99 GS 400 nav update question
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Has anyone recently updated their navigation on the hard drive for a 99 gs400. I have 2 free upgrades according to Lexus (until the basic 4 yr/50k warranty expires) and the latest update was available, I believe, on Sept/Oct. of '02. I tried to order this from my dealer but he keeps saying that he is having trouble getting a confirmation from Lexus?? I left the parts manager a message last week and they still haven't gotten back to me?!!!
Is this update no longer available?
Scott
Is this update no longer available?
Scott
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Updates under warranty are 3 for 98 and 2 for 99. I don't know about later models.
I just got my third (Sept 02) under warranty after almost 5 years. I complained to the Lexus central number that I had been misled by the dealer who told me 3 but did not tell me about the 4 year warranty period limitation. Lexus has never put this in writing any where I have seen, but they confirmed it on the phone.
I just got my third (Sept 02) under warranty after almost 5 years. I complained to the Lexus central number that I had been misled by the dealer who told me 3 but did not tell me about the 4 year warranty period limitation. Lexus has never put this in writing any where I have seen, but they confirmed it on the phone.
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Originally posted by NoRyceGS4
how much 2 update without warranty?
how much 2 update without warranty?
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I just spoke with Lexus HQ. I was told these updates are between the dealer and the buyer established on the original contract. Anybody get a similar response?
Those that have had it done was it done with your selling dealership?
Those that have had it done was it done with your selling dealership?
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99 Lexus GS 400 owners are entitled to 2 free upgrades before the basic 4 yr-50k warranty runs out. It doesn't matter where you purchased the car, as long as the car has not already had the 2 upgrades and you are within the warranty period. Lexus Headquarters can verify what has been done to the car with regards to Nav. updates by your VIN #.
Finally after much prodding, my dealer got the upgrade from Lexus and will be installing it this week.
Finally after much prodding, my dealer got the upgrade from Lexus and will be installing it this week.
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RCM83
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10-30-13 05:04 AM