GS - 3rd Gen (2006-2011) Discussion about the 2006+ model GS300, GS350, GS430, GS450H and GS460

The Dealer Got ME!!!

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Old 10-15-08, 03:38 AM
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stefnee
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Default The Dealer Got ME!!!

My car has told me that I need to replace the battery on my fob. I was in the area of my Lexus dealership so I stop to get two batteries. $44.00 later I walk out. Not knowing much about batteries or the fob, this must be special batteries for $20 each.

I get home ready to replace my batteries and they sold me the wrong batteries. I am about 40 miles from my that dealership, so going back was not an option... YET. I search the net and see the the correct battery Panasonic 1632 cost $4.99 at Radioshack.

Needless to say, I will be returning to the stealership to get my money back.

Stefnee
Old 10-15-08, 04:07 AM
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cliffud
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wow - that much and they didn't even put them into the fob for you???

so much for "service".
Old 10-15-08, 04:08 AM
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handoverfi
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burn them at the stakE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Old 10-15-08, 04:11 AM
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stvincent
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just curious, what dealership was this in md?
Old 10-15-08, 06:17 AM
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stefnee
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Default Sheehy Lexus

In Annapolis.
Old 10-15-08, 09:20 AM
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dunnojack
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criminal.

they moved the decimal point one space
Old 10-15-08, 09:25 AM
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ZippyGuy
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That's not entirely surprising. It's just like the dealerships selling the replacement key for over $300 when you can buy the same product, I mean the SAME product through Sewell for a fraction of the cost.
Old 10-15-08, 09:29 AM
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UZ214
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wow...i am surprised you actually paid 44$ at the dealer ship..special batteries Fuel cell? ...i guess dealer ships are hurting for $$ and they are doing what ever it takes them to make more $$
Originally Posted by stefnee
My car has told me that I need to replace the battery on my fob. I was in the area of my Lexus dealership so I stop to get two batteries. $44.00 later I walk out. Not knowing much about batteries or the fob, this must be special batteries for $20 each.

I get home ready to replace my batteries and they sold me the wrong batteries. I am about 40 miles from my that dealership, so going back was not an option... YET. I search the net and see the the correct battery Panasonic 1632 cost $4.99 at Radioshack.

Needless to say, I will be returning to the stealership to get my money back.

Stefnee
Old 10-15-08, 09:48 AM
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IXI187IXI
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yea i made the mistake too of having the dealer do mine for me. i didnt feel like stopping and doing it and i was already at the dealer. cost me 10 bucks and they put it in for me. meh a tad over priced but whatever i was already there.
Old 10-15-08, 10:34 AM
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albert_23
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$20 for a batt? damn, what a STEALER-ship. i've always been getting my batts from radioshack. recently just changed my batt from the 2nd key fob. never gonna go to stealer-ship if it's not important.
Old 10-15-08, 02:02 PM
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MaxMax256
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Holy crap! I did the same thing with the dealer ship in Portland, OR and they only charged me $5 per battery, replaced them for me, and brought me a cold glass of water.
Old 10-15-08, 02:13 PM
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socalJD
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FYI - the battery for the SmartKey is a lithium CR1632. I just got some off ebay, 5 for $6 shipped. . .
Old 10-15-08, 04:53 PM
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rominl
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Originally Posted by socalJD
FYI - the battery for the SmartKey is a lithium CR1632. I just got some off ebay, 5 for $6 shipped. . .
yeah i was going to say, just simple 1632 (i wasn't sure if it's 2032 or 1632), from ebay, cheap
Old 10-15-08, 04:54 PM
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whlkev
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they probably charged you labor.. that's why :P
Old 10-15-08, 07:07 PM
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I8ABMR
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I cant believe that they charged you for them. My batteries had to be replaced 3 times, because I was having an ignition glitch that would lock me out of the car. I took it and they replaced the batteries 3 times before they actually replaced the starter. They shouldnt be charging you for that. The longer I am on this forum the more I feel that service departments for lexus in AZ are stellar compared to some of the crap situations I have heard about


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