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Noticed a lump in my front passenger seat a while back and Lexus finally called me back to confirm they'll fix it under warranty. Just wanted to put it out there in case anyone had a similar issue.
So, I guess the sunshine area is actually the lump. I can't be sure because there is no worded description other than just more pictures. Maybe that area was crushed-in and disfigured. Dunno. Good luck...
Interesting... I too have that on my passenger seat in the exact spot. Did the service advisor give you a hard time when you advised them of the issue?
I know for a fact if I had this my SA would tell me it’s my fault. Hopefully you get it fix!
Originally Posted by mrcleean
Interesting... I too have that on my passenger seat in the exact spot. Did the service advisor give you a hard time when you advised them of the issue?
Interesting... I too have that on my passenger seat in the exact spot. Did the service advisor give you a hard time when you advised them of the issue?
I sent pictures to my advisor and he sent them to Lexus corporate to get approval to fix it under warranty. There were no issues or pushback from anyone.
I have an appointment in early January to get this fixed. I believe they are replacing the seat or at least the back portion if that's possible.
I sent pictures to my advisor and he sent them to Lexus corporate to get approval to fix it under warranty. There were no issues or pushback from anyone.
I have an appointment in early January to get this fixed. I believe they are replacing the seat or at least the back portion if that's possible.
I noticed mine a few months after I purchased my 2014 CPO earlier this year but thought it was maybe something the previous owner had done. I may bring it up to my SA the next time I go in for my free maintenance to see what they say. Keep us updated on what the fix will be.
that looks more like it was smashed by a fella of a heavier sort, stretching the leather and distorting the color...but I'm glad your SA is being cooperative and taking care of it.
that looks more like it was smashed by a fella of a heavier sort, stretching the leather and distorting the color...but I'm glad your SA is being cooperative and taking care of it.
that looks more like it was smashed by a fella of a heavier sort, stretching the leather and distorting the color...but I'm glad your SA is being cooperative and taking care of it.
Same fella must have done that to my passenger seat too.
12-12-17, 12:19 PM
Lump in seat
