Before I go to Lexus and they tell me that this is normal......
#1
Before I go to Lexus and they tell me that this is normal......
I need your help guys. I'm tired of driving with my moonroof tilted / opened all the time.
If you have 13' GS, can you check your moonroofs and tell me if yours rattles like mine does?
Here is the video of mine fully closed,
The only solution for me is to open it I'm afraid that Lexus will say that this is normal and they cannot do anything....
Thanks in adavance
If you have 13' GS, can you check your moonroofs and tell me if yours rattles like mine does?
Here is the video of mine fully closed,
The only solution for me is to open it I'm afraid that Lexus will say that this is normal and they cannot do anything....
Thanks in adavance
#4
Lexus Test Driver
I just checked my 2013 (Build Date 10/2012) for you. The driver side rear is extremely snug and I cannot move it at all. The passenger side rear is also very snug, but I can manage to barely move it using significant force...however I cannot move it enough to make any noise. And, I most definitely do not have any noise from the sunroof or anywhere else. The entire car is very tight...
It sounds like your sunroof may have a piece of sealing trim ajar or missing instead of being held in-place snugly, which gives the rear part of your sunroof room to move and to make noise as it hits against some part of the sunroof housing when it is closed.
There is a TSB for 'Roof Panel Pop Noise' TSB L-SB-0060-12, however I believe this TSB addresses a sunroof pop or snap noise when the car's body flexes like when entering/exiting driveways. Regardless, the TSB repair process to correct this is very invasive and (in my opinion) has a lot of opportunity for damage elsewhere to occur while fixing the noise. That said, you might gain some knowledge about your sunroof (and a magnitude of trim removal instruction) by looking at this TSB repair process.
It should be noted that the TSB I referred to above was issued on July 11, 2012 and addresses a problem that is for some of the very first 2013 GS 350s made with VIN numbers before VIN# JTHBE1BL#D5004479. These cars were likely made in the winter or spring of 2012. Also, this same TSB is for AWD model GS 350s with VIN numbers before JTHCE1BL#D5003486.
It sounds like your sunroof may have a piece of sealing trim ajar or missing instead of being held in-place snugly, which gives the rear part of your sunroof room to move and to make noise as it hits against some part of the sunroof housing when it is closed.
There is a TSB for 'Roof Panel Pop Noise' TSB L-SB-0060-12, however I believe this TSB addresses a sunroof pop or snap noise when the car's body flexes like when entering/exiting driveways. Regardless, the TSB repair process to correct this is very invasive and (in my opinion) has a lot of opportunity for damage elsewhere to occur while fixing the noise. That said, you might gain some knowledge about your sunroof (and a magnitude of trim removal instruction) by looking at this TSB repair process.
It should be noted that the TSB I referred to above was issued on July 11, 2012 and addresses a problem that is for some of the very first 2013 GS 350s made with VIN numbers before VIN# JTHBE1BL#D5004479. These cars were likely made in the winter or spring of 2012. Also, this same TSB is for AWD model GS 350s with VIN numbers before JTHCE1BL#D5003486.
Last edited by bclexus; 11-14-15 at 08:11 AM.
#5
Thanks bclexus!
Sadly my car does not fall under that TSB, and honestly after looking at the instructions, I'm not even sure I'd want them take half of my roof apart. Then again, I'm not sure how much longer I'll be able to tolerate that rattle.
I'm hoping that they could somehow get this fixed under warranty....
Sadly my car does not fall under that TSB, and honestly after looking at the instructions, I'm not even sure I'd want them take half of my roof apart. Then again, I'm not sure how much longer I'll be able to tolerate that rattle.
I'm hoping that they could somehow get this fixed under warranty....
#7
Lexus Test Driver
Thanks bclexus!
Sadly my car does not fall under that TSB, and honestly after looking at the instructions, I'm not even sure I'd want them take half of my roof apart. Then again, I'm not sure how much longer I'll be able to tolerate that rattle.
I'm hoping that they could somehow get this fixed under warranty....
Sadly my car does not fall under that TSB, and honestly after looking at the instructions, I'm not even sure I'd want them take half of my roof apart. Then again, I'm not sure how much longer I'll be able to tolerate that rattle.
I'm hoping that they could somehow get this fixed under warranty....
Personally, if the car was mine I would wedge a piece of soft plastic in the middle of the rear sunroof, or one of either side of the rear, to stop the movement. The plastic could be removed whenever you wanted to open the sunroof. And just live with it...
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#8
Driver School Candidate
Join Date: Jun 2015
Location: TX
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Not normal
I had the exact same problem, including leaking at the car wash. Take it and tell them to fix it. I got my 2013 GS back last Wednesday, and the problem seems to be gone. They honored it under warranty. If you're in Houston, take it to Westside Lexus. They didn't put up a single argument. They were understanding and took care if the issue right away.
#9
Lexus Fanatic
Mine never did that.
#10
Lexus Test Driver
I hear rattle noise when my shade is opened but the glass is closed like that but I never pushed it by hand like that and no leaking problem though. And I don't remember hearing a rattle when it's tilted open.
The problem with sunroof fixes is ur headliner will most likely be destroyed.
The problem with sunroof fixes is ur headliner will most likely be destroyed.
#11
Lexus Test Driver
I had the exact same problem, including leaking at the car wash. Take it and tell them to fix it. I got my 2013 GS back last Wednesday, and the problem seems to be gone. They honored it under warranty. If you're in Houston, take it to Westside Lexus. They didn't put up a single argument. They were understanding and took care if the issue right away.
#13
Lexus Fanatic
The headliner isn't going to be destroyed. If it is, the dealer owes you a new headliner.