Help me out here...
#17
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There is a company that repairs these navigation units. Its www.hitechserv.com and fill out the shipping form. You will need to remove the unit from the car which is fairly simple and can be found on YouTube. Hope this helps, I know it definitely cheaper.
#18
Rookie
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Here's what I found out today from the dealer:
Of course the unit has to be replaced and it's $1760! Labor is $325.40! I've had that piece out a few times and it only takes 15-20 minutes to remove it. That's a helluva lot for labor costs, especially since they already have the unit removed for diagnostics. I'm still contemplating...
Of course the unit has to be replaced and it's $1760! Labor is $325.40! I've had that piece out a few times and it only takes 15-20 minutes to remove it. That's a helluva lot for labor costs, especially since they already have the unit removed for diagnostics. I'm still contemplating...
#22
OP ... Have you tried asking another dealer for an estimate? They will usually match a competing dealership. Short of that, I would definitely order it and DIY if it's just a plug and play especially. I'm assuming no extended warranty ... maybe make a plea to corporate for good will?
Like Henry said, this is typical for MB, BMW and other Germans, but Lexus? I sure hope were not seeing a trend here. I always thought our electronics were pretty bulletproof.
Like Henry said, this is typical for MB, BMW and other Germans, but Lexus? I sure hope were not seeing a trend here. I always thought our electronics were pretty bulletproof.
#23
Rookie
Thread Starter
I asked about it but then my service advisor threw in "a complete interior and exterior detail for the car, fill-in the rock chips on the hood and do the same for my IS if I brought it to them before the end of August". How can I pass that up? I think they already know they're ripping me off...
#25
Intermediate
iTrader: (1)
https://www.clublexus.com/forums/is-...e-up-help.html
https://www.clublexus.com/forums/is-...en-screen.html
https://www.clublexus.com/forums/is-...g-working.html
https://www.clublexus.com/forums/is-...t-working.html
https://www.clublexus.com/forums/is-...en-350-ml.html
https://www.clublexus.com/forums/is-...sn-t-work.html
#28
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#30
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Here's what I found out today from the dealer:
Of course the unit has to be replaced and it's $1760! Labor is $325.40! I've had that piece out a few times and it only takes 15-20 minutes to remove it. That's a helluva lot for labor costs, especially since they already have the unit removed for diagnostics. I'm still contemplating...
Of course the unit has to be replaced and it's $1760! Labor is $325.40! I've had that piece out a few times and it only takes 15-20 minutes to remove it. That's a helluva lot for labor costs, especially since they already have the unit removed for diagnostics. I'm still contemplating...
What he said^^