Taking my car in for service; need some advice...
#1
Taking my car in for service; need some advice...
Its a 2009 GS350 AWD with about 3K miles on it; just leased it. Im taking the car in to get rid of the creaky, rice-crispy sounding dashboard thats been eating away at me. According to the dealer, they havent really heard of this problem before. I was surprised, because from what Ive gathered, its a fairly common problem on this car. Is there some sort of TSB or something I can specifically point to in case they look at me like Im crazy? I just want to go in there armed with the right info, so they dont rip apart the dash and make things worse then they already are. Thanks guys!
#2
Its a 2009 GS350 AWD with about 3K miles on it; just leased it. Im taking the car in to get rid of the creaky, rice-crispy sounding dashboard thats been eating away at me. According to the dealer, they havent really heard of this problem before. I was surprised, because from what Ive gathered, its a fairly common problem on this car. Is there some sort of TSB or something I can specifically point to in case they look at me like Im crazy? I just want to go in there armed with the right info, so they dont rip apart the dash and make things worse then they already are. Thanks guys!
#5
There were a couple of TSIB's for '06 and '07 models for front dash and windshield rattles:
L-SB-0040-08 - Dash/Instrument panel
NV005-06 - Upper/lower windshield tick noise
Not sure if there are similar TSIB's for the '09 model.
L-SB-0040-08 - Dash/Instrument panel
NV005-06 - Upper/lower windshield tick noise
Not sure if there are similar TSIB's for the '09 model.
#6
Isn't it TSB for Toyota Service Bulletin? What is the I supposed to be?
My friend who has a 3rd gen GS said his was creaking a bit, and he took the ride with the service advisor. They kept it for a day or so, padded a few areas, and it's been super quiet ever since. Gotta love it.
Big Mack
My friend who has a 3rd gen GS said his was creaking a bit, and he took the ride with the service advisor. They kept it for a day or so, padded a few areas, and it's been super quiet ever since. Gotta love it.
Big Mack
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#9
#12
nightmare
Its a 2009 GS350 AWD with about 3K miles on it; just leased it. Im taking the car in to get rid of the creaky, rice-crispy sounding dashboard thats been eating away at me. According to the dealer, they havent really heard of this problem before. I was surprised, because from what Ive gathered, its a fairly common problem on this car. Is there some sort of TSB or something I can specifically point to in case they look at me like Im crazy? I just want to go in there armed with the right info, so they dont rip apart the dash and make things worse then they already are. Thanks guys!
#13
OMG my car is a nightmare with this!!! I've taken it in 3 times now for the same fcking noises. there's like a hundred noises all over the car. mostly from the front dash and then also from the driver's door and the passenger door, and one really high pitched squeak that i can't tell where its coming from. i have an 07 gs450h with 27k miles. Still 5 months left on the original warrantee and then I have the 3yr/100k CPO warrantee to go thru. SUCH A NIGHTMARE. Each time of the 3 times Lexus has had my car, it's taken 2 weeks for them to "fix" it. Everytime it has about the same amount of rattles as the last. I also can't see anything at night. The headlights are aimed SO low. Ive asked them to point them higher, but it doesn't do much. I kindof wish I had bought a new car cuz when I take it in, they give me 09 or '10 loaners, Ive had the ES, IS and RX, and they are SO quiet, no rattles whatsoever, and the headlights are ALL so strong and BRIGHT at night. It's like it's daytime. I want to turn my car in under the CA lemon law, but I doubt theyll take it back for noises and not being able to see at night.
That sucks for you guys, but any competent mechanic should be able to find and dampen the sound.
#14
Guys this is a common problem at least in 2008 and previous model years. 2009 may be different (but I dont think so). Dealers who do not recognize this are either incompetent or liars. Research it on these forums and print them out for them to read. I went to the dealer with the complaint. Tech rode with me to hear the rattles and told me he knew exactly what to do. He told me the rattles could be a result of a number of design flaws including the clips, lack of insulation, etc.
I got the car back and it is much much better...still some sounds here and there but much improved.
Do your research, stay firm with them, and good luck.
I got the car back and it is much much better...still some sounds here and there but much improved.
Do your research, stay firm with them, and good luck.
Last edited by MelYW; 03-07-10 at 12:29 PM.
#15
Its a 2009 GS350 AWD with about 3K miles on it; just leased it. Im taking the car in to get rid of the creaky, rice-crispy sounding dashboard thats been eating away at me. According to the dealer, they havent really heard of this problem before. I was surprised, because from what Ive gathered, its a fairly common problem on this car. Is there some sort of TSB or something I can specifically point to in case they look at me like Im crazy? I just want to go in there armed with the right info, so they dont rip apart the dash and make things worse then they already are. Thanks guys!
Why must salesmen always infer that the car I have is a p.o.s. and the car they have "fixed all those problems".