Valve Spring recall and oil service
09-16-10, 10:07 PM
#18
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That is way too long, b/c it only took them a day to worked on my toy...
Maybe they are using your toy as guinea pig to train their technicians... just kidding, hopefully not...
Maybe they are using your toy as guinea pig to train their technicians... just kidding, hopefully not...
09-17-10, 06:50 AM
#20
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I dropped mine off on Tuesday nigth. Was suppose to be a 7 hour repair and completed by Wednesday night--called yesterday and was told "hopefully" it will be completed by this afternoon. I asked for an explanation and was told they did not start working on it until yesterday.
09-17-10, 07:09 AM
#22
Hey ReyRey305,
How long did they have your car?
It took the dealership a day and a half to do the valve spring recall on mine....
I did pay for the oil change because they said it was not included with the recall but they did fill the tank with premium, at least $50 right there!!
How long did they have your car?
It took the dealership a day and a half to do the valve spring recall on mine....
I did pay for the oil change because they said it was not included with the recall but they did fill the tank with premium, at least $50 right there!!
09-17-10, 08:57 AM
#23
I dropped mine off on Tuesday nigth. Was suppose to be a 7 hour repair and completed by Wednesday night--called yesterday and was told "hopefully" it will be completed by this afternoon. I asked for an explanation and was told they did not start working on it until yesterday.
09-17-10, 09:11 AM
#24
I dropped mine off on Tuesday nigth. Was suppose to be a 7 hour repair and completed by Wednesday night--called yesterday and was told "hopefully" it will be completed by this afternoon. I asked for an explanation and was told they did not start working on it until yesterday.
09-17-10, 11:06 AM
#26
come to think about it, when i bring mine in, should i worry about them adding gas for me? i probably don't want them driving my car out of the lot to add gas, the car is low enough...
09-17-10, 11:43 AM
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09-17-10, 01:35 PM
#28
8 days? geez mine took 10 days because they said that they are backed up cars that are doing the recall. What I don't understand is why don't they just have me drop off the car when I am next up in line since it is just a 6 - 8 hour job to do. Don't see the purpose of my car sitting there for 9 days. Gets me worried.. oh and they didn't fill up my tank like they did for the rest of yall! 
09-17-10, 04:39 PM
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Well just got mine back and learned a few things from the service mgr:
--The repair is taking a lot longer then the 7 hrs they can bill. He said in some cases 10-12 hrs plus and is causing a big repair b.u. They figure 800 vehicles (sold/serviced) by them will be coming through for the repair. Will take quite a while to accomodate all.
--Says the repair cost is in the $2,500 range with the parts expense over $1,200.
--Only having senior mechanics do the work--in pairs. Because of this they can only do 10 or 15 per week at their dealership.
--My car took 3 days as a part broke (described as a housing on the w.o.) when they did the disassembly and then had to wait a day for its arrival (as it is not part of the std. ALE campaign kit).
No oil change was done--but i did get the full tank of gas upon pickup--as they need to purge the fuel system to do the work.
--The repair is taking a lot longer then the 7 hrs they can bill. He said in some cases 10-12 hrs plus and is causing a big repair b.u. They figure 800 vehicles (sold/serviced) by them will be coming through for the repair. Will take quite a while to accomodate all.
--Says the repair cost is in the $2,500 range with the parts expense over $1,200.
--Only having senior mechanics do the work--in pairs. Because of this they can only do 10 or 15 per week at their dealership.
--My car took 3 days as a part broke (described as a housing on the w.o.) when they did the disassembly and then had to wait a day for its arrival (as it is not part of the std. ALE campaign kit).
No oil change was done--but i did get the full tank of gas upon pickup--as they need to purge the fuel system to do the work.
Last edited by jssss; 09-17-10 at 04:45 PM.