Infotainment Broken after battery replacement
#31
The entire multimedia system, navigation, navigation hard drive is all in the radio/climate control unit.
If the dealer says you need to replace it and they will not cover the cost, buying a used one on eBay is a much cheaper alternative. I suggested to buy it, swap it out and see if everything works again.
If the dealer says you need to replace it and they will not cover the cost, buying a used one on eBay is a much cheaper alternative. I suggested to buy it, swap it out and see if everything works again.
No one has speculated what triggered the Infotainment system to fail 'supposedly' from replacing the car's battery. Was it just time for the system to konk-out (that's a highly technical term)? I rather doubt it. Was the car's ignition turned On when the battery was disconnected, or turned On when the battery first energized the system? Were the battery terminals somehow mistakenly put on the wrong terminals, even if for a brief nanosecond? Was anyone inside the car peddling around when the battery was replaced and the system energized? It's highly doubtful we will ever know exactly what caused the failure, but it sure would be interesting to know...
#32
Lexus Test Driver
iTrader: (1)
Did you ever have luck with your SSD venture? If so I may look into that. I figure the dealer couldn't do something as simple as simply reformatting the drive with the software from factory....that'd be TOO easy >_>.
I wish I knew.....and I feel bad now. If I knew this crap would happen, I would've gone personally and swap the battery myself......I was busy at home, and gave her my 'gift card' and told her to use it there and they'd install it free.......so much for the free install. Never letting them touch another one of my or my family's cars again......
I wish I knew.....and I feel bad now. If I knew this crap would happen, I would've gone personally and swap the battery myself......I was busy at home, and gave her my 'gift card' and told her to use it there and they'd install it free.......so much for the free install. Never letting them touch another one of my or my family's cars again......
The SSD drive never worked even a mirror copy of the original drive didn't work. The drive is locked somehow only way to copy it was with the car on. There was also another member who gave it a shot, but we were not successful. We powered/unlocked the drive with the car on and connected the data cable to a PC. Then ran software to copy it or clone it. The car never loaded or accepted the copied drive.
Last edited by peasodos; 11-03-19 at 08:07 PM.
#33
I retrofitted a 2015 GS multimedia system into my 2013 GS. Its an SD card based nav system, no more platter Hard drive.
The SSD drive never worked even a mirror copy of the original drive didn't work. The drive is locked somehow only way to copy it was with the car on. There was also another member who gave it a shot, but we were not successful. We powered/unlocked the drive with the car on and connected the data cable to a PC. Then ran software to copy it or clone it. The car never loaded or accepted the copied drive.
The SSD drive never worked even a mirror copy of the original drive didn't work. The drive is locked somehow only way to copy it was with the car on. There was also another member who gave it a shot, but we were not successful. We powered/unlocked the drive with the car on and connected the data cable to a PC. Then ran software to copy it or clone it. The car never loaded or accepted the copied drive.
-Mike
#34
Lexus Test Driver
iTrader: (1)
You lift up this center portion boxed in red. That's were you insert the sd card to update the maps, but there is also an sd card inside the head unit everything copies too, however the map sd card must still remain inserted into the front slot(i think)
Updating the maps is easy you buy the new sd card from the dealer, remove the old one, insert the new one, turn on the car, and it loads the new maps.
Updating the maps is easy you buy the new sd card from the dealer, remove the old one, insert the new one, turn on the car, and it loads the new maps.
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LexNYC83 (01-19-20)
#35
You lift up this center portion boxed in red. That's were you insert the sd card to update the maps, but there is also an sd card inside the head unit everything copies too, however the map sd card must still remain inserted into the front slot(i think)
Updating the maps is easy you buy the new sd card from the dealer, remove the old one, insert the new one, turn on the car, and it loads the new maps.
Updating the maps is easy you buy the new sd card from the dealer, remove the old one, insert the new one, turn on the car, and it loads the new maps.
#36
Racer
You do need to match the model year. 2013-2014 have different plugs than 2015.
Here's my radio thread w more info.
#37
See, I was gonna think about using the 15+ model to avoid a faulty hdd issue again. I'm guessing they never made an adapter for those two connections to make a 15 work in a 13/14. So I'll have to look for a 14 unit. Shame about the ssd issue though.
#38
Lexus Test Driver
iTrader: (1)
I used aftermarket adapters to connect the antenna plugs. Also I haven't gotten the backup camera to work after the mod because the trigger for the backup camera is very different.
to retrofit 2016+ requires the 2016+ 12.3" display screen, 2016+ navigation controls on the center console, and 2016+ head unit, all very expensive. Not to mention similar adapters and wires I used for the 2015 unit.
There are 12+ year Lexus on the road with hard drive based nav systems and no failures. Your whole situation is weird, they defiantly did something wrong swapping out the battery.
Last edited by peasodos; 11-04-19 at 08:08 AM.
#39
I had to harvest wires from another lexus harness, mainly the wire that outputs the video from the head unit that connects to the input on the back of the 12.3" display.
I used aftermarket adapters to connect the antenna plugs. Also I haven't gotten the backup camera to work after the mod because the trigger for the backup camera is very different.
to retrofit 2016+ requires the 2016+ 12.3" display screen, 2016+ navigation controls on the center console, and 2016+ head unit, all very expensive. Not to mention similar adapters and wires I used for the 2015 unit.
There are 12+ year Lexus on the road with hard drive based nav systems and no failures. Your whole situation is weird, they defiantly did something wrong swapping out the battery.
I used aftermarket adapters to connect the antenna plugs. Also I haven't gotten the backup camera to work after the mod because the trigger for the backup camera is very different.
to retrofit 2016+ requires the 2016+ 12.3" display screen, 2016+ navigation controls on the center console, and 2016+ head unit, all very expensive. Not to mention similar adapters and wires I used for the 2015 unit.
There are 12+ year Lexus on the road with hard drive based nav systems and no failures. Your whole situation is weird, they defiantly did something wrong swapping out the battery.
Sending a PM though!
#40
OK, so I'm replacing my battery tomorrow. So do I have to maintain power during the battery swap or not? I guess it couldn't hurt to wire a battery charger in to supply power.
#41
Lexus Test Driver
iTrader: (1)
Disconnect the negative first, then positive. Remove the battery. Install the new one, reconnect positive, then negative.
Maybe as a precaution once you remove the battery, just let the car sit for 5 minutes.
I changed my battery recently and no issues if done correctly.
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#42
No and that's not a safe thing to do.
Disconnect the negative first, then positive. Remove the battery. Install the new one, reconnect positive, then negative.
Maybe as a precaution once you remove the battery, just let the car sit for 5 minutes.
I changed my battery recently and no issues if done correctly.
Disconnect the negative first, then positive. Remove the battery. Install the new one, reconnect positive, then negative.
Maybe as a precaution once you remove the battery, just let the car sit for 5 minutes.
I changed my battery recently and no issues if done correctly.
#43
Lexus Test Driver
Just clamp your battery charger to the car's cable terminals, which will maintain voltage to the car's electrical system. (Just make sure the charger's positive cable goes to the car's positive battery terminal and negative goes to negative.) The battery charger will be temporarily wired (hooked up) in parallel, which is what you want - just like when charging your battery.
If you don't have a battery charger you can accomplish the same thing using jumper cables to use your current [old] battery as the electrical source to maintain power on the car's system as you disconnect the old battery and replace it with the new battery.
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praetor (11-04-19)
#44
Driver School Candidate
Depending on the results of the Lexus service it might be worth just removing the screen, removing plugs, waiting, and plugging back in. I have a GROM Vline 2 in my GS and on more than one occasion I've been black screened the same you describe Lexus logo comes up on boot, side screen shows info (but I can't select anything) and then shifts to black. Reseating the connections of the back of the screen helped me. It's just a few bolts and clips to remove the screen.
#45
I had a similar thing happen to my RCF when my mechanic replaced my battery. The screen started right up after he ran a diagnostic with his scan tool.