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My dealer denied that there was a TSIB for pad on the GS. So I had to look up the number on this forum and give it to them.
While making an appt I gave them the number and they still said they never heard of this and couldn't find it. I had to tell them I would pay if necessary to get the appt.
While making an appt I gave them the number and they still said they never heard of this and couldn't find it. I had to tell them I would pay if necessary to get the appt.
Make sure you download and print the PDF of the TSIB to bring with you.
I went to Kearny Mesa Lexus in San Diego.
Charging for the installation is just wrong and a rip off, this is not Lexus at all, you should report that to corporate, someone is trying to make extra money on the side on you...
Yes, report to corporate and go to a different dealer.
Got my pads changed today. I don't know who that joker was that I spoke to before but the guy who helped me today knew all about the TSIB. I had no problems and received priority service...since I told them about the difficulty scheduling the appt. Can't wait to enjoy dust-free driving....especially when i get new 20's.