Dealer holding my car for week+ for oil change and CSSP for the servo
#1
Pit Crew
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I dropped my car off at the dealer today and they gave me a loaner. I was expected it to be for the day but the service rep told me at least a week because they are backed up. Just getting an oil change and wanted them to inspect the the servo b/c their is a cssp that is about to expire. I would think rather than storing my car for a week and providing me with a loaner , they would just have me bring my car in a week later. Anyway, it is what it is and I get to put mileage on their car for a week rather than mine.
#3
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My point being was why take my care to have it sit in a lot for a week and foot the cost of a loaner , when they could have just had me drop off my vehicle when it was closer to them being able to do the work
#4
Instructor
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Service manager gets to drive a Lexus GS instead of a Nissan loaner. I would've said no thanks and brought it back in a week.
#6
Lexus Test Driver
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Maybe you missed his point or his assertion to you - that him offering you a loaner was his way of making a kindhearted gesture, a way of thanking you for your business.
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jkeller (05-28-23)
#7
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#8
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Not at all, in my view. He could have said; Sorry, we can't schedule you until next week. Instead, with Memorial Day weekend here and most Americans attending various activities, I'll give you a Lexus loaner to enjoy. I think expecting a LC or LS loaner is absurd.
#9
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And the dealers name and advertisement is plastered over the rear windshield
#10
Lexus Test Driver
#11
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I am replying to posts.
I started the thread because I didnt get why the service rep had me bring my car in a week early before they could have worked on it. Its a fair question. Technically there is no reason why I should not be in my own car right now , bring my car to the dealer in a week.
ER34 was saying it would depend on the loaner, I guess I could have asked for an LS but I didnt but the ES I got would not make me want to buy another Lexus, my friend's Hyundai is nicer on the inside
Last edited by jms123; 05-28-23 at 09:23 AM.
#12
Lexus Test Driver
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What is with the attitude?
I am replying to posts.
I started the thread because I didnt get why the service rep had me bring my car in a week early before they could have worked on it. Its a fair question. Technically there is no reason why I should not be in my own car right now , bring my car to the dealer in a week.
ER34 was saying it would depend on the loaner, I guess I could have asked for an LS but I didnt but the ES I got would not make me want to buy another Lexus, my friend's Hyundai is nicer on the inside
I am replying to posts.
I started the thread because I didnt get why the service rep had me bring my car in a week early before they could have worked on it. Its a fair question. Technically there is no reason why I should not be in my own car right now , bring my car to the dealer in a week.
ER34 was saying it would depend on the loaner, I guess I could have asked for an LS but I didnt but the ES I got would not make me want to buy another Lexus, my friend's Hyundai is nicer on the inside
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NJLEXES (05-30-23)
#13
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You sound like a real knucklehead. Do you work for Lexus or something? Otherwise your obnoxious attitude makes no sense. I don't need a loaner, there is no reason for the dealer to take my own car away for me for an extra week for no reason - thats what this thread is about . I could have dropped off my car a week later and had use of it. If you dont have something helpful to say, GTFO.
#14
Instructor
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We don't pay all this money just to drive a loaner.. BMW might be the better deal by your logic as you will be spending more time driving the loaner than you'd drive your own.
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jms123 (05-29-23)
#15
Lexus Test Driver
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You sound like a real knucklehead. Do you work for Lexus or something? Otherwise your obnoxious attitude makes no sense. I don't need a loaner, there is no reason for the dealer to take my own car away for me for an extra week for no reason - thats what this thread is about . I could have dropped off my car a week later and had use of it. If you dont have something helpful to say, GTFO.