new windshield or accept repair?
07-24-09, 12:39 AM
#1
Rookie
Thread Starter
new windshield or accept repair?
Today my isurance company sent a mobile glass repair company to my home, to repair a spider sized, freeway pebble induced, windshield crack. The end result is what now looks like a pin-sized pit mark in the middle of the windshield. If you really look closely, a slight 1/2" hairline crack is barely visible. To most observers, the repair would not be noticeable. This repair was done at no charge.
If I am not satisfied, the ins. company will replace the windshield with a new one for the $300 deductable. If I press hard enough, they may even supply an OEM version at little or no coat. My concern though, in addition to the additional expense, is that I will no longer have a factory installed windshield, and the fit of an original windshield may not be the same when substituted with a replacement. What would you guys do? Your input and advise is appreciated.
-Corey
'07 GS350
17K miles
If I am not satisfied, the ins. company will replace the windshield with a new one for the $300 deductable. If I press hard enough, they may even supply an OEM version at little or no coat. My concern though, in addition to the additional expense, is that I will no longer have a factory installed windshield, and the fit of an original windshield may not be the same when substituted with a replacement. What would you guys do? Your input and advise is appreciated.
-Corey
'07 GS350
17K miles
07-24-09, 12:54 AM
#2
I wouldn't worry about it. In about two weeks you will not notice the repair mark yourself.
I seriously doubt you will be able to make them pay for the OEM glass. On my wife's RX350 the rock hit the windshiled and it cracked. I called the dealer, they wanted $1400 for a PPG glass with the Lexus logo on it. Safelite Autoglass is installing the same PPG glass without the Lexus logo for $265. My insurance told me they will cover upt to $750. I decided nto to file a claim and just pay $265 out of my own pocket, because my deductible is $250.
Another thing to remember, that a claim is a claim, regardless of what it is. If you become a PITA for them, they will not renew your policy next time. It happened to a friend of mine, his insurance refused to renew the policy after he started filing comprehencive claims one after another. And he had been with them for 16 years!
I seriously doubt you will be able to make them pay for the OEM glass. On my wife's RX350 the rock hit the windshiled and it cracked. I called the dealer, they wanted $1400 for a PPG glass with the Lexus logo on it. Safelite Autoglass is installing the same PPG glass without the Lexus logo for $265. My insurance told me they will cover upt to $750. I decided nto to file a claim and just pay $265 out of my own pocket, because my deductible is $250.
Another thing to remember, that a claim is a claim, regardless of what it is. If you become a PITA for them, they will not renew your policy next time. It happened to a friend of mine, his insurance refused to renew the policy after he started filing comprehencive claims one after another. And he had been with them for 16 years!
07-24-09, 05:14 AM
#3
Lexus Test Driver
Corey, that hair line carck will get bigger over time. I would just replace the windshield. I too would use a PPG or Pinkington glass, they are use in many oem cars. The most important part is to find a good installer, ask your Lexus dealer where they sub out their glass work and go there yourself.
07-24-09, 06:25 AM
#4
I agree, have it replaced, or the original crack will just reinvent its self and you will waste a bunch of cycles in the long run. I had the dealer pick the installer and its as good as new.
07-24-09, 08:34 AM
#6
Lexus Test Driver
Lol, PPG make original windows for many car manufacturers, the car manufacturer just put their own stamp on it. Do you think Lexus have their own glass making factory? Even original windshield sometimes have distortion on it, its called factory defects, it happens.
07-24-09, 08:35 AM
#7
Corey, that hair line carck will get bigger over time. I would just replace the windshield. I too would use a PPG or Pinkington glass, they are use in many oem cars. The most important part is to find a good installer, ask your Lexus dealer where they sub out their glass work and go there yourself.
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07-24-09, 09:59 AM
#8
BTW PPG doesn't make windshields for Lexus, I've seen it with Toyota logo. Asahi makes windshields for lexus and I'll be more than happy to try them out if they sell aftermarket Asahi units.
Last edited by KA8; 07-24-09 at 10:03 AM.
07-24-09, 10:03 AM
#9
Lexus Test Driver
Yea I've heard of that. My Z has PPG ones w/o Nissan name on it and it's great. I thought it was OEM. Maybe few years ago quality was good, maybe I was unlucky with my aftermarket PPg on my SC. PPG may make windshields for lexus or whoever but I doubt that they make it identical. When they put Lexus logo, it is there for a reason and cost difference speaks for itself. I went through two brands with my SC, FYG and PPG, and they both sucked. I'm on my third windshield that I got from a junkyard. I thought it was oem but it was FYG but this one was not bad. Still debating whether I should go OEM through insurance.
07-24-09, 10:04 AM
#10
Lexus Test Driver
If you have a crack or can see a stress line, glue cannot get in there and the everyday stress from driving will cause the line to get bigger.
07-24-09, 11:30 AM
#12
Don't go with the other makes substitutes, it is never going to be better than original. If you could live with the repair, do it because the newly installed glass will never be sitting as good as factory install.
07-24-09, 11:39 AM
#13
Lexus Fanatic
i hate insurance companies.
you pay thousands and thousands. and they can't even pony up 1 thousand to help you out.
damn crooks. there needs to be a law against this crap
you pay thousands and thousands. and they can't even pony up 1 thousand to help you out.
damn crooks. there needs to be a law against this crap
07-24-09, 12:05 PM
#14
Lexus Test Driver
I bought up batteries to make a point that original equipment is not always better than aftermarket, even if the original equipment cost more. Some people have distortion in their Lexus windshield too just like your PPG.