GS - 2nd Gen (1998-2005) Discussion about the second generation GS300, GS400 and GS430 (1998 - 2005)

99 GS 400 nav update question

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Old 01-22-03, 08:50 PM
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wineohs
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Unhappy 99 gs400 nav update problems.....

Has anyone recently updated their navigation on the hard drive for a 99 gs400. I have 2 free upgrades according to Lexus (until the basic 4 yr/50k warranty expires) and the latest update was available, I believe, on Sept/Oct. of '02. I tried to order this from my dealer but he keeps saying that he is having trouble getting a confirmation from Lexus?? I left the parts manager a message last week and they still haven't gotten back to me?!!!

Is this update no longer available?

Scott
Old 01-22-03, 09:42 PM
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disc108
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I recently got an update @ mission viejo lexus for my 99 gs300. i cant remember if the map info says sept. or oct. '02.
Old 01-22-03, 09:57 PM
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koreanguy8302
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nav upgrades are covered under warranty?
Old 01-22-03, 10:02 PM
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bravo261
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Originally posted by koreanguy8302
nav upgrades are covered under warranty?
so i've been told, but many others here say and have experienced otherwise
Old 01-24-03, 11:48 PM
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girvan
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Updates under warranty are 3 for 98 and 2 for 99. I don't know about later models.

I just got my third (Sept 02) under warranty after almost 5 years. I complained to the Lexus central number that I had been misled by the dealer who told me 3 but did not tell me about the 4 year warranty period limitation. Lexus has never put this in writing any where I have seen, but they confirmed it on the phone.
Old 01-25-03, 03:11 AM
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spectrabluelexi
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Just had mine done last month...Sep '02 version.
Old 01-25-03, 03:47 AM
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NoRyceGS4
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how much 2 update without warranty?
Old 01-26-03, 10:32 PM
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bitkahuna
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Originally posted by NoRyceGS4
how much 2 update without warranty?
$275 at my dealer I think.
Old 01-27-03, 11:19 AM
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Likecars
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I just spoke with Lexus HQ. I was told these updates are between the dealer and the buyer established on the original contract. Anybody get a similar response?

Those that have had it done was it done with your selling dealership?
Old 01-28-03, 09:54 PM
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wineohs
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99 Lexus GS 400 owners are entitled to 2 free upgrades before the basic 4 yr-50k warranty runs out. It doesn't matter where you purchased the car, as long as the car has not already had the 2 upgrades and you are within the warranty period. Lexus Headquarters can verify what has been done to the car with regards to Nav. updates by your VIN #.

Finally after much prodding, my dealer got the upgrade from Lexus and will be installing it this week.
Old 01-29-03, 12:07 AM
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Likecars
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Despite what the Lexus rep said I called a dealer and mine is on order!
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