Is the Toyota Dealer trying to screw me?? HELP PLEASE asap
#1
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I just recently got my car Diagnose by the Toyota Dealer because my car had shut off and wouldn't start... They said the reason why my car wouldn't start is because my car needed a Timing Job. So I let them do the job, it cost me $900..The next day after I picked the car up it had shut off on me again, but this time the car won't crank at all. Before it would try to start now it won't...
Today the dealer called me and said that my engine is blown....They say its either the crankshaft or the driveline is bad.... I dont know what to do.. I paid them $85 to diagnose my car for any problems and they said I only need to get my Timing done (Belt,Water Pump,etc)... Now there telling me that I need a new engine after I just paid them $900 to do the Timing Job.
What should I do??
Ps....The dealer just called me and they said I have to pay the towing fee of $112... This really sucks.
Please Get back With Me asap..
Today the dealer called me and said that my engine is blown....They say its either the crankshaft or the driveline is bad.... I dont know what to do.. I paid them $85 to diagnose my car for any problems and they said I only need to get my Timing done (Belt,Water Pump,etc)... Now there telling me that I need a new engine after I just paid them $900 to do the Timing Job.
What should I do??
Ps....The dealer just called me and they said I have to pay the towing fee of $112... This really sucks.
Please Get back With Me asap..
Last edited by DroppedGS; 11-17-03 at 02:23 PM.
#2
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THAT IS CRAP. WTF. You spent $900 on you engine and now they say you need a new engine? Get your car the hell out of there and don't pay nothing. Say you want a second opinion.
Do us all a favor and take a few pictures of your cap and rotor because that's what we were think your problem is. Maybe spark plugs wires/spark plugs. Why would you swap the engine before you even try other options?
Do us all a favor and take a few pictures of your cap and rotor because that's what we were think your problem is. Maybe spark plugs wires/spark plugs. Why would you swap the engine before you even try other options?
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Originally posted by Pianoman72
THAT IS CRAP. WTF. You spent $900 on you engine and now they say you need a new engine? Get your car the hell out of there and don't pay nothing. Say you want a second opinion.
Do us all a favor and take a few pictures of your cap and rotor because that's what we were think your problem is. Maybe spark plugs wires/spark plugs. Why would you swap the engine before you even try other options?
THAT IS CRAP. WTF. You spent $900 on you engine and now they say you need a new engine? Get your car the hell out of there and don't pay nothing. Say you want a second opinion.
Do us all a favor and take a few pictures of your cap and rotor because that's what we were think your problem is. Maybe spark plugs wires/spark plugs. Why would you swap the engine before you even try other options?
I also brought a brand new battery on Saturday so it isn't the battery.
Thanks Alot Dude!!
Ps.... I also got them to change my Serpentine Belt when they did the Timing Job..
#4
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Well I didn't know all of that. With everything your replaced your car should be tip-top.
Still, take it somewhere else if you can. Maybe the toyota dealer did something wrong, you know? I really hope you don't have a bad engine. And the fact still remains, if there was a chance you had a bad motor why did they do all of that work?
Still, take it somewhere else if you can. Maybe the toyota dealer did something wrong, you know? I really hope you don't have a bad engine. And the fact still remains, if there was a chance you had a bad motor why did they do all of that work?
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Sorry for the late response.
According to them, the only problem with your engine was the timing belt, which they changed. They released it to you after all repairs were complete. Just hours after they changed the belt the car "blew up"...there's a good posibility that they messed up your engine. These engines are known for their durability, it's hard to believe that it would just blow-up...I have a strong suspicion they messed up.
Fight it all the way. Good luck.
According to them, the only problem with your engine was the timing belt, which they changed. They released it to you after all repairs were complete. Just hours after they changed the belt the car "blew up"...there's a good posibility that they messed up your engine. These engines are known for their durability, it's hard to believe that it would just blow-up...I have a strong suspicion they messed up.
Fight it all the way. Good luck.
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yeah man you got a ****ty deal im sorry!!!! but dont take it sitting down, lexus is supposed to be synonamous with quality. id make them fix it, and if they start to argue, tell them you want to talk to the president or manager of their place or something. they should not treat customers like this and it sounds to me like they are trying to make you foot the bill. dont stand for it, dont give up.
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He said he believes the bottom end of the engine is bad?? He said seems like the starter probably got stuck in a different position because the motor locked up? Or the Trans is screwed???
He also said that he would pull off the oil pan and look at the bottom end to see if anything looks stuck free of charge..
What do you think about this?
Ps. I also called Toyota of America and filed a complaint.
He also said that he would pull off the oil pan and look at the bottom end to see if anything looks stuck free of charge..
What do you think about this?
Ps. I also called Toyota of America and filed a complaint.
Last edited by DroppedGS; 11-18-03 at 07:53 AM.
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good job on filing the complaint. the big wigs wont be happy to hear some small time a-holes are trying to shiest their happy customers. i wouldnt settle for anything less than not paying anything. i might even try to get that $900 back. just remember, they are a certified dealership, not some backwoods hillbilly shop, they should NOT treat you like this. just dont settle bro i got my fingers crossed for you.
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Toyota of America called the Dealership and the guy is still denying that they don't have anything to do with the motor messing up.. So im looking to get a lawyer now.... I also made a post on BBB im waiting on a reply.
Thanks for the concern!
Thanks for the concern!
#11
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You might want to start a thread in the "clubhouse"
with your story. Maybe someone on here has had a similar experience and has some ideas on what could have caused the engine to fail.
The 1st gen forum is a ghost town.
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The 1st gen forum is a ghost town.
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11-17-03 08:42 PM