Sewell Lexus - Issue (resolved)
#16
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Very well said jbrady, and that's exactly what I've been thinking about doing. Darrel was off today, but I sent him a polite email explaining the situation. I want to see if there is anything he can do first. Thank you all for your comments. I'll let everyone know what ends up happening.
It's a shame to have bad service on my first time using them. They have such great prices and everyone on this board swears by them. I certainly want to be fair and I don't want to screw them for any money that I owe, but I expect to be treated fairly as well.
It's a shame to have bad service on my first time using them. They have such great prices and everyone on this board swears by them. I certainly want to be fair and I don't want to screw them for any money that I owe, but I expect to be treated fairly as well.
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FIXED ![Thumb Up](https://www.clublexus.com/forums/images/smilies/thumbsup.gif)
Well, I did as everyone suggested and I contacted Darrel. We only spoke through e-mail, but I could tell he was a very sincere and super nice guy. He went above and beyond to help resolve the situation and I can't thank him enough.
I appreciate everyone's help. The issue was fixed and I'm definately satisfied with the result.
Hmmm... I may need to buy some sway bar bushings from them.
![Thumb Up](https://www.clublexus.com/forums/images/smilies/thumbsup.gif)
Well, I did as everyone suggested and I contacted Darrel. We only spoke through e-mail, but I could tell he was a very sincere and super nice guy. He went above and beyond to help resolve the situation and I can't thank him enough.
I appreciate everyone's help. The issue was fixed and I'm definately satisfied with the result.
Hmmm... I may need to buy some sway bar bushings from them.
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