Very Disappointed
06-26-15, 12:25 PM
#31
Lexus Test Driver
06-26-15, 01:00 PM
#32
06-26-15, 01:10 PM
#33
Lexus Fanatic
What my dealership is willing to do was replace the bumper and repaint it. For my troubles they're going to clear bra the front bumper (after 45 days and the paint cures), the hood to the top of the wheel well, the fenders also to the top of the wheel well, and the mirrors.
Originally Posted by MEAHT
Yea but the dealer did not disclose it, so its not over. Isnt a new bumper + paint + install over $1000? If I walked in there and asked for my perfectly new bumper to be replaced a dealer would probably charge me more than $2000. If you can go somewhere to spend $60k on a car and it can be sold to you with this damage with no repercussions then theres definitely an issue with the car buying system.
1. They didn't know, it was done by the previous dealer.
2. How does one determine "$1,000"? it doesn't cost the dealer $1,000 to repaint the bumper. A new bumper is about $450 retail, what do you think it is wholesale? Labor to paint it from the dealer is free.
I've had a lot of bumpers repaired and replaced on cars, including Lexus cars. Never anywhere close to $2,000, thats absurd. If the bumper was replaced and completely repainted it might cost $1,000-$1,200 from a quite expensive shop. Thats retail, doesn't cost them that because its their shop.
I spent $80,000 on a car and it had a damaged bumper, they repainted it at no cost to me and that was that. What "repercussions"? Its a car...its not a donated kidney. They get damaged, they can be fixed.
06-26-15, 01:20 PM
#34
Lexus Test Driver
Yea but the dealer did not disclose it, so its not over. Isnt a new bumper + paint + install over $1000? If I walked in there and asked for my perfectly new bumper to be replaced a dealer would probably charge me more than $2000. If you can go somewhere to spend $60k on a car and it can be sold to you with this damage with no repercussions then theres definitely an issue with the car buying system.
The threshold in the amount of damage that must be disclosed to the seller is the amount that was (past tense) spent by the dealer to make those repairs. It is not what it would cost a customer to have those same repairs done. However, to actually satisfy the customer (if the dealer is even willing to do so) a second-pass at making repairs may indeed cost in excess of the $1,000 threshold figure, which could be a point of contention between customer and dealer...and that new, higher repair figure could be used to the buyer's advantage in contesting whether it was fair to the buyer not to disclose the damage.
Last edited by bclexus; 06-26-15 at 01:58 PM.
06-26-15, 01:22 PM
#35
Then I realized it was still a good ride, no matter.
06-26-15, 01:23 PM
#36
1. They didn't know, it was done by the previous dealer.
-dont they inspect before taking delivery? if so (as all dealers do) then it was known.
2. How does one determine "$1,000"? it doesn't cost the dealer $1,000 to repaint the bumper. A new bumper is about $450 retail, what do you think it is wholesale? Labor to paint it from the dealer is free.
-You determine this by how much it costs..simple. The bumper is 450$ retail, another 300-500 to paint and another 2 hours to install it. Come on on we all know dealers dont charge at cost or "free to paint" as you say, theyre going to charge 300% of what it really cost. I can put on a bumper in about 10 minutes, dealers will charge 2 hours for this! And paint for free? Id love to see a dealer say this...
If the bumper was replaced and completely repainted it might cost $1,000-$1,200 from a quite expensive shop. Thats retail, doesn't cost them that because its their shop.
-Again, all logic and good math go out the window, these are dealers we are talking about, where servicing cars is where the profit is at.
I spent $80,000 on a car and it had a damaged bumper, they repainted it at no cost to me and that was that. What "repercussions"? Its a car...its not a donated kidney. They get damaged, they can be fixed.
-I understand you copped an expensive car, If i would have paid 80k for a car with a messed up bumper I would not sleep till something serious is done beside "trade bumper with another". It can be fixed but if this ended up in your car fax, you just paid 80k for a car thats now worth 75k because of a previous bumper replacement, and that's before depreciation.
Let me be the angry consumer for a sec...without thinkin of the absurd car dealer laws an regulations!
MEAHT
-dont they inspect before taking delivery? if so (as all dealers do) then it was known.
2. How does one determine "$1,000"? it doesn't cost the dealer $1,000 to repaint the bumper. A new bumper is about $450 retail, what do you think it is wholesale? Labor to paint it from the dealer is free.
-You determine this by how much it costs..simple. The bumper is 450$ retail, another 300-500 to paint and another 2 hours to install it. Come on on we all know dealers dont charge at cost or "free to paint" as you say, theyre going to charge 300% of what it really cost. I can put on a bumper in about 10 minutes, dealers will charge 2 hours for this! And paint for free? Id love to see a dealer say this...
If the bumper was replaced and completely repainted it might cost $1,000-$1,200 from a quite expensive shop. Thats retail, doesn't cost them that because its their shop.
-Again, all logic and good math go out the window, these are dealers we are talking about, where servicing cars is where the profit is at.
I spent $80,000 on a car and it had a damaged bumper, they repainted it at no cost to me and that was that. What "repercussions"? Its a car...its not a donated kidney. They get damaged, they can be fixed.
-I understand you copped an expensive car, If i would have paid 80k for a car with a messed up bumper I would not sleep till something serious is done beside "trade bumper with another". It can be fixed but if this ended up in your car fax, you just paid 80k for a car thats now worth 75k because of a previous bumper replacement, and that's before depreciation.
Let me be the angry consumer for a sec...without thinkin of the absurd car dealer laws an regulations!
MEAHT
06-26-15, 01:26 PM
#37
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Very Disappointed
I also forgot to mention that the dealership had already repaired 2 wheels for curb rash which I found during the prepurchase inspection. The dealer had to send it out to one of their contractors to have them fixed, which could possibly add to the "damages" but that may be pushing it.
I called the dealership and told them to hold off on repairs till they hear from corporate on Monday, and to let them make the final decision on which route to take. Both the dealership and corporate are both aware of the KY statue that bclexus posted about. Again I'm not going to raise hell, it's up to them to decide what to do, they know what I'd like for them to do, and are now aware of the KRS.
I called the dealership and told them to hold off on repairs till they hear from corporate on Monday, and to let them make the final decision on which route to take. Both the dealership and corporate are both aware of the KY statue that bclexus posted about. Again I'm not going to raise hell, it's up to them to decide what to do, they know what I'd like for them to do, and are now aware of the KRS.
06-26-15, 01:35 PM
#38
Lexus Test Driver
Diminished Value is a real number. The OP may want to make himself aware of DV Rule 17c. His insurance company/agent may offer some insight and assistance with a written statement - keeping in mind that 17c favors the insurance company.
06-26-15, 01:37 PM
#39
Lexus Test Driver
I also forgot to mention that the dealership had already repaired 2 wheels for curb rash which I found during the prepurchase inspection. The dealer had to send it out to one of their contractors to have them fixed, which could possibly add to the "damages" but that may be pushing it.
I called the dealership and told them to hold off on repairs till they hear from corporate on Monday, and to let them make the final decision on which route to take. Both the dealership and corporate are both aware of the KY statue that bclexus posted about. Again I'm not going to raise hell, it's up to them to decide what to do, they know what I'd like for them to do, and are now aware of the KRS.
I called the dealership and told them to hold off on repairs till they hear from corporate on Monday, and to let them make the final decision on which route to take. Both the dealership and corporate are both aware of the KY statue that bclexus posted about. Again I'm not going to raise hell, it's up to them to decide what to do, they know what I'd like for them to do, and are now aware of the KRS.
06-26-15, 01:54 PM
#40
Lexus Test Driver
These cars already have a bad resale value, u add that to the list. 
If I'm paying a brand new price, I demand a brand new product that's still in the plastic wrap!
If I'm paying a brand new price, I demand a brand new product that's still in the plastic wrap!
06-26-15, 02:04 PM
#41
Lexus Test Driver
I also forgot to mention that the dealership had already repaired 2 wheels for curb rash which I found during the prepurchase inspection. The dealer had to send it out to one of their contractors to have them fixed, which could possibly add to the "damages" but that may be pushing it.
I called the dealership and told them to hold off on repairs till they hear from corporate on Monday, and to let them make the final decision on which route to take. Both the dealership and corporate are both aware of the KY statue that bclexus posted about. Again I'm not going to raise hell, it's up to them to decide what to do, they know what I'd like for them to do, and are now aware of the KRS.
I called the dealership and told them to hold off on repairs till they hear from corporate on Monday, and to let them make the final decision on which route to take. Both the dealership and corporate are both aware of the KY statue that bclexus posted about. Again I'm not going to raise hell, it's up to them to decide what to do, they know what I'd like for them to do, and are now aware of the KRS.
06-26-15, 04:23 PM
#42
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06-26-15, 05:00 PM
#43
Lexus Fanatic
-You determine this by how much it costs..simple. The bumper is 450$ retail, another 300-500 to paint and another 2 hours to install it. Come on on we all know dealers dont charge at cost or "free to paint" as you say, theyre going to charge 300% of what it really cost. I can put on a bumper in about 10 minutes, dealers will charge 2 hours for this! And paint for free? Id love to see a dealer say this...
-Again, all logic and good math go out the window, these are dealers we are talking about, where servicing cars is where the profit is at.
-I understand you copped an expensive car, If i would have paid 80k for a car with a messed up bumper I would not sleep till something serious is done beside "trade bumper with another". It can be fixed but if this ended up in your car fax, you just paid 80k for a car thats now worth 75k because of a previous bumper replacement, and that's before depreciation.
Let me be the angry consumer for a sec...without thinkin of the absurd car dealer laws an regulations!
They're replacing and repainting his bumper and he's getting a $700 value clear bra out of the deal. There literally isn't anything more the dealer can do or should do.
06-26-15, 05:07 PM
#44
I'd also be worried about the curb rash messing up the alignment or suspension...
06-26-15, 05:16 PM
#45
Lexus Fanatic