Looks like we are getting another recall...
#33
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just got my letter
and my first reaction was WTF, not again.
I hate taking my car to the stealership, even for free repairs.
Last time, some tech had something sharp in his back pocket or something, and scratched up my B pillar.
Is this invasive surgery, where they have to disassemble the engine again?
and my first reaction was WTF, not again.
I hate taking my car to the stealership, even for free repairs.
Last time, some tech had something sharp in his back pocket or something, and scratched up my B pillar.
Is this invasive surgery, where they have to disassemble the engine again?
The following 2 users liked this post by pman6:
samsonn25 (08-28-18),
ServerTech (08-28-18)
#36
Intermediate
Thread Starter
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I called my Leuxs dealer and they were totally disorganized. They told me they will inspect it and see what happens, but then then they said they have to order parts with may take a few days. Then they said there is another option and they will call me back. Still waiting for a callback.
#37
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I was actually scheduling the appointment and had planned on driving up for the day when they stopped me and explained it was a mandatory safety recall and for those types, they drop the loaner off to you. It was a great experience honestly. They dropped off an IS F-type on a Thursday and brought mine back to me that next Monday. They were very flexible and actually gave me options of what I wanted to drive for the loaner. Asking questions like "Do you need an SUV, or are you looking or something more fun and sporty?". The older gentleman arrived at my office with the loaner and we chatted for long enough to find out he lived on the street where I grew up and had a lot of history around that area. All around good people!
...oh and THANKS FOR POSTING this. this may save me money.
I have noticed the fuel smell coming from my motor and it drove me nuts. Replaced the intake plenum (plastic part of the intake manifold) and and also inspected an injector. the injector o-rings looked good still too but i was at the point of replacing all the o-rings as preventive maintenance. each injector o-ring is about $13 each injector and there is 2 o-rings per injector.
Last edited by cloud777x; 08-28-18 at 02:19 PM.
#40
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Got my letter in the mail yesterday. I will call my local Lexus dealer tomorrow and set up an appointment. The letter says it should take no more than 1 1/2 hours to fix. I hope this is accurate as I can just wait if it's only that long. Anyone went in and had this recall done yet and what your experience was?
From my view, my dealer appears to not be prepared. We've heard about this recall for a few months and this is an "Urgent Safety Recall", but parts aren't stocked for the recall.
Just a heads up...
#43
Intermediate
Thread Starter
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Got my recall notice from Lexus on Saturday, NHTSA Recall No. 18V-432. Called my local Charleston, SC dealer Monday morning to schedule the repair. They said they needed to order parts first and would call me back in a few days to schedule the repair. Haven't heard back yet but I find it odd that they don't have any parts on hand. The recall even states that if you "experience a fuel odor...schedule an appointment with any authorized Lexus dealer immediately". I guess if you smell gas, they give you a loaner until parts arrive.
From my view, my dealer appears to not be prepared. We've heard about this recall for a few months and this is an "Urgent Safety Recall", but parts aren't stocked for the recall.
Just a heads up...
From my view, my dealer appears to not be prepared. We've heard about this recall for a few months and this is an "Urgent Safety Recall", but parts aren't stocked for the recall.
Just a heads up...
The following users liked this post:
AlDavison (08-29-18)
The following users liked this post:
ServerTech (08-30-18)