Condensation in Headlight Assembly - under warranty???
11-13-01, 07:42 PM
#1
Pole Position
Thread Starter
Join Date: Sep 2001
Location: Los Angeles
Posts: 260
Likes: 0
Received 0 Likes
on
0 Posts
Condensation in Headlight Assembly - under warranty???
DAMN....
just noticed after the rain that my headlight assembly has condensation. Do you guys know if it is covered under warranty? I would love to get that replaced.
thx
just noticed after the rain that my headlight assembly has condensation. Do you guys know if it is covered under warranty? I would love to get that replaced.thx
11-13-01, 10:16 PM
#2
Lexus Fanatic
iTrader: (1)
Join Date: Feb 2001
Location: The GYM!
Posts: 8,270
Likes: 0
Received 0 Likes
on
0 Posts
Hey Eppan. Since no one else replied to you, I will! Especially since I went thru that same ****** a year ago! 
The answer is "Yes" that can and should be warrantied out. Now the issue is your dealership and how cool they are? Go in and if your service advisor gives you the run-around, pith a fit and go to the service manager!
The answer is "Yes" that can and should be warrantied out. Now the issue is your dealership and how cool they are? Go in and if your service advisor gives you the run-around, pith a fit and go to the service manager!
11-13-01, 10:40 PM
#3
Pole Position
Thread Starter
Join Date: Sep 2001
Location: Los Angeles
Posts: 260
Likes: 0
Received 0 Likes
on
0 Posts
Thanks TXSTYLE.
I did speak with one of the service advisors...although not my regular guy who is super cool (went home already) . However, he thinks they are under warranty...however, I won't know that till later when I speak to Emilio, the service advisor. I further hope that they would replace both of them since it would look odd with one being new.
Funny I have a friend...of a friend that is an service advisor but for another dealership about 45 miles away...I might try to ask him if Glendale will not warranty it out.
I did speak with one of the service advisors...although not my regular guy who is super cool (went home already) . However, he thinks they are under warranty...however, I won't know that till later when I speak to Emilio, the service advisor. I further hope that they would replace both of them since it would look odd with one being new.
Funny I have a friend...of a friend that is an service advisor but for another dealership about 45 miles away...I might try to ask him if Glendale will not warranty it out.
11-13-01, 11:01 PM
#5
Pole Position
Thread Starter
Join Date: Sep 2001
Location: Los Angeles
Posts: 260
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by GlobeCLK
my headlights look very foggy...... looks kinda like condensation. Light shines through ok but when I look into the housing I see like white fog kinda thing. is that what it is?
my headlights look very foggy...... looks kinda like condensation. Light shines through ok but when I look into the housing I see like white fog kinda thing. is that what it is?
What are you refering to GlobeCLK?
11-13-01, 11:04 PM
#6
Lexus Fanatic
iTrader: (1)
Join Date: Feb 2001
Location: The GYM!
Posts: 8,270
Likes: 0
Received 0 Likes
on
0 Posts
Globe, you and Eppan definitely need to pursue this with a vengance! I'm serious! I mean, do you know how much those assemblies are?! And not to mention if you have H.I.D.! :eek: I believe if I remember correctly, my service manager telling me my replacement of both HID's was @ $3 or $4,000!!! :eek: :eek: If you both are still under warranty, pursue it. Tell em' you can't see as well and that it's now become a safety issue.
11-13-01, 11:12 PM
#7
Originally posted by TXSTYLE
Globe, you and Eppan definitely need to pursue this with a vengance! I'm serious! I mean, do you know how much those assemblies are?! And not to mention if you have H.I.D.! :eek: I believe if I remember correctly, my service manager telling me my replacement of both HID's was @ $3 or $4,000!!! :eek: :eek: If you both are still under warranty, pursue it. Tell em' you can't see as well and that it's now become a safety issue.
Globe, you and Eppan definitely need to pursue this with a vengance! I'm serious! I mean, do you know how much those assemblies are?! And not to mention if you have H.I.D.! :eek: I believe if I remember correctly, my service manager telling me my replacement of both HID's was @ $3 or $4,000!!! :eek: :eek: If you both are still under warranty, pursue it. Tell em' you can't see as well and that it's now become a safety issue.
thanks again!
should be free right?
Trending Topics
11-13-01, 11:31 PM
#9
Originally posted by gs4will
eppan,
go and see Veronne @Longo Lexus, he will take care of you. tell him william send you
eppan,
go and see Veronne @Longo Lexus, he will take care of you. tell him william send you
hey Will if you see this go to the chatroom. GTP issue.
11-14-01, 12:40 AM
#11
Lead Lap
Join Date: Feb 2001
Location: CA
Posts: 601
Likes: 0
Received 0 Likes
on
0 Posts
ray, the white cloud of which u speak of is because the headlamp is old. the plastic gets scratched and exposed to the elements and after awhile, it looks like crap. after my accident, they replaced the driver's side HID assembly. if u compare the new and old one, u can see what i mean.
also, it cost $1,100 for 1 new HID assembly. that price is also a discounted price that the bodyshop got.
also, it cost $1,100 for 1 new HID assembly. that price is also a discounted price that the bodyshop got.
11-14-01, 12:41 AM
#12
Originally posted by disc108
ray, the white cloud of which u speak of is because the headlamp is old. the plastic gets scratched and exposed to the elements and after awhile, it looks like crap. after my accident, they replaced the driver's side HID assembly. if u compare the new and old one, u can see what i mean.
also, it cost $1,100 for 1 new HID assembly. that price is also a discounted price that the bodyshop got.
ray, the white cloud of which u speak of is because the headlamp is old. the plastic gets scratched and exposed to the elements and after awhile, it looks like crap. after my accident, they replaced the driver's side HID assembly. if u compare the new and old one, u can see what i mean.
also, it cost $1,100 for 1 new HID assembly. that price is also a discounted price that the bodyshop got.
11-14-01, 01:10 AM
#13
Driver
Join Date: Oct 2001
Location: California
Posts: 175
Likes: 0
Received 0 Likes
on
0 Posts
I get the same problem .. noticed the first time after I got a car wash ... and now that its starting to rain in california .. i see it a little more ....
So my question is ... what is the warranty period?
I thought it was 4 yrs / 50K miles .
I'm past 4 years but not yet to 50K ...
Freemont Lexus took care of me when i requested they look at my electric motor in my steering column .. but what's the chance of getting the condensation fix or new headlights ?
Regular Bulbs not HID's.
So my question is ... what is the warranty period?
I thought it was 4 yrs / 50K miles .
I'm past 4 years but not yet to 50K ...
Freemont Lexus took care of me when i requested they look at my electric motor in my steering column .. but what's the chance of getting the condensation fix or new headlights ?
Regular Bulbs not HID's.
11-14-01, 01:13 AM
#14
Pole Position
Thread Starter
Join Date: Sep 2001
Location: Los Angeles
Posts: 260
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by gs4will
eppan,
go and see Veronne @Longo Lexus, he will take care of you. tell him william send you
eppan,
go and see Veronne @Longo Lexus, he will take care of you. tell him william send you
You think any of them will give me HID...as a replacement for my Halogen.
...Ya I didn't think so either. 
Thanks again...oh...off topic how much do you think the Platnium edition wheels with no tires are worth (like new). Please give me a dollar amount....because most will just be laughing there butt off.