Infotainment Broken after battery replacement
#91
I replaced the original battery in my 14 RX this summer with a Toyota battery. I can't remember what my Lexus dealer quoted but it was considerably more than the Toyota. Dimensions were the same and I didn't have any fitment issues whatsoever. I do know that my Lexus dealer sells the oil filter for $14 and the Toyota dealer gets $6 for the same filter.
#93
I replaced the original battery in my 14 RX this summer with a Toyota battery. I can't remember what my Lexus dealer quoted but it was considerably more than the Toyota. Dimensions were the same and I didn't have any fitment issues whatsoever. I do know that my Lexus dealer sells the oil filter for $14 and the Toyota dealer gets $6 for the same filter.
#94
The replacement offered by Lexus is a very good 84-month battery, priced fairly and it is the correct physical size that requires no modifications like is required with some replacement batteries I've heard about. And, as I believe you are alluding to, if Lexus causes something like the Infotainment system to go blank or the automatic emergency brake to lock-up or an instrument cluster light to come on, it will be fixed at no-charge.
#95
What kind of freak’n illegal ripoff is this? I live 200 miles from the closest Lexus dealer & if my battery dies, I’m screwed! I want to know how this stupid system is bypassed. I should be able to buy whatever battery fits my car & install it myself or have it installed by whomever I choose!
#97
Thread Starter
Joined: Dec 2005
Posts: 8,754
Likes: 11
From: Jax, FL
OK Guys, SO update:
It was at the dealer for quite a while. They tested it all out, same thing with them (one of the sales guys said the same thing happened in his GS, and it worked after that reset). They tried ordering a 3rd party hdd (no idea through whom though). Sure enough, that didn't work, so their next path was to replace the entire unit. Fortunately though, one of the techs there had a GS they were working on and swapped a known working system into my mothers car. It worked just fine. So we know the entire unit needs to be replaced. I'm scouring ebay right now and found a good one. Its a 2014 one tough. Before biting the bullet I just wanna make sure 100% that it will work plug and play. The price difference for the 14 vs the 13 is about $100. Lemme know
It was at the dealer for quite a while. They tested it all out, same thing with them (one of the sales guys said the same thing happened in his GS, and it worked after that reset). They tried ordering a 3rd party hdd (no idea through whom though). Sure enough, that didn't work, so their next path was to replace the entire unit. Fortunately though, one of the techs there had a GS they were working on and swapped a known working system into my mothers car. It worked just fine. So we know the entire unit needs to be replaced. I'm scouring ebay right now and found a good one. Its a 2014 one tough. Before biting the bullet I just wanna make sure 100% that it will work plug and play. The price difference for the 14 vs the 13 is about $100. Lemme know
#98
OK Guys, SO update:
It was at the dealer for quite a while. They tested it all out, same thing with them (one of the sales guys said the same thing happened in his GS, and it worked after that reset). They tried ordering a 3rd party hdd (no idea through whom though). Sure enough, that didn't work, so their next path was to replace the entire unit. Fortunately though, one of the techs there had a GS they were working on and swapped a known working system into my mothers car. It worked just fine. So we know the entire unit needs to be replaced. I'm scouring ebay right now and found a good one. Its a 2014 one tough. Before biting the bullet I just wanna make sure 100% that it will work plug and play. The price difference for the 14 vs the 13 is about $100. Lemme know
It was at the dealer for quite a while. They tested it all out, same thing with them (one of the sales guys said the same thing happened in his GS, and it worked after that reset). They tried ordering a 3rd party hdd (no idea through whom though). Sure enough, that didn't work, so their next path was to replace the entire unit. Fortunately though, one of the techs there had a GS they were working on and swapped a known working system into my mothers car. It worked just fine. So we know the entire unit needs to be replaced. I'm scouring ebay right now and found a good one. Its a 2014 one tough. Before biting the bullet I just wanna make sure 100% that it will work plug and play. The price difference for the 14 vs the 13 is about $100. Lemme know
#99
Thread Starter
Joined: Dec 2005
Posts: 8,754
Likes: 11
From: Jax, FL
And they all came with GPS right? My pops mentioned the guy at the dealership mentioned to make sure it is a GPS model? I don't see anything on the faceplate that is supposed to differentiate that?
#100
The GPS antenna plugs into the back of the radio, there is a little splitter box attached to the bottom side of the radio, if the new one doesn't have it you just transfer your old one to it. Thats GPS antenna is already inside your car, not part of the radio. There is only mark levinson and not-mark levinson, but apparently it's just the logo on the front, units are exactly the same.
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Jewcano (11-27-19)
#102
No I'm talking about this circled in red. It bolts to the bottom of the radio. You just take the existing one from your radio and put it on the replacement. It's technically not part of the radio, thats why most of the listings take it off and sell it seperatly.
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Jewcano (11-27-19)
#103
OK Guys, SO update:
It was at the dealer for quite a while. They tested it all out, same thing with them (one of the sales guys said the same thing happened in his GS, and it worked after that reset). They tried ordering a 3rd party hdd (no idea through whom though). Sure enough, that didn't work, so their next path was to replace the entire unit. Fortunately though, one of the techs there had a GS they were working on and swapped a known working system into my mothers car. It worked just fine. So we know the entire unit needs to be replaced. I'm scouring ebay right now and found a good one. Its a 2014 one tough. Before biting the bullet I just wanna make sure 100% that it will work plug and play. The price difference for the 14 vs the 13 is about $100. Lemme know
It was at the dealer for quite a while. They tested it all out, same thing with them (one of the sales guys said the same thing happened in his GS, and it worked after that reset). They tried ordering a 3rd party hdd (no idea through whom though). Sure enough, that didn't work, so their next path was to replace the entire unit. Fortunately though, one of the techs there had a GS they were working on and swapped a known working system into my mothers car. It worked just fine. So we know the entire unit needs to be replaced. I'm scouring ebay right now and found a good one. Its a 2014 one tough. Before biting the bullet I just wanna make sure 100% that it will work plug and play. The price difference for the 14 vs the 13 is about $100. Lemme know
Jewcano - Could the technician or sales guy explain what caused it to happen? Did the sales guy that had the same problem as you replace his battery like you did?
#104
Jewcano - Could the technician or sales guy explain what caused it to happen? Did the sales guy that had the same problem as you replace his battery like you did?
#105
It doesn"t sound like they know exactly how or why it happened and the only fix is to replace the entire radio with a new/used working one. This is crazy. Sounds like something Lexus should figure out asap. Its sounds to me like maybe the hard drive for the navigation is getting damaged with a battery replacement.
Toyota/Lexus might need to get NASA involved like they did for the 'sudden acceleration' that was found to be caused by the drivers or their loose or aftermarket floor mat jamming the accelerator pedal. That little matter shed many billions of dollars off Toyota's market cap, and billions from shareholders and stakeholders. What really pissed me off was how Congress accused Toyota of wrongdoing but after NASA proved that it was not caused by Toyota no one publicly apologized to Toyota Motor Corp. And, rather than continuing to fight in court Toyota went ahead and settled the suits against them as if they were at fault.
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gadgetman1 (11-29-19)