Dallas area Lexus dealers
#16
#17
Lexus Test Driver
#18
Lexus Test Driver
Bought mine at PP Plano, have had service done there and at Sewell. I prefer Sewell's loaner fleet (which put me in a nice RC F Sport with 500 miles on it during an oil change) but I feel like PP was more interested in making my service right. Then again, I had to twist an arm at PP for my stained coating on my graphite wheels once, with phone calls going back and forth for a couple of days. I'd say overall I'd go with Sewell, but man is that location ever super busy.
#19
I bought my '15 GS in Oklahoma because I couldn't get a good deal in Dallas. Which Dallas dealer is better for general service and maintenance? Sewell or Park Place? I have used both Sewell and Park Place with other of their brands but not their Lexus dealerships. The closest dealership to my house is Park Place in Grapevine, but Sewell in Dallas is close to my office.
Doug
Doug
#20
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Thanks to everyone for their replies. The thread went to places I didn't really expect. But it was interesting. It's a lot like starting a "what oil should I use thread" on the BMW motorcycle forums. ��
Doug
Doug
#22
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Because it's the closest to my house and on my way home I decided to use Park Place in Grapevine for the first 5000 mile service. And even though I didn't buy my car there they treated me as if I had. My only out of pocket was the synthetic oil change that I added to the service order. They gave me a brand new ES as a loaner, and told me that I was free to use their free car wash service any time I needed it. No complaints.
Doug
Doug
#23
My only experience with Park Place was when I had an '06 SC430 purchased at Sewell. I took it to Park Place to have a dent removed because I happened to be in Plano for a couple of days. They removed the dent but returned the car dirty. When I asked them why they didn't wash it their response was "because it wasn't purchased here". I have never even shopped them since. Others on the forum seem to have had good experience with Park Place, but based on mine I would never go back there.
#25
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Doug
#26
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We bought my wife's NX at Sewell Ft Worth and I just bought my GS at PP Grapevine. I feel like the level of sales/service and overall courtesy at Sewell Ft Worth is superior to all of the other Lexus dealers in the DFW area. So far, I'm ok with the sales treatment at PP but will chime in once my car needs servicing.
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truciet
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11-08-08 02:28 AM