GS - 4th Gen (2013-2020) Discussion about the 2013 and up GS models

Phantom Calls

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Old 01-07-14, 06:48 PM
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dagwag77
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Default Phantom Calls

I've been getting phantom calls randomly over the past few weeks. The radio turns off and the bluetooth phone screen shows up (paired with my iPhone 5, iOS 7) and says "Private Caller." There is no incoming or outgoing call when this happens, nothing going on with the phone. It is either in my pocket or the cupholder. I've tried deleting contacts/unpairing the phone and re-pair/transfer, no luck. Anyone ever see this happen? Dealer tried updating firmware (but it was current), and they suggested unpair/repair the phone.

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Old 01-07-14, 08:35 PM
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puckhead85
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Originally Posted by dagwag77
I've been getting phantom calls randomly over the past few weeks. The radio turns off and the bluetooth phone screen shows up (paired with my iPhone 5, iOS 7) and says "Private Caller." There is no incoming or outgoing call when this happens, nothing going on with the phone. It is either in my pocket or the cupholder. I've tried deleting contacts/unpairing the phone and re-pair/transfer, no luck. Anyone ever see this happen? Dealer tried updating firmware (but it was current), and they suggested unpair/repair the phone.

are you using siri? I know when I use siri that happens...
Old 01-08-14, 03:27 AM
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revhigh
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I have also had this happen. I double checked my iphone 5 alert/notification settings for text, e-mail and calendar and could not find any correlation. I just assume my car came with some electronic gremlin options.
Old 01-08-14, 05:21 AM
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dagwag77
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Originally Posted by puckhead85
are you using siri? I know when I use siri that happens...
Siri comes up as "mobile assistant" for me (its a 2014). There is no activity on the phone (calls, siri, texts, etc.) while the phantom call is up on the screen.

Originally Posted by revhigh
I have also had this happen. I double checked my iphone 5 alert/notification settings for text, e-mail and calendar and could not find any correlation. I just assume my car came with some electronic gremlin options.
My dealer said they put in a TAS case (sounded like lexus tech support), so I'll let you know if I hear anything. You notice anything different on your end that may help troubleshooting?
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