tpjc1018

My GS has been at the dealer since February 16th on the dash rattle that is supposed to be getting fixed. How long does it take to complete the project??

IXI187IXI

iTrader: (3)

depends what their doing. took mine 2 days i believe

msgs350

iTrader: (2)

Mine was in for 2 weeks recently for the 3rd time this past year. Made no difference, noises are still there. I give up!

rominl

iTrader: (4)

maybe you can call them and ask what they are fixing for almost 2 weeks

TWong350

iTrader: (8)

Yup...I second this statement. I can guarantee you they haven't been working on it 100% of the time. Rattles are a tech's crappiest work.

JL6speed

It took me 1 week to get the valve spring TSB done and that required taking apart a motor. Logically I would assume rattle TSB would take < 1 week.

tpjc1018

I've called a few times...They tell me that it is a big project & the entire dash has to come out. Its been there since February 16th.

JohnyUtah

Wow it's unreal that a car this expensive rattles like a 89 Iroc Z. Whats worse is they have known about it and in the 08's and newer they still rattle. Lexus didn't even fix the problem. All the recalls to the quality control really gone down the drain at Lexus.

IXI187IXI

iTrader: (3)

well they do pretty much tear the whole dash apart. my tech sent me pictures before and it looks like a pita

bhuwan

Is this covered by the Plat warranty? My dealership said it wasn't

rominl

iTrader: (4)

it's a pita, but not 2 weeks pita, unless they work with 1 finger. if i have the time, i could have taken apart the dash in a day.

twylie

iTrader: (3)

On mine, they pulled my dash apart, ground some pins down and refelted everything and the car was with them for 4 days. I had a decent loaner so wasn't in a hurry and told them I'd rather them keep it as long as needed rather than rush to retrun. They also addressed a couple of other TSB's dealing with seat squeaks and rattles while it was with them. Car is dead silent (it's been almost a year) in all the old trouble spots. I do have a new rattle in the cluster, but have isolated it to the plastic insert that surrounds the cluster bezels. Am going to felt that one myself rather than paying them to deal with it.

dunnojack

you're in missouri. it's gonna be slow

caveman

No, TSBs are only apply under the factory 4 year/50k warranty. Although I've read of dealers doing certain goodwill TSB work just outside of the factory warranty.

bhuwan

Wonder what Plat is good for then