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Upper lumbar support malfunctioning - 2013 GS350 Luxury Package

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Old 02-24-19, 08:08 PM
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fuddyduddy
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Default Upper lumbar support malfunctioning - 2013 GS350 Luxury Package

Hello, everyone. Noticed last week that the upper lumbar support is malfunctioning on the drivers seat. When you press the controls back and forth, you can hear a clicking, like a relay, but there is nothing moving within the seat. Has anyone had any problems with this before? The lower lumbar support works fine.
Old 03-04-19, 07:18 PM
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RuninRoach
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i've got the same issue....
Old 03-05-19, 12:52 PM
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thallium
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You're talking about the 18 way seats aren't you? I haven't had a problem but but I'm not sure which you mean. The rear-most controls on the seat are from top to bottom are: seatback upper angle, lumbar support and pelvic support. So are you referring to just the lumbar?
Old 03-12-19, 08:09 PM
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fuddyduddy
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Originally Posted by thallium
You're talking about the 18 way seats aren't you? I haven't had a problem but but I'm not sure which you mean. The rear-most controls on the seat are from top to bottom are: seatback upper angle, lumbar support and pelvic support. So are you referring to just the lumbar?
Yes. It's a luxury package with 18-way seats. It's the lumbar support that has failed. Pelvic support and upper angle work fine.
Old 04-06-19, 06:33 PM
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fuddyduddy
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Well, I took the car to the dealer today. They said it's an $1,800 repair. The lumbar support motor needs to be replaced. I am going to start looking into other options. I am not sure how easy it is to take apart the seat but that's an option for me if it's possible.
Old 04-07-19, 07:27 AM
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peasodos
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Originally Posted by fuddyduddy
Well, I took the car to the dealer today. They said it's an $1,800 repair. The lumbar support motor needs to be replaced. I am going to start looking into other options. I am not sure how easy it is to take apart the seat but that's an option for me if it's possible.
I have a set of 18 way lux seats that I plan to install soon. I took the back covers off out of curiosity.

4 screws and a couple hooks under the seat hold the back covers on.

This is what it looks like with the cover off.


Last edited by peasodos; 04-07-19 at 07:34 AM.
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Old 04-08-19, 08:42 PM
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fuddyduddy
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Thanks that's helpful. Do you think it's possible to remove the back covers without taking the seat out of the car?

Originally Posted by peasodos
I have a set of 18 way lux seats that I plan to install soon. I took the back covers off out of curiosity.

4 screws and a couple hooks under the seat hold the back covers on.

This is what it looks like with the cover off.
Old 04-08-19, 08:54 PM
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peasodos
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Originally Posted by fuddyduddy
Thanks that's helpful. Do you think it's possible to remove the back covers without taking the seat out of the car?
Yes it's possible.

See attached pictures of the lower part of the back cover. There are two straps under the seat you have to unhook. Then lift the flap back you will see two screws on these white posts. Once you take the screws off, there are two clips you unhook.
Then pull down and it will come out.

For the upper cover there are just two screws on the bottom side, just take them out and pull down. You have to take the lower back cover off to get the upper one out.




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Old 04-11-19, 08:12 AM
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Cobra611
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My lumbar works...but it seems as though both buttons adjust the same area. I feel no difference.
Old 09-17-19, 05:20 PM
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mchateau
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i have the same problem. Do you have a solution.
Old 09-18-19, 08:24 PM
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I ended up having the dealer fix mine.
Old 09-19-19, 05:37 AM
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Cwang
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Originally Posted by mchateau
i have the same problem. Do you have a solution.
Why not take it apart and replace the faulty item? I can post a disassembly guide if you don't have the manual. If you can remove the broken piece before ordering then you 100% get the right part.
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Old 09-22-19, 10:22 AM
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mchateau
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I do not have the guide. Can you send it to me? What is the parts number, how long does it take to replace and how much does it cost. Thank you
Old 09-22-19, 08:16 PM
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dougm213
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Originally Posted by Cobra611
My lumbar works...but it seems as though both buttons adjust the same area. I feel no difference.
Very subtle but lower button is for pelvic while middle is for lumbar. Best way to feel it is retract both then adjust the pelvic to fully extended, then extend the lumbar.
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