medsaver

jdpdata

GROM sent me a new firmware to flash. But I'm holding off nervous that I'll get new bugs. This hiccup only happened once, been good last couple days. Will update if I get anymore startup issues.

Gotta give them 👍for super fast response. I emailed tech support about the issue and within a couple hours they sent me new firmware to flash. This is reason why I buy from an US based company. Any other overseas company you're at their mercy.

medsaver

peasodos

iTrader: (1)

Thanks for practically beta testing this out for us, probably by vl3 update Grom would have come a long way, might be a worthwhile upgrade for me.

jdpdata

Funny that's what the guys that wanted VL1 said about VL2..and VL2 will say about VL3...and VL3 will say about VL4...and so on. There will never be a perfect bug-free system. Hell I even get an occasional hang up/freezes with Lexus own Infotainment. GROM is hacking Lexus to get this to work. I'm amazed that it is as stable as it is now. It's an complex system and now with CarPlay and Android Auto thrown into the mix, it's even more complicated. So I do expect a hiccup here or there. As long as GROM fixes it and continue to support this system, I'm all in. I'd rather dive in now and enjoy the system then wish for this or that to be fixed and never experienced it. It perfectly fine the way it is now for me. If you can't deal with an occasional bug and not willing to take the steps to fix it, then this is not for you.

c2fordy5

Great point and thank you for keeping us updated. I just received mine in the mail today. Hopefully I find some times this weekend to install it. Im excited!!

jdpdata

Woohoo ! Congrats man! Installation shouldn't take you more than 2 hours. Take it slow and make sure you take lots of photos.

Not sure if I mentioned this, but during initial setup, leave your car running! Gapps will take approx 20 minutes to download, if you don't have the engine running, the car will automatically shutdown to conserve battery. This will surely brick your VL2 if it cut power during boot-up. GROM should have bold warning in their installation manual about this. I'm glad I left my car running the entire time when I did initial setup.

c2fordy5

jdpdata

Sure thing dude! I'm just glad I have another member that I can compare notes with about VL2. Everyone is too nervous to buy this thing due to all the bugs in VL1..granted I don't blame them. VL2 is a much more stable product...though not perfect.

c2fordy5

Nothing can be perfect, especially when it comes to systems that involve hardware and software. Bugs will always find their way in. With all the complaints I've seen, it also appears that GROM has been very responsive and in a quick manner as well. So that's definitely encouraging to know that you're not left alone trying to figure out the problem and not being able to get in touch with the company.

yelloiroc

Installed my Vline today. Super easy install (didn't even have to take out the glove box). However, I'm also having trouble with the backup camera. When shifted into reverse the screen blips for a second but remains on the vline. When another source is selected the camera pops up. @jdpdata You just shift your car into reverse with vline on screen and you camera pops up and is viewable? Do you recall setting any particular settings? I'll also follow-up with @gromaudio to see if they have any insight.

jdpdata

My reverse camera works perfectly since day one without setting anything special. Mine is on Vline interface 100% of the time. I don't need to switch to Lexus OE interface for any reasons, other than maybe make some changes in System settings. Check that you have 'Auto Screen Change' set to OFF (under Settings>General Settings of your Lexus OE Infotainment). If you leave that to ON setting, it will interfere with VL2 functions. If you already have that set to OFF, then I don't know. You'll need to contact tech support. Also make sure you have all the latest updates/firmware. Just curious do you have a 2013 or 2014? Seems that the wiring harness were slightly different for those MY vs MY2015...maybe that's the issue. I know YoMomma have a 2014, he experienced same backup camera issue.

yelloiroc

It's a 13. I've had the "auto switch" shut off since the very start of my ownership. It's super annoying IMO. If grom shares anything worthwhile I'll be sure to share it.

jdpdata

So there is something inherently different about '13-14 vs '15. I remember @peasodos replacing his '13 head-unit with a '15 head-unit. Some of the wiring harness were different, he couldn't get his back-up camera to work after the swap. Hopefully GROM can figure it out for you. Meanwhile you can get around this bug by pressing 'Radio' button on dash before reversing, then press 'Media' twice to get back to Vline. Annoying, but at least you have a work around until they can fix it.

yelloiroc

Spoke with GROM (they replied in less than a day). Asked me to take photos of the reverse screen and f/w running on Vline. While I'm 99.4% sure i checked for updates multiple times before contacting them when they replied they had me check for updates, sure enough, one was available. After the update was applied everything worked without a hitch.

A+ for customer service/support.

Now I'm just figuring out what apps I want to be loaded and what positioned as well as what mobile internet source I'm going to use, and once I figure that out I anticipate being very pleased with this product.