Originally Posted by gmoss

Figure I would chime in as I have had an issue with my dash. I have a 2013 GS450h Liquid Platinum with black interior. I was washing my car in the summer under a large tree that shades my driveway. It was a full sun day and I figured the shade was enough for a wash. After drying my car with a soft terry bath towel I went to dust the dash and the area in front of the passenger seat was very hot as the shade was now off the front of my car that the towel stuck and left what looked like scratches (from the terry texture) in the dash. The dash was gooey soft from the heat. You can imagine my horror, I tried to smooth it out but no luck. I used every high end dash, interior cleaner leather conditioner I could find but the mark was still there. I massaged it, rubbed it, even tried a hot hair dryer to soften it and it was still visible from the drivers seat I finally got it about 97% removed by using Gummi Pflege Stift by Nextzett. It is for door seal conditioning. I rubbed it on the whole area and it just about disappeared. It leaves a matte finish so no drastic change. I wish this letter came right after it happened. Not sure the dealer will believe my story, plus it is not very noticeable at all now.