Dashboard Cracking
#1
Driver
Thread Starter
Dashboard Cracking
Received a Customer Support Program Letter in the mail last week and was wondering if anyone has received and/or had this problem.
Last edited by dwayne4lex; 11-10-18 at 01:18 PM. Reason: Attachment
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na350gs (08-16-20)
#2
Lexus Test Driver
I haven't heard of any such complaints from GS 350 model owners. I'm guessing this 'program' might cover all or a number of different Lexus models, but the problem is not with them all.
#3
#5
Lexus Fanatic
#7
Lexus Fanatic
I'll be interested to see if I get a letter for my LS...
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#9
Lexus Test Driver
iTrader: (1)
I park my car outside 85k+ miles, never had an issuie. I also cut my dash for the HUD retrofit. The synthetic leather/padding is basically cemented/perminantly bonded to a strong composite layer. The top panel is also held down with a lot of screws. Then underneathe that is a plastic panel.
#10
Lexus Champion
Interesting. I haven’t heard of this issue popping up on the current GS. No issues on mine so far.
#12
Advanced
Got this letter as well. No issues with the dash on my 2013. I did park it outside for about a year and a half, but now it's always garaged. Humid climate here, but usually doesn't get super hot. Not sure what the previous owner did, they had the car for about 2.5-3 years.
#13
Lead Lap
Just received this letter - haven't noticed any issues with my dashboard as i'm parked outside all year round...but according to the letter its covered until 2022 which is nice to know.
#14
Racer
Got this letter for our 2018 but not our 2015.
#15
Lexus Test Driver
iTrader: (1)
I cut the hole in my dash for the HUD retrofit. Unless they are talking about the synthetic leather cracking, I don't see how the dash itself can crack. Two layers, both thick material, ones a composite, and lots of screws hold things together. Or they know of production flaw for certain years, that may cause a premature failure.