Does your GS drip water when the a/c is on?
07-30-09, 12:03 PM
#27
Lexus will be doing the warranty repair for AC003-07- Regarding water leak due to HVAC evaporator drain block. Even though my car did not have any interior water drainage I still had them check on it. My service consultant was reluctant at first since this work is not done as a preventative measure. I explained to him that I strongly believe the lines are blocked b/c I never see any water drainage on my garage floor after heavy use of the A/C. If you don’t see interior leakage, don’t wait for it to happen have them check it if you’re still under warranty. My loaner was a RX350, as soon as I parked I could see water drainage on my garage floor. That pretty much cemented my conclusion.
07-30-09, 06:30 PM
#30
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COMPLETED AC7011 Update. LONG
I just completed this AC Evap Drain Block for an 2006 GS300 AWD. under AC7011
I purchased the car in Oct. of 2008, as a second hand. Mileage was approx. 56K. When I first got the car, I noticed a musty smell, but blew it off thinking it was from the vents or that the dealer washed something and it didn't dry. For the months following leading into winter, I would occasionally still smell the mildew, and on rare occasions get foggy windows in my garage.
I finally read from this forum regarding an open TSB AC7011, and also checked my carpets. THE ENTIRE carpet area driver, pass, and 2 backs were SOAKED, Heavily soaked!!!!
Since the beginning of this summer and my heavy usage of the AC, I noticed the smell even more, and the windows being totally fogged up.
- Fast forward to 3 weeks ago from today.
I took the car into Lexus and told them about this issue and pulled the TSB out for this. The service advisor told me this wasn't covered under warranty anymore for my current mileage of 62K, and that it would be diagnosed and fixed at an unknown timeframe for $110/hr.
I left Lexus, and contacted corporate about TSB and the procedure, as well as warranty for this specific work. Corporate did some investigation with the dealer, and I was told to call back the dealer to set up an appointment to bring the car in. Corp. and the dealer would split the cost in half with me. Which meant, I was quoted $900 from the dealer, and I would be responsible for the $450. This all sounded good to me, and most importantly affordable.
-I took the car in 2 weeks ago from today.
As soon as the car was in and worked on, I was called up again and told there was MAJOR extensive mold/mildew and buildup under the carpets. The quote was now approx. $3400ish. I had a major spasm!! I negotiated with the dealer, and they agreed to drop the price to my responsibility of $1200. The dealer says they fought long and hard with corporate to get this deduction approved.
I picked the car up on Tues. No smells, new carpet, new foam padding, and hopefully the blockage is fixed. The service advisor said he had never seen any car with this much mildew/mold, and was surprised I wasn't sick from it.
The labor involved is major. Everything needs to come out. Seats, entire center console, and dash. Majority of the bill is from the labor. The parts judging from the invoice cost $ 17.00
Here are the parts and work involved:
- Grommet, heater
- Pad, RR floor silenc
- Pad, RR Floor Silenc
- Pad, FR floor, FR
- Pad FR floor silenc
- Pad, ctr floor silenc
- Carpet assy, floor
- Packing, cooler
- Evap drain packing
- Renewed drain guard and insulator, carpet and floor pads. Disinfected all mold and mildew and removed.
- While in there they also re-routed my Valentine1 wiring, and PS ipod kit. All professional looking, but unnecessary.
All in all, I think Lexus Corporate stood up and backed up the reputation. The dealer sounds like they went to bat for me, but I still think I got hosed on the price, and the principle that this isn't covered in some way.
They also decided to perform service campaign 9LC on the car, which for some reason I was told back in March that it didn't need, but now needs?
AND!!! The steering wheel is a bit mis-aligned now, which I have to take back on Mon. But thats a whole other issue with them.
I just think some dealers seem shady, and thats my mentality. Everyone has an agenda, and there's is to make money. But this whole warranty/TSB i never really understood.
In my line of work, I pretty much warranty almost everything for a client. After all if its not a major item or issue, the manufacturer picks up the tab, I develop a good relationship with the end user, and in turn get business. In that case EVERYONE wins.
I hope that helps some people.
Thanks
I purchased the car in Oct. of 2008, as a second hand. Mileage was approx. 56K. When I first got the car, I noticed a musty smell, but blew it off thinking it was from the vents or that the dealer washed something and it didn't dry. For the months following leading into winter, I would occasionally still smell the mildew, and on rare occasions get foggy windows in my garage.
I finally read from this forum regarding an open TSB AC7011, and also checked my carpets. THE ENTIRE carpet area driver, pass, and 2 backs were SOAKED, Heavily soaked!!!!
Since the beginning of this summer and my heavy usage of the AC, I noticed the smell even more, and the windows being totally fogged up.
- Fast forward to 3 weeks ago from today.
I took the car into Lexus and told them about this issue and pulled the TSB out for this. The service advisor told me this wasn't covered under warranty anymore for my current mileage of 62K, and that it would be diagnosed and fixed at an unknown timeframe for $110/hr.
I left Lexus, and contacted corporate about TSB and the procedure, as well as warranty for this specific work. Corporate did some investigation with the dealer, and I was told to call back the dealer to set up an appointment to bring the car in. Corp. and the dealer would split the cost in half with me. Which meant, I was quoted $900 from the dealer, and I would be responsible for the $450. This all sounded good to me, and most importantly affordable.
-I took the car in 2 weeks ago from today.
As soon as the car was in and worked on, I was called up again and told there was MAJOR extensive mold/mildew and buildup under the carpets. The quote was now approx. $3400ish. I had a major spasm!! I negotiated with the dealer, and they agreed to drop the price to my responsibility of $1200. The dealer says they fought long and hard with corporate to get this deduction approved.
I picked the car up on Tues. No smells, new carpet, new foam padding, and hopefully the blockage is fixed. The service advisor said he had never seen any car with this much mildew/mold, and was surprised I wasn't sick from it.
The labor involved is major. Everything needs to come out. Seats, entire center console, and dash. Majority of the bill is from the labor. The parts judging from the invoice cost $ 17.00
Here are the parts and work involved:
- Grommet, heater
- Pad, RR floor silenc
- Pad, RR Floor Silenc
- Pad, FR floor, FR
- Pad FR floor silenc
- Pad, ctr floor silenc
- Carpet assy, floor
- Packing, cooler
- Evap drain packing
- Renewed drain guard and insulator, carpet and floor pads. Disinfected all mold and mildew and removed.
- While in there they also re-routed my Valentine1 wiring, and PS ipod kit. All professional looking, but unnecessary.
All in all, I think Lexus Corporate stood up and backed up the reputation. The dealer sounds like they went to bat for me, but I still think I got hosed on the price, and the principle that this isn't covered in some way.
They also decided to perform service campaign 9LC on the car, which for some reason I was told back in March that it didn't need, but now needs?
AND!!! The steering wheel is a bit mis-aligned now, which I have to take back on Mon. But thats a whole other issue with them.
I just think some dealers seem shady, and thats my mentality. Everyone has an agenda, and there's is to make money. But this whole warranty/TSB i never really understood.
In my line of work, I pretty much warranty almost everything for a client. After all if its not a major item or issue, the manufacturer picks up the tab, I develop a good relationship with the end user, and in turn get business. In that case EVERYONE wins.
I hope that helps some people.
Thanks