Look at my 99 GS4...
02-17-04, 12:15 PM
#17
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Hey guys. I'm in the midst of working this out with the dealer. They claim that they only knew of one scratch (which btw was never disclosed to me). Looks like they are trying to claim the carrier is at fault. Don't worry, I'm not the kind of guy that will just take it in the "you know what". I'll keep pushing their buttons until I have to use another finger... This will get resolved... and I'll try my damndest to make sure nothing comes out of my pocket...
400DGRZ: I'm in Tucson
400DGRZ: I'm in Tucson
Last edited by lexcapade; 02-17-04 at 12:15 PM.
02-17-04, 01:36 PM
#19
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Damn!!! That's some nasty scrapes. I would have them repaint the entire car cuz if they only do certain panels....it won't match with the rest of the car.
Good luck....give 'em hell.
Pete
Good luck....give 'em hell.
Pete
02-17-04, 01:42 PM
#20
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I just got the initial inspection report from the shipper. Guess what?... All the damage was already on the car prior to shipping as I suspected. And never did the dealer do a "walk-around" of the vehicle with me over the phone as they claim to have done. If I knew about that much damage, I would have never purchased the car. I have even caught the dealer in a lie, because they claim (which I have in email) that there was only one ding that they knew about prior to shipment... I think I have a stronger case against them now...
Last edited by lexcapade; 02-17-04 at 01:43 PM.
02-17-04, 01:57 PM
#21
Instructor
Sorry to hear that . If I were you I would return the car. Contact your bank and tell them to stop payment on the check if you financed the car, because the dealer failed to disclose the condition of the car. I would also have the car shipped back to them COD. That is unaceptable. Good Luck
02-17-04, 01:59 PM
#22
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OK...sounds like this dealer is dirty....says anything to make the sale.
I would start by making a complaint the dealer's state business license dept, better business bureau, automobile dealers assn, consumer protection dept, etc.....to give him hell. Worst comes to worst...take em to court.
I would start by making a complaint the dealer's state business license dept, better business bureau, automobile dealers assn, consumer protection dept, etc.....to give him hell. Worst comes to worst...take em to court.
02-17-04, 03:14 PM
#26
Lexus Fanatic
just have a question ?
iv never used a shipper before but is this something that you can refuse if it comes in this kind of
condition .
did you notice everything as soon as it came off the truck?
If you did what did you say to the people who delivered it ?
real sorry to see your gs arrive in that shape
i dont take people stuff either id be raising hell especially since you caught them in a lie
god luck with this ....
iv never used a shipper before but is this something that you can refuse if it comes in this kind of
condition .
did you notice everything as soon as it came off the truck?
If you did what did you say to the people who delivered it ?
real sorry to see your gs arrive in that shape
i dont take people stuff either id be raising hell especially since you caught them in a lie
god luck with this ....
02-17-04, 03:51 PM
#28
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Question
Was this purchased from a Lexus dealer? Hard to believe they would sell a car in that condition and lie about it!
Take pictures and send them to the dealership management and DEMAND that they re-paint the car or you will take them to court.
If it IS a Lexus dealer, you should prominently post their name, address, phone number etc. here on CL so everyone can boycott their dealership and maybe even "express their disappointment" via emails etc. Good luck with it!
Take pictures and send them to the dealership management and DEMAND that they re-paint the car or you will take them to court.
If it IS a Lexus dealer, you should prominently post their name, address, phone number etc. here on CL so everyone can boycott their dealership and maybe even "express their disappointment" via emails etc. Good luck with it!
02-17-04, 04:25 PM
#29
Lexus Test Driver
Sorry to hear the problem with your GS and hope the dealer will resolve this issue soon. I bought my GS out of state too but I went to the dealership to inspect it myself. It is still a good chunk of cash when one gets a pre-owned GS.
