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I use the Lexus VIN number to search for parts on their website. Two possible items are returned. I contact them them through their rather clunky contact process asking for help in selecting the correct part.
They reply that the VIN I have entered is an "international VIN", that the car was manufactured overseas and that they cannot help me.
I reply that I can use that VIN on their website to lookup parts and it works on lots of other parts websites.
Their response? That they are glad to hear that I have found assistance on other websites. Ugh!
Thank you for reading.
thats kind of shabby. what part was it? and was your car originally sold in the US?
The part was the driver side exterior mirror, the expensive one with memory and auto dim. I have since found in on multiple Lexus parts websites.
Near as I can tell, the car was originally sold in the USA. Toyota North America is listed as the manufacturer of record, assembled in Japan, appears to have been sold at a Lexus dealership in Houston.
The part was the driver side exterior mirror, the expensive one with memory and auto dim. I have since found in on multiple Lexus parts websites.
Near as I can tell, the car was originally sold in the USA. Toyota North America is listed as the manufacturer of record, assembled in Japan, appears to have been sold at a Lexus dealership in Houston.
have you typed your VIN in on the Lexus driver's website?
Sure... pops up the exact vehicle. Maintenance history even. Also popped it into several Lexus dealers part web pages. I get the same part number hit, just at $800 instead of $450 for some of the discount websites.
And, I just received a reply from a different discount parts warehouse that answered my question, and they didn't indicate any issue with the VIN.
Sure... pops up the exact vehicle. Maintenance history even. Also popped it into several Lexus dealers part web pages. I get the same part number hit, just at $800 instead of $450 for some of the discount websites.
And, I just received a reply from a different discount parts warehouse that answered my question, and they didn't indicate any issue with the VIN.
yeah sounds like whoever answered you query at LPN either doesn't know what they are doing, or doesn't care.
Last edited by mspearl95; 07-06-21 at 05:03 PM.
Reason: speeling
I ordered a thermostat from LexusPartsNow.com. Their site says they sell genuine Lexus parts. Their sit also shows an OEM thermostat which I bought. They delivered a different part with some no-name brand stamped right on the part (not the Toyota icon that OEM parts have). I requested a refund and they said I got the right part so I was welcome to return the item at my own cost and they would charge me a 20% "restocking" fee. THEY did NOT send me the part I ordered Ok, sure. I bought a thermostat from the dealer and it was just a few dollars more but totally worth is. Mine was a small order but the fact is, LexusPartsNow.com does NOT sell OEM Lexus parts. They got my money once but they won't get it again.
I ordered a thermostat from LexusPartsNow.com. Their site says they sell genuine Lexus parts. Their sit also shows an OEM thermostat which I bought. They delivered a different part with some no-name brand stamped right on the part (not the Toyota icon that OEM parts have). I requested a refund and they said I got the right part so I was welcome to return the item at my own cost and they would charge me a 20% "restocking" fee. THEY did NOT send me the part I ordered Ok, sure. I bought a thermostat from the dealer and it was just a few dollars more but totally worth is. Mine was a small order but the fact is, LexusPartsNow.com does NOT sell OEM Lexus parts. They got my money once but they won't get it again.
Lexus/Toyota doesnt make all the parts, majority of the parts toyota uses parts suppliers and stamps there name and part number on it. Things like thermostat/waterpump etc thats more likely from an aftermarket company like aisin or denso. Suspension lexus uses kyb etc. Toyota would own a major share in these companies, so I doubt lexuspartsnow tried to pull a fast one on you.
Here is a photo of the part from LexusPartsNow.com and one from Toyota. (I labeled the one from LPN.com incorrectly) The LPN part has a film of rust on it and is stamped with a name I've never seen and no longer recall (it's not Aisin or anyone recognizable). The OEM part IS stamped Toyota and is built differently. This was a small purchase but it's the principle of the matter. LPN.com states their parts are OEM but they aren't. And there were only a few dollars difference between their aftermarket/non-OEM part versus the OEM dealer part. Feel free to use LexusPartsNow.com. I'm sticking with guaranteed OEM parts.
Here is a photo of the part from LexusPartsNow.com and one from Toyota. (I labeled the one from LPN.com incorrectly) The LPN part has a film of rust on it and is stamped with a name I've never seen and no longer recall (it's not Aisin or anyone recognizable). The OEM part IS stamped Toyota and is built differently. This was a small purchase but it's the principle of the matter. LPN.com states their parts are OEM but they aren't. And there were only a few dollars difference between their aftermarket/non-OEM part versus the OEM dealer part. Feel free to use LexusPartsNow.com. I'm sticking with guaranteed OEM parts.
If that thermostat is for a Lexus GS then it looks like the wrong one. The GS thermostats have a plastic tube attached to it
I’ve been very happy using Bell Lexus of Scottsdale, I try to order enough to get the free shipping, it’s usually a total exceeding 75-100 dollars, then follow instructions to receive free shipping at check out. I just replaced my transmission filter, fluid and pan gasket. I was able to add a few wiper inserts at the purchase time to exceed the free delivery threshold. I already had the fluid, I prefer buying from the dealers who offer a discount with free shipping whenever possible, I avoid counterfeit parts and problems that way. Frank
They appear to be the thermostat for the 8 cylinder engines (1URFSE and 3UZFE). ibidu1,you are correct about the plastic tubes being part of the thermostats on the 6 cylinder engines (2GRFSE and 3GRFSE).
07-06-21, 02:24 PM
