autobacks

All,

I went to get new tires put on at the dealer this week. When I got back home and was ready to clean the rims and tires........THIS IS WHAT I SAW ON ALL OF MY RIMS!!!!!!

Have any of you guys experienced this at the dealer? I can't believe these guys!!! I think I'd get a better understanding on what needs to be done at a Costco so that they don't thrash the rims.......completely took off the paint on the rims from the tire machine.....this is unbelievable!

Rider

Maybe they were there prior to the installation and you just noticed them now? however if what you stated is true, id have em replace all rims

rominl

iTrader: (4)

honestly, a lot of times dealership techs are the best out there. in fact, most of the best techs i have seen they aren't working at dealerships

my m3 are on stock wheels (hasn't happened for a long time) so i don't give a crap (especially when i already have wheel / tire insurance). i go for tire changing at dealership (tried a few of them) and you have no idea what kind of crappy work i have seen

1) took out a CHUNK of my wheel. literally, not chip, but took out a chuck at the edge
2) multiple scratches
3) scrapes
4) marks
5) ALWAYS put on at least 140ft-lb of tq, where factory specs clearly says around 90ft-lb

every time i get my car back from dealership, i look around and i laugh.

*Batman*

I would make them fix it. My BMW dealer did this twice. I made them repair the wheels both times.

Although that kind of thing is a large part of the reason I chose not to buy another BMW. The dealer was horrible.

I have found my new Lexus dealer to be very good in this regard.

autobacks

The scrapes were not there before I took it in. The only rim rash I did was on 1 rim and that one is rough in texture because that was against a sidewalk curb.

These marks are all black and they are smooth....so nothing scraping against a curb but sooth removal of paint.

I specifically got these done at the dealer to get them done right. I even paid more, $1,900, so that I wouldn't have the hassles of dealing with a mom and pop if something went wrong.

They must do these all the time, I just don't get it.

LexiGS

iTrader: (1)

Autobacks, make them fix it!!! I had bad experience before just like Henry, it's just not ethical right.

jadu

iTrader: (42)

damn, Im sorry. I hate how careless they can be

djMaru

damn dealers.

autobacks

What if they tell me that they can't order the 2007 rims?

Do you guys think I should accept the 2008 design of the stock rims? I think these have that fin look. I like the 2007 rims look better than the redesigned ones. I think it looks more classy.

Any input would be appreciated.

XxGoKoUxX

they will have it, they still have g-spiders laying around lol

twylie

iTrader: (3)

I just had all 4 of my rims (18" 5 spoke like those) replaced last week. They are still available, but took a couple of days to come in from a different region. Looks like they mounted the tires from the face side rather than the rear as they should have.

Paul_in_PA

My dealer also made a mark on one of my new rims . . . but nothing like that. You need to go back and speak up.

ItsChris

iTrader: (16)

that sucks man, id make the dealer repair all the damage. That is why I DO NOT go to the dealer for anything except for warranty repairs.

$1,900 for ? i don't think it cost $1,900 for tires, mounted and balanced. You can easily buy a set from Tire rack for way cheaper, depending where you live, mount and balance would barely hit $100.00. Sorry to say man but you just got robbed by the dealership.

autobacks

What they charged me for was for mount, balance and four wheel alignment. I also got the Dunlops 2030's. I got the OEM brand because I kept hearing mixed things about other tires on this site. Above all else I wanted a quiet ride.

The 2030's are not cheap unfortunately.

I8ABMR

raise hell with the service manager.