GS - 3rd Gen (2006-2011) Discussion about the 2006+ model GS300, GS350, GS430, GS450H and GS460

Stealership Screwups

Thread Tools
 
Search this Thread
 
Old 10-02-09 | 10:07 PM
  #1  
hierohead's Avatar
hierohead
Thread Starter
Driver School Candidate
 
Joined: Nov 2008
Posts: 44
Likes: 0
From: CA
Default Stealership Screwups

Hey guys - I took my car in to dealership for its 20K maintenance. The good news is they fixed that annoying cold start engine knock that was happening occasionally. The bad news is that they:

1. Unrolled my fenders, so now I'm rubbing like crazy and shaving rubber off my tires like carrot sticks.

2. They did a frikin car wash, where they put some kind of polish or some **** on my wheels and now I have this milky spotty residue all over the wheels that I can't get off.

Do any of you know how to get rid of the spotty milky residue on the wheels?

LMK!
Thanks!!

Here is a pic of my car, I haven't taken pics of the milky residue, not sure if it would be visible in pictures
Attached Thumbnails Stealership Screwups-img_5471-25-.jpg  
Old 10-02-09 | 10:22 PM
  #2  
XxGoKoUxX's Avatar
XxGoKoUxX
Moderator
 
Joined: Jul 2009
Posts: 3,387
Likes: 59
From: FL
Default

where on the wheel is the damage? i'd do mother's wax metal polish and try to polish it away *shrugs*
Old 10-02-09 | 10:25 PM
  #3  
ek9vboi's Avatar
ek9vboi
Lexus Champion
iTrader: (3)
 
Joined: Oct 2007
Posts: 3,003
Likes: 0
From: FL
Default

Um... better go back to the dealer and make them fix the wheels. I'm sure a few members will pop up and tell you that they used the wrong cleaner on your wheels... mainly the chrome lips.
Old 10-02-09 | 10:44 PM
  #4  
rominl's Avatar
rominl
exclusive matchup
CL Folding 10,000
iTrader: (4)
 
Joined: May 2002
Posts: 81,674
Likes: 195
From: Lovely OC
Default

not a good sign... those are work t1s? the lips are anodized... if they are damaged, there is no way you can reverse it unfortunately

i would not use metal polish. no matter what you do you don't want to sand down the finish further. metal polish will work on bare metal, but on anodized or clear coated finish, you probably will do more harm than good
Old 10-02-09 | 10:44 PM
  #5  
genep's Avatar
genep
Driver School Candidate
 
Joined: Sep 2009
Posts: 24
Likes: 0
From: ca
Default

Originally Posted by hierohead
Hey guys - I took my car in to dealership for its 20K maintenance. The good news is they fixed that annoying cold start engine knock that was happening occasionally. The bad news is that they:

1. Unrolled my fenders, so now I'm rubbing like crazy and shaving rubber off my tires like carrot sticks.

2. They did a frikin car wash, where they put some kind of polish or some **** on my wheels and now I have this milky spotty residue all over the wheels that I can't get off.

Do any of you know how to get rid of the spotty milky residue on the wheels?

LMK!
Thanks!!

Here is a pic of my car, I haven't taken pics of the milky residue, not sure if it would be visible in pictures
try some Goo Gone (you can pick up at home depot). get the spray bottle (great on golf clubs, too).

question. can you provide specs on your car? specifically wheel/tire size, springs or coils (type)?

thanks,

gene
Old 10-02-09 | 10:58 PM
  #6  
hierohead's Avatar
hierohead
Thread Starter
Driver School Candidate
 
Joined: Nov 2008
Posts: 44
Likes: 0
From: CA
Default

The wheel damage is mostly on the chrome finish of the lips. I am sure they used the wrong cleaner on the wheels which left this milky kind of residue or blemish in the polish.

If I rub real hard with my fingers, it seems the oil gets rid of the blemish, at least temporarily. I haven't tried to do a large area yet, 1) because I don't want blisters on all my fingers if there is some easier fix and 2) just don't have the time.

I talked to a friend at the dealership about it, hopefully they can do something, but I doubt they will pay for the damage, since it has been a while since the service, they are going to claim they didn't do the damage.

Yes, they are the Varianza T1s, and luckily I don't see the damage on the spokes, just on the chrome lips. I will check in more detail tomorrow.

Thanks for all the input and help!
Old 10-02-09 | 11:06 PM
  #7  
hierohead's Avatar
hierohead
Thread Starter
Driver School Candidate
 
Joined: Nov 2008
Posts: 44
Likes: 0
From: CA
Default

Here are the specs for the wheels:

Work Varianza T1S
20x9 +38 (245/35/20)
20x10 +47 (285/30/20)

Tein CST coilovers
Old 10-02-09 | 11:12 PM
  #8  
Lexiss_sc430's Avatar
Lexiss_sc430
Lexus Champion
iTrader: (2)
 
Joined: May 2002
Posts: 2,560
Likes: 2
From: California
Default

my question is how would they unroll your fenders?
Old 10-02-09 | 11:20 PM
  #9  
hierohead's Avatar
hierohead
Thread Starter
Driver School Candidate
 
Joined: Nov 2008
Posts: 44
Likes: 0
From: CA
Default

WHY or HOW? WHY I have no f-in idea. HOW they took pliers I assume and bent them back into their original position
Old 10-02-09 | 11:23 PM
  #10  
masagsxr's Avatar
masagsxr
Lexus Test Driver
 
Joined: Aug 2009
Posts: 1,520
Likes: 1
From: CA
Default

+1... Unrolled the fenders? weird... I would have thought they knew it was rolled because the big wheels are so obvious...

Yeah, I would take it to the dealer and complain.
Old 10-03-09 | 12:17 AM
  #11  
I8ABMR's Avatar
I8ABMR
Lexus Fanatic
 
Joined: Sep 2007
Posts: 22,608
Likes: 102
From: Waiting for next track day
Default

The last two times I took my car in for service they scratched the **** out of the body and left oily residue on the windshield and white spots on the paint. I mentioned it to my service rep at the lest visit and he didnt bother to even look at it
Old 10-03-09 | 08:51 AM
  #12  
LIMS407's Avatar
LIMS407
Pole Position
 
Joined: Apr 2008
Posts: 2,246
Likes: 6
From: FL
Default

Originally Posted by Lexiss_sc430
my question is how would they unroll your fenders?
thats what i was thinkin....
Old 10-03-09 | 09:51 AM
  #13  
XxGoKoUxX's Avatar
XxGoKoUxX
Moderator
 
Joined: Jul 2009
Posts: 3,387
Likes: 59
From: FL
Default

LOL.... it's kinda funny how they DID unroll ur fenders.... think lexus would be smart enough not to embezzle in that area =/

i can just imagine him riding home going, WTF is rubbing? n then when he arrives, looking under , he goes "THOSE BASTARDS!"
Old 10-03-09 | 10:53 AM
  #14  
dunnojack's Avatar
dunnojack
Lexus Fanatic
 
Joined: Dec 2006
Posts: 6,806
Likes: 6
From: californication
Default

i thought this was deja vu, and i was reading an old thread again.


some other guy had the same wheel stains several months ago.

it's really not the dealership's fault to not know how to wash these wheels

is this a unique problem with Work wheels only?

are there other brands' anodized wheels that do this?


would wd40 or dishwashing detergent get it out?
Old 10-03-09 | 11:20 AM
  #15  
rominl's Avatar
rominl
exclusive matchup
CL Folding 10,000
iTrader: (4)
 
Joined: May 2002
Posts: 81,674
Likes: 195
From: Lovely OC
Default

oil is not a fix, it just hides the blemish i think. if you can't use water and cloth to clean it, i still think the anodized finish is damaged



All times are GMT -7. The time now is 04:54 AM.