GS - 4th Gen (2013-2020) Discussion about the 2013 and up GS models

Nav system crashing

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Old 01-07-13, 07:21 AM
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wayner
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Default Nav system crashing

I have had my 2013 Lexus for about 7 weeks but I haven't driven it a ton - only about 1800 km.

A few weeks ago, on consecutive days, I had the Nav/computer crash on me. One day the maps started to go all scrambled, as if the monitor was set for the wrong refresh frequency. The right third of the screen, which normall shows your audio info was ok. But I had to shut off the car and restart to get the maps to come back.

The next day the entire system become totally unresponsive to the joystick and seems to have frozen.

Has anyone else seen this behaviour?
Old 01-07-13, 07:41 AM
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Outrage
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Does the engine still turn on? The battery may be discharged.
Old 01-07-13, 07:50 AM
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wayner
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The car was otherwise fine - it is just the Nav screen/ enternatinment computer that was on the fritz. When I experienced these troubles I turned the car off and on at a red light and there really didn't seem to be any issue with the batttery having the power to start the car.
Old 01-07-13, 08:36 AM
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sydtoosic
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Originally Posted by wayner
I have had my 2013 Lexus for about 7 weeks but I haven't driven it a ton - only about 1800 km.

A few weeks ago, on consecutive days, I had the Nav/computer crash on me. One day the maps started to go all scrambled, as if the monitor was set for the wrong refresh frequency. The right third of the screen, which normall shows your audio info was ok. But I had to shut off the car and restart to get the maps to come back.

The next day the entire system become totally unresponsive to the joystick and seems to have frozen.

Has anyone else seen this behaviour?
i had the same problem. i also didn't have a back up camera. nothing worked. i'm thinking it was some sort of update beamed from the enterprise courtesy of Dr. Spock.. 2/3 minutes later everything worked fine. Lexus did this when i asked about it .
Old 01-07-13, 09:24 AM
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wayner
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Mentioning the backup camera brings up another issue. When the car is started for the first 15-20 seconds the screen displays "phone connected" and some other messages in the top 1" or so. But this is the time when you need the backup camera as you will be backing out of your parking spot and a good portion of the camera's view is blocked by these messages.

Is there any way to turn the messages off?
Old 01-07-13, 09:37 AM
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SoCal1984
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Originally Posted by wayner
Mentioning the backup camera brings up another issue. When the car is started for the first 15-20 seconds the screen displays "phone connected" and some other messages in the top 1" or so. But this is the time when you need the backup camera as you will be backing out of your parking spot and a good portion of the camera's view is blocked by these messages.

Is there any way to turn the messages off?
I am curious about this also. It would seem like the worst time to block a portion of the back up camera as most people will be using it in the first 10-20 seconds.
Old 01-07-13, 10:16 AM
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Outrage
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You can disable all of the status messages except for the "portable music player connected" message. That one will still pop up.
Old 09-08-13, 09:40 PM
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sam430
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well, I joined they club today. My Nav was frozen for an hour. It's still frozen now. When I press the menu button the screen is blank. When I shut the car off, the screen stays for a while. I hope my battery is not drained by morning.


Last edited by sam430; 09-08-13 at 10:06 PM.
Old 09-09-13, 12:50 PM
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sam430
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I don't think it's loose connection. I think it's a software issue.
Old 09-10-13, 02:28 PM
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I had a similar issue with my screen 5 days after buying my car. When mine happened when I turned the car off the screen still looked lit like it did in your picture.

Here is what it looked like when on:
http://db.tt/88dWGBA9

They reset the battery to no avail. The head unit was fine just turned out to be a bad LCD screen which they replaced a couple weeks ago. Sounds exactly like what is happening to you except my screens death was a bit more sudden.
Old 09-11-13, 01:39 AM
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Originally Posted by mcfine
I had a similar issue with my screen 5 days after buying my car. When mine happened when I turned the car off the screen still looked lit like it did in your picture.

Here is what it looked like when on:
http://db.tt/88dWGBA9

They reset the battery to no avail. The head unit was fine just turned out to be a bad LCD screen which they replaced a couple weeks ago. Sounds exactly like what is happening to you except my screens death was a bit more sudden.
Hmmm...mine seems to work fine then shuts off going over small bumps...it's some loose wire. LCD looks good when it works. Thanks for sharing pic.
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