GS going in for service- 1st time
06-11-07, 02:08 PM
#1
Lexus Test Driver
Thread Starter
GS going in for service- 1st time
Well I have my appointment scheduled for its 1st appointment. Hope it goes well. I'm having them do the following (cut 'n paste from an email I sent to them):
1) 5k oil change
2) Replace front brake pads due to way too much break dust. (TSB#BR002-06) This is covered under warrenty.
3) Driver side seat belt. when you unbuckle it and pull it to strap it back on, it locks up. But unlike it locking because you pull it too hard, it doesn't unplug unless you tug/release it a few times
4) Radio reception is BAD. Anything lower that 93.9 will pickup static of some sort. I think only 92.3 comes in clear. This is the worst reception I had since I owned a 1990 Civic. The ammount of static varies depending where you drive. I even own a 2004 Sienna van and I get perfect reception.
5) Gas door doesn't close without a lot of force.
Pretty much all should be covered.
1) 5k oil change
2) Replace front brake pads due to way too much break dust. (TSB#BR002-06) This is covered under warrenty.
3) Driver side seat belt. when you unbuckle it and pull it to strap it back on, it locks up. But unlike it locking because you pull it too hard, it doesn't unplug unless you tug/release it a few times
4) Radio reception is BAD. Anything lower that 93.9 will pickup static of some sort. I think only 92.3 comes in clear. This is the worst reception I had since I owned a 1990 Civic. The ammount of static varies depending where you drive. I even own a 2004 Sienna van and I get perfect reception.
5) Gas door doesn't close without a lot of force.
Pretty much all should be covered.
06-11-07, 02:23 PM
#2
Well I have my appointment scheduled for its 1st appointment. Hope it goes well. I'm having them do the following (cut 'n paste from an email I sent to them):
1) 5k oil change
2) Replace front brake pads due to way too much break dust. (TSB#BR002-06) This is covered under warrenty.
3) Driver side seat belt. when you unbuckle it and pull it to strap it back on, it locks up. But unlike it locking because you pull it too hard, it doesn't unplug unless you tug/release it a few times
4) Radio reception is BAD. Anything lower that 93.9 will pickup static of some sort. I think only 92.3 comes in clear. This is the worst reception I had since I owned a 1990 Civic. The ammount of static varies depending where you drive. I even own a 2004 Sienna van and I get perfect reception.
5) Gas door doesn't close without a lot of force.
Pretty much all should be covered.
1) 5k oil change
2) Replace front brake pads due to way too much break dust. (TSB#BR002-06) This is covered under warrenty.
3) Driver side seat belt. when you unbuckle it and pull it to strap it back on, it locks up. But unlike it locking because you pull it too hard, it doesn't unplug unless you tug/release it a few times
4) Radio reception is BAD. Anything lower that 93.9 will pickup static of some sort. I think only 92.3 comes in clear. This is the worst reception I had since I owned a 1990 Civic. The ammount of static varies depending where you drive. I even own a 2004 Sienna van and I get perfect reception.
5) Gas door doesn't close without a lot of force.
Pretty much all should be covered.
06-11-07, 04:11 PM
#4
Lexus Test Driver
Thread Starter
I'm sure if it needs turning, they would do that. Or at least I would think they would, as it would save on a trip back to the shop, which lexus wouldn't want?
06-11-07, 06:19 PM
#5
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As long as your rotors aren't warped, I wouldn't let them turn them. Removing material reduces their heat-sync capability and makes them more likely to warp over time. You'll know because your brake pedal will pulse/vibrate when braking from freeway speeds. Any surface irregularities in your rotors will have little or no effect on the effectiveness of your brakes, and your new pads will "customize" themselves to seat perfectly within the first few hundred miles.
06-20-07, 06:32 PM
#6
Lexus Test Driver
Thread Starter
I am so TICKED! I dropped off my car the night before. No loaners, since none was available. K.
I was told I would get a call by 2pm to get a status of my car. No call at 2pm. I call them at 2:15 and once more at 2:45pm.Both times to an answering machine. I then get a call at around 3:10pm. He tell me they are just starting on my car, and that they can only do the "free" oil change. They can't do anything else I requested when I placed my appointment because they were backed up and that some cars didn't even get started on. (Is it just me, or is that NOT my concern?) The service consultant then tells me that next time I should get a loaner. Like no crap! I asked him if they had a loaner, he said no. That's normally available if I called in a month in advance. Needless to say, I had to reschedule for NEXT MONTH so they can make sure I get a Lexus ES as a loaner. ES... That's a Camery right?
I was told I would get a call by 2pm to get a status of my car. No call at 2pm. I call them at 2:15 and once more at 2:45pm.Both times to an answering machine. I then get a call at around 3:10pm. He tell me they are just starting on my car, and that they can only do the "free" oil change. They can't do anything else I requested when I placed my appointment because they were backed up and that some cars didn't even get started on. (Is it just me, or is that NOT my concern?) The service consultant then tells me that next time I should get a loaner. Like no crap! I asked him if they had a loaner, he said no. That's normally available if I called in a month in advance. Needless to say, I had to reschedule for NEXT MONTH so they can make sure I get a Lexus ES as a loaner. ES... That's a Camery right?
Last edited by starstreak; 06-20-07 at 07:04 PM.
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06-20-07, 07:53 PM
#8
Lexus Test Driver
Thread Starter
I was joking about eh Camry. I just meant he's making sure I get a loaner and that it'll be a ES. Like its a big deal. You had to hear his voice. Keep in mind I'm in a GS350
06-20-07, 08:01 PM
#10
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When I requested for low dust brake pads to be installed to my GS350, they also turned my rotors. Due to the fact that high friction brake pads had caused rotors to wear unevenly. Inititally my rotors were at 29.5mm, they turned them to 29.0mm.
Besides the fact that it takes longer to stop, but hey... no brake dust on wheels.
I think is a pretty good trade (cleaning wheels daily v.s. longer distance to stop)!!!
At Sewell, I can drop by anytime for service without appointment and loaner are always available!!!
Besides the fact that it takes longer to stop, but hey... no brake dust on wheels.
I think is a pretty good trade (cleaning wheels daily v.s. longer distance to stop)!!!
At Sewell, I can drop by anytime for service without appointment and loaner are always available!!!
06-20-07, 08:04 PM
#11
Lexus Test Driver
Thread Starter
I didn't pickup my car yet. But yes they do. My sister who bought a 2007 RX had an issue with her car. They were going to put her in a IS. But that's not enough room for her and her kids. Needless to say they squeezed out a RX from somewhere. So they pretty much had all different types of loaners is my guess. So I know they have a ES,IS, RX so far. I bet theres a GS somewhere too.
I'm picking up my car in about an hour.
I'm picking up my car in about an hour.
06-20-07, 08:06 PM
#12
Lexus Test Driver
Thread Starter
slk- Lucky. Hawaii has only on dealer. Oh yeah, they didn't want to do the breaks, he wanted me to make sure I understood it wouldn't stop as good as the old break pads. So I asked him if Lexus was putting on inferior parts... No, no. Its Lexus quality. lol.
06-20-07, 08:07 PM
#13
I didn't pickup my car yet. But yes they do. My sister who bought a 2007 RX had an issue with her car. They were going to put her in a IS. But that's not enough room for her and her kids. Needless to say they squeezed out a RX from somewhere. So they pretty much had all different types of loaners is my guess. So I know they have a ES,IS, RX so far. I bet theres a GS somewhere too.
I'm picking up my car in about an hour.
I'm picking up my car in about an hour.
06-20-07, 08:24 PM
#14
Lexus Test Driver
Thread Starter
Normally they would give you something equal to yours. You know, in case they wanted to "up" to what its like to ride in a better car. Normally, and I can only speak form my past loaners from my other cars, they give you something in the same size. Which I guess the ES is.
06-20-07, 08:36 PM
#15
Normally they would give you something equal to yours. You know, in case they wanted to "up" to what its like to ride in a better car. Normally, and I can only speak form my past loaners from my other cars, they give you something in the same size. Which I guess the ES is.