GS - 4th Gen (2013-2020) Discussion about the 2013 and up GS models

Email about Lexus Enform Services | 3G Wireless Services Update

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Old 09-11-20, 05:37 PM
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Mewannalex
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Default Email about Lexus Enform Services | 3G Wireless Services Update

Who else got the email: Lexus Enform Services | 3G Wireless Services Update?

I drive a 2017 that it’s going to be affected by this. What a buzz kill, I really going to miss the features, so I guess the solution would be going aftermarket? Would you be able to lock and unlock with an aftermarket remote start and all that?
Old 09-11-20, 06:33 PM
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CAKETOWN
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I dont have enform services, but i got a drone brand starter in my car which i have to pay monthly(3usd) for.. but for the convenience and almost unlimited range it's worth it to me, it works really good. Started my car from 16kms away in the winter.
Old 09-11-20, 07:27 PM
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MBradshaw
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I got the email also. It's a bummer, but it is what it is - technology evolves. I only wish Lexus would have offered an upgrade from 3G so the service could be maintained for those who wished to do so.
Old 09-11-20, 09:48 PM
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teezee1000
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I received that email as well, It seems the drop dead date is oct 2022. I have a 2015 and I do pay for the service. Im not sure what i'm going to do.
Old 09-12-20, 05:40 AM
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Mewannalex
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Originally Posted by teezee1000
I received that email as well, It seems the drop dead date is oct 2022. I have a 2015 and I do pay for the service. Im not sure what i'm going to do.
Me neither, what a buzzkill, I hope Lexux come up with an alternative other than aftermarket.
Old 09-12-20, 10:14 AM
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eddie420
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Same issue over at the RX forums located at this link: https://www.clublexus.com/forums/rx-...es-update.html
Old 09-12-20, 01:50 PM
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jkeller
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Unfortunately Lexus doesn't update the existing tech in your car. Their plan is for you to buy a new Lexus.
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Old 09-12-20, 06:22 PM
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Gr8
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Wonder if Lexus will let us keep the remote starter through the FOB since thats not dependent on 3G wireless or even that will be disabled. 🤨
Old 09-12-20, 07:37 PM
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teezee1000
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Originally Posted by Gr8
Wonder if Lexus will let us keep the remote starter through the FOB since thats not dependent on 3G wireless or even that will be disabled. 🤨
that function is so weak, It only works when the fob is line sight/distance of the vehicle. It might be tied to the telemetry service because when you shut that service off, that fob function cease to work as well.
Old 09-12-20, 09:09 PM
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Gr8
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Originally Posted by teezee1000
that function is so weak, It only works when the fob is line sight/distance of the vehicle. It might be tied to the telemetry service because when you shut that service off, that fob function cease to work as well.
Oh absolutely. The range is not that great as compared to some of the new systems. One of my friend's 2016 GMC Denali truck at the very least 100 feet range. But, I will still take the FOB one if I can because my room is right above my garage, so I can hit the remote start from my room and avoid sitting in a cold car in winter.

I dont know if the FOB remote start is also GSM dependent or thats just a feature that Lexus turns off once your subscription runs out. I remember after my subscription ran out, I was able to remote start my car with my FOB for about a week or so. The Remote App wont let me do anything at all, but the FOB was working for a little while, which makes me think that the two systems might be independent of each other. I guess we will find out in about two years.
Old 09-13-20, 06:50 AM
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I have after market auto start on FOB. My concern is losing the convenience of finding a destination on my phone and sending directly to car.
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Old 09-13-20, 11:41 AM
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I got the email. I don’t use enform but that sucks about remote start function.
Old 09-14-20, 05:39 PM
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I received the email as well, even though I do not have a subscription.

I'm curious - did/does the 2020 GS 350 still use 3G or were things changed to 4G at some point? To me that would be inappropriate to have a new model car have a feature like that go out of service so quickly.

I agree that technology changes - I'm in the tech industry and things are always moving but 4G came out on the iPhone in 2012 so 4G could have easily been built into at least the 2016 refresh were it used 3G but had both radios as an option to make it one more generation - the newer cars could drop down to the 3G to match existing but then once 3G went away move over to 4G. In 2012 Verizon even mentioned shutting down their 3G in 2016 (which they later postponed until 2019) It's not like the information wasn't out there for Lexus to plan. I can see them using the older gen signal - they can probably get a better deal on what they pay the carriers and it's not like they really needed the latest and greatest for the service.
Old 09-15-20, 06:52 AM
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Nalod
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Originally Posted by LexusGSboy
I received the email as well, even though I do not have a subscription.

I'm curious - did/does the 2020 GS 350 still use 3G or were things changed to 4G at some point? To me that would be inappropriate to have a new model car have a feature like that go out of service so quickly.

I agree that technology changes - I'm in the tech industry and things are always moving but 4G came out on the iPhone in 2012 so 4G could have easily been built into at least the 2016 refresh were it used 3G but had both radios as an option to make it one more generation - the newer cars could drop down to the 3G to match existing but then once 3G went away move over to 4G. In 2012 Verizon even mentioned shutting down their 3G in 2016 (which they later postponed until 2019) It's not like the information wasn't out there for Lexus to plan. I can see them using the older gen signal - they can probably get a better deal on what they pay the carriers and it's not like they really needed the latest and greatest for the service.
Good question! Did not get an Email and would hate to lose Enform service. I like integrating map destinations. Do wish they would add more apps like Tidal for music service.
Please pass what years will be excluded and if the 2020 is amung them. Thank you!!!
Old 09-15-20, 06:55 AM
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teezee1000
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I believe they stop using the 3G radios in the 2018 models. So someone with a 2017 model wont have access to the service after 5 yrs of ownership...


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