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I just noticed a crack in my dash of my 2013 GSH. Research brought me here. I never received the letter from Lexus so will call to see if I am covered. Car has 55k miles and always garaged. Anyone else reporting cracks?
You can just go to your dealer and tell them that you want the dashboard replaced. I didnt get a notice in the mail, but my local dealer told me if I want I could get mine replaced free of charge since my car's build date falls within the models that qualify for the replacement.
Thanks, I called the Lexus dealer and they said to bring it in to take pictures to submit to Lexus to see if they would cover it. The fix is good until 2024 so I will wait until it gets worse. A picture really would not show up that good.
I just noticed a crack in my dash of my 2013 GSH. Research brought me here. I never received the letter from Lexus so will call to see if I am covered. Car has 55k miles and always garaged. Anyone else reporting cracks?
I had a dash crack on mine. I went in during the CSP time frame but Lexus denied the warranty. They said that it's not naturally forming crack and/or not sticky enough to warrant a replacement. I was really mad. I ended up replacing the dash myself from a newer model GS.
Since the 2013 model is outside the CSP time frame, they may not be able to cover the entire cost of replacing the dashboard.
I had a crack appear on the passenger side, right along the seam for the passenger airbag. The crack is about 3 inches long now. Trying to figure out solutions.
I had a crack appear on the passenger side, right along the seam for the passenger airbag. The crack is about 3 inches long now. Trying to figure out solutions.
I had the same crack. I did the diy repair kit, but the crack grew longer and wider. My only solution is a dashboard replacement from a later model GS.
Keep the dash clean. Use 303 Automotive Protectant, it provides UV protection and moisture treatments. I also use a front window screen protector. Lexus is not the only car to have this problem. It's happening to many other cars.
I had the same crack. I did the diy repair kit, but the crack grew longer and wider. My only solution is a dashboard replacement from a later model GS.
Did you end up fixing it yourself with the new parts or did you take it in?