It happened when I received my package thru UPS today..the box was crushed pretty bad and I had a real bad feeling.....After waiting for more than 2 weeks due to some stupid address issue with UPS, I still can't get it install...Just sent it back to Steve today and hopefully I will get a new one asap...Just wanna share a lil pain that I am going thru after looking forward to my grill for the past weeks at work.......

P.S. to Steve: Please put a fragile sticker on the box or wrap it up with more cushion since those UPS guys really don't give a damn about those precious little grill...they probably thought it was made out of metal for BBQ.....eheh

 

Wow , sorry about the bad luck ! But what is the grill made out of ? I can't imagine a polyurethane grill cracking .

I know with my RMM grill i was handling it pretty rough and it didn't break .

Well good luck on the next one and hope it comes in presteen condition !

 

That just sucks!!
Is it so hard for those guys to treat the post a little bit more carefull???

 

i know, its such crap...

i ordered a dell computer once and puralator smashed it so bad the monitor didnt work