GS - 4th Gen (2013-2020) Discussion about the 2013 and up GS models

service campaign KLG

Thread Tools
 
Search this Thread
 
Old 09-23-19, 12:15 PM
  #1  
jkeller
Advanced
Thread Starter
 
jkeller's Avatar
 
Join Date: Jan 2012
Location: texas
Posts: 734
Received 74 Likes on 60 Posts
Default service campaign KLG

Showed up for my 2014....

SERVICE CAMPAIGN

Title
LIMITED SERVICE CAMPAIGN KLG (Remedy Notice) - Multiple Models and Model Years - Safety Connect System - Vehicle Location Inaccurate

Status
Remedy Available


Description
The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system’s features is activated.

Remedy
For all involved vehicles, any authorized Lexus dealer will reprogram the Data Communication Module at NO CHARGE to the vehicle owner.

Campaign Date
September 12, 2019

Campaign Expiration Date
December 01, 2022

The following users liked this post:
Im2bz2p345 (09-25-19)
Old 09-23-19, 12:25 PM
  #2  
NJLEXES
Intermediate
 
NJLEXES's Avatar
 
Join Date: May 2004
Location: New Jersey
Posts: 369
Received 42 Likes on 36 Posts
Default

Yup, my 2017 too. Sounds like this is gonna be for ALOT of cars !!
Old 09-23-19, 01:02 PM
  #3  
AJLex19
Lead Lap
 
AJLex19's Avatar
 
Join Date: Mar 2014
Location: NY
Posts: 3,643
Received 1,152 Likes on 850 Posts
Default

Was it an email that was sent out ?
Old 09-23-19, 01:07 PM
  #4  
jkeller
Advanced
Thread Starter
 
jkeller's Avatar
 
Join Date: Jan 2012
Location: texas
Posts: 734
Received 74 Likes on 60 Posts
Default

^^^^^
No, it showed up on the Lexus drivers app.
The following users liked this post:
AJLex19 (09-23-19)
Old 09-24-19, 07:30 AM
  #5  
NJLEXES
Intermediate
 
NJLEXES's Avatar
 
Join Date: May 2004
Location: New Jersey
Posts: 369
Received 42 Likes on 36 Posts
Default

My notification showed up in the mail directly from Lexus.
The following users liked this post:
NickMayer (09-25-19)
Old 09-25-19, 10:31 AM
  #6  
NickMayer
Advanced
 
NickMayer's Avatar
 
Join Date: Apr 2019
Location: KY
Posts: 697
Received 163 Likes on 125 Posts
Default

Not showing up for my '15 on recall checker, or drivers site...
Old 09-25-19, 10:38 AM
  #7  
AJLex19
Lead Lap
 
AJLex19's Avatar
 
Join Date: Mar 2014
Location: NY
Posts: 3,643
Received 1,152 Likes on 850 Posts
Default

Originally Posted by NickMayer
Not showing up for my '15 on recall checker, or drivers site...
Same here - its not showing up for my '13 on either https://www.toyota.com/recall or the https://drivers.lexus.com/lexusdrivers/ website. Maybe it will take some time before it does...
The following users liked this post:
NickMayer (09-27-19)
Old 09-25-19, 01:21 PM
  #8  
charley95
Pole Position
 
charley95's Avatar
 
Join Date: Dec 2014
Location: il.
Posts: 2,330
Received 542 Likes on 395 Posts
Default

No notice on my 18 yet.
The following users liked this post:
NickMayer (09-27-19)
Old 09-26-19, 10:20 AM
  #9  
signdetres
Racer
 
signdetres's Avatar
 
Join Date: Nov 2017
Location: Midwest
Posts: 1,900
Received 886 Likes on 508 Posts
Default

Anyone get a notice for "SERVICE CAMPAIGN KLA" for "Engine ECU Software Update?"

I just got a text from my dealer about setting up an appointment for this & not the SOS connect one.
Old 09-27-19, 01:22 PM
  #10  
4wilds
Driver School Candidate
 
4wilds's Avatar
 
Join Date: Jun 2008
Location: Texas
Posts: 21
Received 15 Likes on 4 Posts
Default

I have not received the SOS notification or the ECU notification.
Old 09-28-19, 12:50 AM
  #11  
nitrotang
Lead Lap
iTrader: (2)
 
nitrotang's Avatar
 
Join Date: Aug 2009
Location: CA
Posts: 545
Received 14 Likes on 9 Posts
Default

Can you guys who've received these notifications post screenshots of them? Thanks in advance!
Old 09-29-19, 09:01 AM
  #12  
baconRx
Instructor
 
baconRx's Avatar
 
Join Date: Jul 2017
Location: NC
Posts: 774
Received 107 Likes on 83 Posts
Default

Originally Posted by signdetres
Anyone get a notice for "SERVICE CAMPAIGN KLA" for "Engine ECU Software Update?"

I just got a text from my dealer about setting up an appointment for this & not the SOS connect one.
A different ECU update from the one a couple of months ago? driver site doesn't list anything for me.
Old 09-29-19, 11:20 AM
  #13  
signdetres
Racer
 
signdetres's Avatar
 
Join Date: Nov 2017
Location: Midwest
Posts: 1,900
Received 886 Likes on 508 Posts
Default

Originally Posted by baconRx
A different ECU update from the one a couple of months ago? driver site doesn't list anything for me.
Here's what I see on mine:


Old 09-29-19, 11:48 AM
  #14  
baconRx
Instructor
 
baconRx's Avatar
 
Join Date: Jul 2017
Location: NC
Posts: 774
Received 107 Likes on 83 Posts
Default

Originally Posted by signdetres
Here's what I see on mine:

I got that done a while back. looks like they took a while to contact you cause that was started in march
Old 09-29-19, 12:13 PM
  #15  
charley95
Pole Position
 
charley95's Avatar
 
Join Date: Dec 2014
Location: il.
Posts: 2,330
Received 542 Likes on 395 Posts
Default

Same here, I got mine taken care of in the spring. Wonder why this notice is late getting to other owners?!


Quick Reply: service campaign KLG



All times are GMT -7. The time now is 05:58 PM.