F-Sport Wheels - Unremovable Spots
#77
For all who have said "have the wheels refinished", I have the Tire & Wheel warranty. I had curb rash on my rear wheel so I took it into Lexus for repair. They refinished the entire wheel and it doesn't look nearly as good as the others. It is somewhat darker, there are spots in the refinishing and it seems to be wearing faster than the others. And that is with Sewell, one of the best dealerships in the country. I would go new wheels or nothing.
#78
Well, bad news on my front. Took my car in for the 10k service (oil change) and had them address some issues in addition to this. They're asking me if I drove through some bad water, if there are chemicals at my house, basically blaming it on me. Yeah, it's my bad for not bringing it up before even though the car got delivered like this, but they're fighting me on it.
I told the service manager to contact the Lexus regional person and have them come take a look. It's under the clear coat and it never comes off. The surface looks uniform, no pits or anything, and I've only used soap and water on the wheels.
I have a bad feeling about this. Me bringing it up "late" doesn't help. I mentioned club lexus and the SM knew what I was talking about, told him this isn't uncommon for F Sport graphite wheels, after he said this is the first time he'd seen this happen.
Wish me luck. I hope the dealer (and by proxy, Lexus) treats me right. This is the first Lexus I've owned but if they play this wrong it could be the last.
UPDATE: While I was typing this, they called back and said they'd have all 4 wheels refinished by tomorrow, late afternoon. I'm super skeptical that the finish will come out right. Clearcoat takes time to cure does it not?
I told the service manager to contact the Lexus regional person and have them come take a look. It's under the clear coat and it never comes off. The surface looks uniform, no pits or anything, and I've only used soap and water on the wheels.
I have a bad feeling about this. Me bringing it up "late" doesn't help. I mentioned club lexus and the SM knew what I was talking about, told him this isn't uncommon for F Sport graphite wheels, after he said this is the first time he'd seen this happen.
Wish me luck. I hope the dealer (and by proxy, Lexus) treats me right. This is the first Lexus I've owned but if they play this wrong it could be the last.
UPDATE: While I was typing this, they called back and said they'd have all 4 wheels refinished by tomorrow, late afternoon. I'm super skeptical that the finish will come out right. Clearcoat takes time to cure does it not?
#79
I know you posted this a while back, but how did the refinish hold up? Worried about mine getting refinished.
#80
Update: Got my car back on Saturday. It smells like clearcoat so I was halfway high on the drive home, but the finish looks good. No more spots. I think the original finish was darker and more sparkly, of course this could have been my perception since the original finish wasn't uniform.
Anyway, Park Place Lexus up in Plano took care of me. I had to twist an arm or two, but they ate it under warranty and their shop did a good job. I haven't put the wheels to microscopic scrutiny and don't intend to.
Anyway, Park Place Lexus up in Plano took care of me. I had to twist an arm or two, but they ate it under warranty and their shop did a good job. I haven't put the wheels to microscopic scrutiny and don't intend to.
#81
The same thing happened to my new car and the dealer said that they would not warranty the wheels. I can't believe that we are having these issues and Lexus is giving us problems to correct it. Seems like we might have to get attorney's involved.
#82
If they start pushing back, ask them to have a Lexus Corporate regional rep come and see for him/herself. This is a factory defect, the smearing/streaking/runs are UNDER the clear coat. It's physically impossible that this is your fault.
Don't give up on it man. Get mad if you have to.
#84
Update: Got my car back on Saturday. It smells like clearcoat so I was halfway high on the drive home, but the finish looks good. No more spots. I think the original finish was darker and more sparkly, of course this could have been my perception since the original finish wasn't uniform.
Anyway, Park Place Lexus up in Plano took care of me. I had to twist an arm or two, but they ate it under warranty and their shop did a good job. I haven't put the wheels to microscopic scrutiny and don't intend to.
Anyway, Park Place Lexus up in Plano took care of me. I had to twist an arm or two, but they ate it under warranty and their shop did a good job. I haven't put the wheels to microscopic scrutiny and don't intend to.
FYI, I took my car in again due to curb rash (darn high curbs in Dallas) and since it was the same rear wheel they had refinished that looked dark I mentioned it. This time they refinished it so it looks more like a new one. I also had a bent rim on the front one from the potholes here, and they refinished that one as well. It also looks like new. You just have to stay on top of them.
Believe it or not, I've had the same rear passenger wheel refinished 3 times due to curb rash. Even the underground parking at my gym has high curbs and I always end up turning too wide. It's why I want a smaller car, but I'm really glad I bought the wheel and tire package.
#86
#87
I too have this same problem. I just picked up a 2014 GS350 fsport w/ 2k miles on it. When I first test drive the car, it was raining, so I didn't notice it just thought it was dirty. But being in Houston. it dried out and was finishing the deal and they detailed. To take delivery of the car and seeing the same marks on the rims. They told me they would refinish. So question is, should I let them do it or ask for new wheels?
#88
I too have this same problem. I just picked up a 2014 GS350 fsport w/ 2k miles on it. When I first test drive the car, it was raining, so I didn't notice it just thought it was dirty. But being in Houston. it dried out and was finishing the deal and they detailed. To take delivery of the car and seeing the same marks on the rims. They told me they would refinish. So question is, should I let them do it or ask for new wheels?
#89
I waxed my wheels every chance I got and so far so good. No stains yet but my rear wheel seems to be chipping so easily. 4 chips already in less than 500 miles, it's just that 1 driver side rear wheel.
I touched it up using 1E8 touch up paint and it's the closest I can get to the FSport wheel color. It's NOT 100% match but better than seeing the untouched white chips.
I touched it up using 1E8 touch up paint and it's the closest I can get to the FSport wheel color. It's NOT 100% match but better than seeing the untouched white chips.
#90
I waxed my wheels every chance I got and so far so good. No stains yet but my rear wheel seems to be chipping so easily. 4 chips already in less than 500 miles, it's just that 1 driver side rear wheel.
I touched it up using 1E8 touch up paint and it's the closest I can get to the FSport wheel color. It's NOT 100% match but better than seeing the untouched white chips.
I touched it up using 1E8 touch up paint and it's the closest I can get to the FSport wheel color. It's NOT 100% match but better than seeing the untouched white chips.