Mrridinlow

no didn't ask how long. but the car is there, since he said it's either or, they will Trouble shoot by tomorrow and let me know which it is before changing. He said since it wasn't starting and it started when I put the fob against button, having that code makes sense. Piece of me don't think it that but need my car for winter. One mech thinks it's the coolant temp sensor also. Idk bro.

Mrridinlow

well dealer thinks it could be that , but either switch or Certification ecu

Mrridinlow

UPDATE 12/16: need your opinion fellas. Dealer just called me , they cant figure it out. They said CODE is B2784 . They need to pull the dash to check the immobilizer. That is 12hrs at $147ea hour. Plus parts if it is the immobilizer and they need recommend to change Certification ECU same time , Imobil cost 160.. cert ECU cost 980.. plus 300 of previous diagnostic. so 300+1764+160+890 = #3114 and they not 100% sure that is the problem.. Should I get a second opinion or that sounds about right?

He also said car "possibly " been in an accident , but purchased from same dealer and that rep said never been in an accident, car fax they gave me is clean . Should I contact a lawyer? had car for 8months now

Gs3500

Get second opinion and make sure they find the root cause FiRSt before replacing any parts!

ibidu1

iTrader: (1)

Your dealer sounds like a bunch of scam artist I would stay away. See if the problem goes away on its on or, why not unplug the immobilizer yourself and reconnect it, same thing with the ignition switch.

Mrridinlow

how? They said immobilizer is behind dash.

Sodium

Here is some info on the code from a Toyota manual: https://techinfo.toyota.com/t3Portal/document/rm/RM1290U/xhtml/RM000000QYJ03VX.html?sisuffix=ff&locale=en&siid=1481915615440

It's from a Prius manual, but I think the same code should mean the same thing in two Toyota products.

Definitely get a second opinion, technicians can make some very silly (and expensive) misdiagnoses. But don't tell the second shop what the first dealer's diagnosis was, that may bias the results. Haha that reminds me of a few years ago when one of the instruments at my lab stopped working and the manufacturer sent out a tech – his diagnosis was that a laser failed, and the repair estimate was $50,000 + labor. Turned out that the laser was fine (still had 20,000+ hours on the clock), and it wasn't working because it wasn't plugged in properly.

And as for "possibly" been in an accident, what data/evidence did he provide to support that assertion?

EDIT: Also, by "possibly been in an accident", he may have been implying that it happened after you purchased the car

Mrridinlow

Ok. That link didn't work. So sat down and talked with mechanic and manager they still don't know what problem is so they want to only charge me 8hrs to drop dash instead of 12. Then go from there if it's immobilizer or ecu. Also the door don't unlock like it supposed to when I'm near the door. So he will check that on Monday. He says he sure it's not keyfob or push button but nevery checked. He also say he don't think reflash or reprogramming fob or ecu will fix. They need to swap out but still not sure that's the issue. So Imma call cooperate Monday

Sodium

Sorry, here's the document in PDF form

Mrridinlow

thabks so that seems to be leading towards the Ecu if the switch is good.

Mrridinlow

Yea I hear ya. I work in aviation. Our mechanic also throwing parts at it and still be having the problem. Then says the parts I got the was bad from stock

Sodium

Cool! Do you fly the planes, or are you more on the operations/logistics side of things?

And Jesus I'll never understand the mind that believes throwing parts at a problem is the best solution. I imagine it comes from a place of laziness, but it must take more effort to repair the same plane two or three times for the same problem than to do the diagnosis and get it right the first time. So really wouldn't the "lazy" solution be to just do the full diagnosis?

Mrridinlow

Yea. I prefer them fixing the problem instead of trial and error. No I'm the repair administration. We fix the parts installed or remove from the aircraft. But I fix my own cars for years. Just wanted the " professionals " to fix it. But they can't.

dont we have any New York techs that work at lexus on this site? Lol

Htony

I'd try to start using push button on the dash. That is NOT even a cold temp. My RX hybrid parked outside car port starts every morning at minus 20C w/o
any problem. Just I push gas pedal two times and push the button. That's it.

Sodium

Ah I see. Well good thing you have competent mechanics who never cut corners and make your job easy!

And let's not be unfair to the dealership. I have no doubt that they'll be able to repair your car, they just don't want you expecting that it'll be fixed on the first try