Hood misaligned
#1
Rookie
Thread Starter
Hood misaligned
Hello All,
Just got my 2015 GS 350 a few weeks ago. Noticed that there is a misalignment of the hood near the front grill. Is it possible to have the service dept align the hood or front grill to correct this misalignment?
Lexus has been known for precise lines on their body panels. This is my 3rd GS I've had over the years and they've always looked perfect.
Please advise.
Thank you.
Just got my 2015 GS 350 a few weeks ago. Noticed that there is a misalignment of the hood near the front grill. Is it possible to have the service dept align the hood or front grill to correct this misalignment?
Lexus has been known for precise lines on their body panels. This is my 3rd GS I've had over the years and they've always looked perfect.
Please advise.
Thank you.
Last edited by GS350PJ; 12-09-14 at 09:11 PM. Reason: adding photos of misaligned hood near front grill
#2
Lexus Test Driver
Hello All,
Just got my 2015 GS 350 a few weeks ago. Noticed that there is a misalignment of the hood near the front grill. Is it possible to have the service dept align the hood or front grill to correct this misalignment?
Lexus has been known for precise lines on their body panels. This is my 3rd GS I've had over the years and they've always looked perfect.
Please advise.
Thank you.
Just got my 2015 GS 350 a few weeks ago. Noticed that there is a misalignment of the hood near the front grill. Is it possible to have the service dept align the hood or front grill to correct this misalignment?
Lexus has been known for precise lines on their body panels. This is my 3rd GS I've had over the years and they've always looked perfect.
Please advise.
Thank you.
Can you post some pics? I really want to see what 2015 look like
#3
No need to over react. Take it to the service department. My experience with Lexus dealers has been that the service departments bend over backwards to correct problems.
#4
Lexus Fanatic
i agree with jj. Simply take it to the service department.
Can you post a picture of this misalignment?
Can you post a picture of this misalignment?
#6
Rookie
Thread Starter
photo posted
Thanks.https://www.clublexus.com/forums/ima...ilies/woot.gif
#7
Lexus Test Driver
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#8
Lexus Test Driver
Let me see where the hood meets the fender on both sides. There is an adjustable rubber **** under the hood on each side to adjust the hood height.
#9
Lexus Test Driver
I think you just need to adjust the rubber bumpers under the hood to make sure both bumpers slightly compress (contact) the underside of the hood when fully closed. They are simple to adjust by screwing in or out with your fingers. When they are properly adjusted you should not be able to press down (or move) either side of the front portion of the hood with your hand when the hood is fully closed - in other words, the under side of the hood should be contacting the rubber bumpers equally...and the hood's alignment gap should be the same.
#11
Rookie
Thread Starter
I think you just need to adjust the rubber bumpers under the hood to make sure both bumpers slightly compress (contact) the underside of the hood when fully closed. They are simple to adjust by screwing in or out with your fingers. When they are properly adjusted you should not be able to press down (or move) either side of the front portion of the hood with your hand when the hood is fully closed - in other words, the under side of the hood should be contacting the rubber bumpers equally...and the hood's alignment gap should be the same.
#13
When I brought our Lexus in for 20k, the service manager told me they could not change how the door stays locked when put in park....the technician said oh sure I can do that. And also said he could do another task the service manager said couldn't be done.
The manager sits in a chair inside all day, the techs do the hands on. Push the issue enough and they will take care of it. Lexus, from what I've seen so far, is all about customer satisfaction. Never had such a good experience with a car dealer/manufacturer.
The manager sits in a chair inside all day, the techs do the hands on. Push the issue enough and they will take care of it. Lexus, from what I've seen so far, is all about customer satisfaction. Never had such a good experience with a car dealer/manufacturer.
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