My car has told me that I need to replace the battery on my fob. I was in the area of my Lexus dealership so I stop to get two batteries. $44.00 later I walk out. Not knowing much about batteries or the fob, this must be special batteries for $20 each.

I get home ready to replace my batteries and they sold me the wrong batteries. I am about 40 miles from my that dealership, so going back was not an option... YET. I search the net and see the the correct battery Panasonic 1632 cost $4.99 at Radioshack.

Needless to say, I will be returning to the stealership to get my money back.

Stefnee

 

wow - that much and they didn't even put them into the fob for you???

so much for "service".

 

burn them at the stakE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

just curious, what dealership was this in md?

 

In Annapolis.

 

criminal.

they moved the decimal point one space

 

That's not entirely surprising. It's just like the dealerships selling the replacement key for over $300 when you can buy the same product, I mean the SAME product through Sewell for a fraction of the cost.

 

wow...i am surprised you actually paid 44$ at the dealer ship..special batteries Fuel cell? ...i guess dealer ships are hurting for $$ and they are doing what ever it takes them to make more $$

 

yea i made the mistake too of having the dealer do mine for me. i didnt feel like stopping and doing it and i was already at the dealer. cost me 10 bucks and they put it in for me. meh a tad over priced but whatever i was already there.

 

$20 for a batt? damn, what a STEALER-ship. i've always been getting my batts from radioshack. recently just changed my batt from the 2nd key fob. never gonna go to stealer-ship if it's not important.

 

Holy crap! I did the same thing with the dealer ship in Portland, OR and they only charged me $5 per battery, replaced them for me, and brought me a cold glass of water.

 

FYI - the battery for the SmartKey is a lithium CR1632. I just got some off ebay, 5 for $6 shipped. . .

 

yeah i was going to say, just simple 1632 (i wasn't sure if it's 2032 or 1632), from ebay, cheap

 

they probably charged you labor.. that's why :P

 

I cant believe that they charged you for them. My batteries had to be replaced 3 times, because I was having an ignition glitch that would lock me out of the car. I took it and they replaced the batteries 3 times before they actually replaced the starter. They shouldnt be charging you for that. The longer I am on this forum the more I feel that service departments for lexus in AZ are stellar compared to some of the crap situations I have heard about