GROM VL2 installed
#301
Lead Lap
I double checked the cables and they all look like "decent" connections. The screen does not always flicker. Switching back and forth (depending on which OEM screen) can make a difference.
No response from GROM in over 24 hours...
No response from GROM in over 24 hours...
#302
Driver School Candidate
The other new problem is that WiFi and Bluetooth are both disabled every time I turn on the car. I have manually toggle both. No obvious settings for that other than airplane mode and that's off
#303
Instructor
You have to pound their support; i file a ticket under VL2 and then go in to the general support queue to followup. Even then, its more like a week, not 2 days.
#304
Driver School Candidate
I'm pretty much fed up with the lack of response I've been getting.
Guess I'll just send it back.
I really had hoped this would be the solution we were all looking for.
Guess I'll just send it back.
I really had hoped this would be the solution we were all looking for.
#306
Instructor
Thread Starter
Have you guys file a ticket on their website: https://gromaudio.com/support.html or try the Online Chat on their website?
I've done this in the past and gotten reply within 24 hours. GROM is very good with support. I'm not sure why you two are getting the cold shoulder.
Note that GROM is currently testing Beta tesing VL2 on Acura, Honda, Nissan, Infiniti and some Toyota cars. I'm guessing most of their techs are busy with that process. Not an excuse for lack of response for you two. I'd suggest you keep trying to contact them and be patience.
#307
Driver School Candidate
Have opened tickets and they are not responsive IMO.
They also don't realize us silly customers do not know the exacting way they want stuff sent to them...they basically only accept videos loaded to a google shared page and don't work over the phone.
Disappointing.
They also don't realize us silly customers do not know the exacting way they want stuff sent to them...they basically only accept videos loaded to a google shared page and don't work over the phone.
Disappointing.
#308
Lead Lap
Have you guys file a ticket on their website: https://gromaudio.com/support.html or try the Online Chat on their website?
I've done this in the past and gotten reply within 24 hours. GROM is very good with support. I'm not sure why you two are getting the cold shoulder.
Note that GROM is currently testing Beta tesing VL2 on Acura, Honda, Nissan, Infiniti and some Toyota cars. I'm guessing most of their techs are busy with that process. Not an excuse for lack of response for you two. I'd suggest you keep trying to contact them and be patience.
I've done this in the past and gotten reply within 24 hours. GROM is very good with support. I'm not sure why you two are getting the cold shoulder.
Note that GROM is currently testing Beta tesing VL2 on Acura, Honda, Nissan, Infiniti and some Toyota cars. I'm guessing most of their techs are busy with that process. Not an excuse for lack of response for you two. I'd suggest you keep trying to contact them and be patience.
To be clear, when it is working, I love it. Hopefully they can make a version stable, then i will not mess with it and just use it. :-)
Steve
#309
Lead Lap
Update...
this evening grom provided a firmware update that fixed the flash and also enabled full screen for both GROM interface and Apple Car Play. I will do more testing this week, but at first glance it is working.
With the beatsonic video posted, there could be some good competition emerging...
Steve
this evening grom provided a firmware update that fixed the flash and also enabled full screen for both GROM interface and Apple Car Play. I will do more testing this week, but at first glance it is working.
With the beatsonic video posted, there could be some good competition emerging...
Steve
#310
Instructor
Thread Starter
Update...
this evening grom provided a firmware update that fixed the flash and also enabled full screen for both GROM interface and Apple Car Play. I will do more testing this week, but at first glance it is working.
With the beatsonic video posted, there could be some good competition emerging...
Steve
this evening grom provided a firmware update that fixed the flash and also enabled full screen for both GROM interface and Apple Car Play. I will do more testing this week, but at first glance it is working.
With the beatsonic video posted, there could be some good competition emerging...
Steve
Beatsonic looks promising but they didn't demo steering wheel buttons .. Does it work? Didn't like that you have to route an external mic. Integration doesn't seems as nice as Vline. Nice option though for those who don't like GROM. Hope they polish it up better.
#311
Driver School Candidate
I got a new firmware but can’t figure out how to get it to boot from usb. What’s the trick. I inserted it while on the vline GUI. I don’t really understand their directions since this stuff is not familiar to me.
#312
Instructor
Thread Starter
Turn off car. Yank main harness on back of Vline unit, insert your USB stick, replace harness back of unit. Start car, Vline should now boot from USB. Let us know us new firmware fixed your issues.
#313
Lead Lap
Glad they fixed your issues. So now you have no more flashing on OEM side at all? Mine still flash but very infrequently.
Beatsonic looks promising but they didn't demo steering wheel buttons .. Does it work? Didn't like that you have to route an external mic. Integration doesn't seems as nice as Vline. Nice option though for those who don't like GROM. Hope they polish it up better.
Beatsonic looks promising but they didn't demo steering wheel buttons .. Does it work? Didn't like that you have to route an external mic. Integration doesn't seems as nice as Vline. Nice option though for those who don't like GROM. Hope they polish it up better.
Yes, no flashing at all (so far). I am a 2017, so here is what it looks like.
The following users liked this post:
c2fordy5 (06-06-19)
#314
Lead Lap
It doesn't need to boot from USB. For this update, the VLINE had to be fully loaded and on. Insert the USB, it picks up the firmware, you select Yes. It flashes, goes black. Wait 10 seconds. Turn off car for 10 seconds. Restart car. Updated.
#315
Instructor
Thread Starter
That's great no more flashing. So this confirms it's a software issue that can be fixed. Some insists this was a bad harness issue. Though I don't care much about it because I'm never on OEM side anymore. Vline looks so damn sexy widescreen on 2016+ GS.