Lexus bought my GS back...battery issue
06-05-14, 08:28 PM
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Lexus bought my GS back...battery issue
Hey guys, I just wanted to provide some information to others. I had been suffering from the battery randomly dying on me. It had died at least 3 times, each time I had it towed into the dealership. Every time they replaced it with a different battery.
I loved my Gs, but my car was plagued with problems. If anyone else is suffering same issues with your gs, get it documented, and go from there. I will say in my case, lexus did not in anyway try to make the situation right, until I got my lawyer involved. As my lawyer stated, they had no choice, but they strung this out for months, until I couldn't take it anymore and told my lawyer to send them a letter. My dealership did absolutely nothing for me, i had reached out to them many times, and have been a loyal customer for years(but the service manager was very sympathetic and tried very hard for me when talking to Lexus regional rep. If it wasn't for him, I probably would never do business with my dealership anymore). Amazing, within 3 days of sending letter, my lawyer gets notice of buyback.
I had a 2yr lease, I asked for a buyback and agreed to getting a good portion of my one-pay lease amount back.
I loved my Gs, but my car was plagued with problems. If anyone else is suffering same issues with your gs, get it documented, and go from there. I will say in my case, lexus did not in anyway try to make the situation right, until I got my lawyer involved. As my lawyer stated, they had no choice, but they strung this out for months, until I couldn't take it anymore and told my lawyer to send them a letter. My dealership did absolutely nothing for me, i had reached out to them many times, and have been a loyal customer for years(but the service manager was very sympathetic and tried very hard for me when talking to Lexus regional rep. If it wasn't for him, I probably would never do business with my dealership anymore). Amazing, within 3 days of sending letter, my lawyer gets notice of buyback.
I had a 2yr lease, I asked for a buyback and agreed to getting a good portion of my one-pay lease amount back.
06-05-14, 08:32 PM
#2
Hey guys, I just wanted to provide some information to others. I had been suffering from the battery randomly dying on me. It had died at least 3 times, each time I had it towed into the dealership. Every time they replaced it with a different battery.
I loved my Gs, but my car was plagued with problems. If anyone else is suffering same issues with your gs, get it documented, and go from there. I will say in my case, lexus did not in anyway try to make the situation right, until I got my lawyer involved. As my lawyer stated, they had no choice, but they strung this out for months, until I couldn't take it anymore and told my lawyer to send them a letter. My dealership did absolutely nothing for me, i had reached out to them many times, and have been a loyal customer for years(but the service manager was very sympathetic and tried very hard for me when talking to Lexus regional rep. If it wasn't for him, I probably would never do business with my dealership anymore). Amazing, within 3 days of sending letter, my lawyer gets notice of buyback.
I had a 2yr lease, I asked for a buyback and agreed to getting a good portion of my one-pay lease amount back.
I loved my Gs, but my car was plagued with problems. If anyone else is suffering same issues with your gs, get it documented, and go from there. I will say in my case, lexus did not in anyway try to make the situation right, until I got my lawyer involved. As my lawyer stated, they had no choice, but they strung this out for months, until I couldn't take it anymore and told my lawyer to send them a letter. My dealership did absolutely nothing for me, i had reached out to them many times, and have been a loyal customer for years(but the service manager was very sympathetic and tried very hard for me when talking to Lexus regional rep. If it wasn't for him, I probably would never do business with my dealership anymore). Amazing, within 3 days of sending letter, my lawyer gets notice of buyback.
I had a 2yr lease, I asked for a buyback and agreed to getting a good portion of my one-pay lease amount back.
Glad you got what you deserve. Now they can take it back and study it.
06-06-14, 06:50 AM
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I had a 07' Acura TL type S, that also had a battery draining issue. I replaced the battery a few times myself, but it ended up being linked back to the Hands Free Link HFL with the bluetooth staying on after the car was turned off, it supposed to shut off after like 30 seconds after the ignition was shut off but it was staying on and drainging the battery. The problem was corrected by replacing the HFL/circuit board, located in the dome light. Dealerships couldnt figure it out, and i researched acurazine.com and many people had the same issue and someone found the solution when Acura didnt know anything about it.
06-07-14, 12:16 PM
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