf version] includes the following text in both the"Complimentary First Scheduled Maintenance Service: Six Months or 5,000 Miles" and "Complimentary Second Scheduled Maintenance Service: 12 Months or 10,000 Miles" sections:
There is no "if necessary" attached to that complementary service item.
While it might seem like a trivial matter, it raises the question of what else that dealer's service department is cutting corners on. I don't know if you've got anything concrete documenting the non-performance of the complementary service item but if you do you might try raising a complaint with Lexus corporate. Hard to say anything will come of it but if Lexus corporate isn't informed of shady dealer service corner cutting they will never know there's a dealer service problem that needs their attention to get fixed.
"as required" has a much different meaning than "if necessary".
#27
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Exactly what was "the guy" pointing to that includes the "if necessary" on rotate tires on the 5000 mi/6 month and 10000 mi/12 month complementary services?
The [US] Lexus official "2021 Lexus ES 350, ES 250 Warranty and Services Guide (L-MMS-21ES350)" [pdf version] includes the following text in both the"Complimentary First Scheduled Maintenance Service: Six Months or 5,000 Miles" and "Complimentary Second Scheduled Maintenance Service: 12 Months or 10,000 Miles" sections:
There is no "if necessary" attached to that complementary service item.
While it might seem like a trivial matter, it raises the question of what else that dealer's service department is cutting corners on. I don't know if you've got anything concrete documenting the non-performance of the complementary service item but if you do you might try raising a complaint with Lexus corporate. Hard to say anything will come of it but if Lexus corporate isn't informed of shady dealer service corner cutting they will never know there's a dealer service problem that needs their attention to get fixed.
"as required" has a much different meaning than "if necessary".
The [US] Lexus official "2021 Lexus ES 350, ES 250 Warranty and Services Guide (L-MMS-21ES350)" [pdf version] includes the following text in both the"Complimentary First Scheduled Maintenance Service: Six Months or 5,000 Miles" and "Complimentary Second Scheduled Maintenance Service: 12 Months or 10,000 Miles" sections:
There is no "if necessary" attached to that complementary service item.
While it might seem like a trivial matter, it raises the question of what else that dealer's service department is cutting corners on. I don't know if you've got anything concrete documenting the non-performance of the complementary service item but if you do you might try raising a complaint with Lexus corporate. Hard to say anything will come of it but if Lexus corporate isn't informed of shady dealer service corner cutting they will never know there's a dealer service problem that needs their attention to get fixed.
"as required" has a much different meaning than "if necessary".
Says "rotate tires if required." Required by wear, by Lexus warranty by what? Would've liked to know if had been done so I can plan for next service visit.No big deal, just not very clear at all.
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#30
Lexus Test Driver
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Just required by common sense/logic, really. 5k is the gold standard no matter if you drive a kia, ford, bmw, lexus, honda, daihatsu. rotating the tires every 5k helps distribute the wear. you don't need to do it, just like you don't need to brush your teeth. but you also "need" to brush your teeth.