My GS has headlight condensation - what to do?
What The F Happened?
03-19-05, 03:18 PM
#48
Driver School Candidate
Join Date: Mar 2005
Location: MN
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I got my car back from the dealer today, an 02 430 under factory warranty. Not only did they replace the offending headlight that had the most condensation (driver side) and the high beam assembly next to it as well but also they replaced both lights on the passenger side as well. So 4 new light assemblies under warranty. They did charge a bit much for the 30k service $680, but the service level and treatment were exceptional. I came from having a new Audi A6Q and the treatment I received from Lexus of Wayzata in Minnesota was a breath of fresh air. I'd highly recommend them to anyone needing service.
Kevin
Kevin
03-19-05, 03:54 PM
#50
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Location: MN
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The small light assembly in the middle with DRL / high beam is all the same part with the large HID section on the outsides?
Kevin
Kevin
Originally Posted by Neo
Well, Kevin, they really only replaced two. The low and high beams are one unit. 
Still, that was nice of them.
Still, that was nice of them.
03-22-05, 10:48 AM
#54
So I am getting new headlights in 2-3 days. I talked to the GM of the dealership directly yesterday, he contacted me, which was a 1st, so far I have called them and left messages. He called me to hear my side of the story, and that I told them I noticed it when I buying the car, etc. and the saleman and mgr told me to have the service dept fix it when I take it in. The GM told me he would call be back, and within an hour he called and said they were going to order new headlights for me and I will be called in when they come in to have them installed... 
So I am getting new headlights and I will be keeping the old ones too, I told him this will satify me in terms of them not replacing them and trying to 'dry them out'...
So I am getting new headlights and I will be keeping the old ones too, I told him this will satify me in terms of them not replacing them and trying to 'dry them out'...
03-22-05, 12:47 PM
#55
Originally Posted by whytry
So I am getting new headlights in 2-3 days. I talked to the GM of the dealership directly yesterday, he contacted me, which was a 1st, so far I have called them and left messages. He called me to hear my side of the story, and that I told them I noticed it when I buying the car, etc. and the saleman and mgr told me to have the service dept fix it when I take it in. The GM told me he would call be back, and within an hour he called and said they were going to order new headlights for me and I will be called in when they come in to have them installed... So I am getting new headlights and I will be keeping the old ones too, I told him this will satify me in terms of them not replacing them and trying to 'dry them out'...
So I am getting new headlights and I will be keeping the old ones too, I told him this will satify me in terms of them not replacing them and trying to 'dry them out'...
03-22-05, 05:32 PM
#56
New headlights!
Originally Posted by whytry
So I am getting new headlights in 2-3 days. I talked to the GM of the dealership directly yesterday, he contacted me, which was a 1st, so far I have called them and left messages. He called me to hear my side of the story, and that I told them I noticed it when I buying the car, etc. and the saleman and mgr told me to have the service dept fix it when I take it in. The GM told me he would call be back, and within an hour he called and said they were going to order new headlights for me and I will be called in when they come in to have them installed... So I am getting new headlights and I will be keeping the old ones too, I told him this will satify me in terms of them not replacing them and trying to 'dry them out'...
So I am getting new headlights and I will be keeping the old ones too, I told him this will satify me in terms of them not replacing them and trying to 'dry them out'...Three cheers hip hip hooray!
I am so happy for you. Way to go! !
Ivan
3dog
Last edited by 3dog; 03-22-05 at 05:40 PM.
03-24-05, 05:13 PM
#58
I am heading to get my ned lights in the morning!!! Can't wait. Finally this will be all done. I am eager to get on to modding my ride.
Thanks again to all that helped with routes to take to getting them to step up to the plate and fix this problem!!!!!
Thanks again to all that helped with routes to take to getting them to step up to the plate and fix this problem!!!!!
03-24-05, 07:52 PM
#59
New Headlights
Originally Posted by whytry
I am heading to get my ned lights in the morning!!! Can't wait. Finally this will be all done. I am eager to get on to modding my ride.
Thanks again to all that helped with routes to take to getting them to step up to the plate and fix this problem!!!!!
Thanks again to all that helped with routes to take to getting them to step up to the plate and fix this problem!!!!!
I got brand new headlights when I got my car.
You are going to be amazed at how good they look!
Ivan
3dog
Last edited by 3dog; 03-24-05 at 07:57 PM.
03-24-05, 09:54 PM
#60
Originally Posted by whytry
I am heading to get my ned lights in the morning!!! Can't wait. Finally this will be all done. I am eager to get on to modding my ride.
Thanks again to all that helped with routes to take to getting them to step up to the plate and fix this problem!!!!!
Thanks again to all that helped with routes to take to getting them to step up to the plate and fix this problem!!!!!
oh and since they are so new, maybe you should put clear bra on the headlights to protect them