man8959

my driver seat is making squeaky noise only when its cold outside and when u push your back against it, i want to take the back of the seat and see what making the noise in there but cant pop it out. does anyone know how? look like there is a panel on the back of the seat but i cant find a way to take it off. thanks

Craig B

You can always take it to an auto upholstery shop and let them look at it. I did this with my QX4 when it had a noise in the passenger seat.

Craig

CdeFabio

Take it to the dealer and have them fix it. Mine had this all the time when I bought it new and the dealer fixed it. I believe there is a TSIB out for it as well. They knew about it when I brought it in or at least acted like they did.

cssnms

There is a TSIB for this...

TSIB NV001-06 2004-2007 ALL LEXUS MODELS; FRONT SEAT SQUEAK NOISE

Lou19

This is a great site:

http://www.lexustsb.com/categories/Lexus+GX470/

Your issue:

http://www.lexustsb.com/questions/17...T+SQUEAK+NOISE

It is interesting to just peruse through all of them.

Lou
OIF Vet

man8959

yea would be nice if i can bring in the dealer but my warranty will be out in 2 days. i live 2 hours away from the dealer and with work and stuff its hard to make a trip there. and the problem only there when its cold outside for it to make the noise. thanks for all the replies

cssnms

Call your SA in advance of the warranty running out explain your predicament and that you belive it to be related to the TSIB. I am sure he/she will give you some time to get to the dealership and still cover it - it's minor enough.

The G Man

you need to log the problem in b 4 your warranty runs out.

man8959

ok i finally got a chance and brought it in and the guy told me that noise and rattle only cover for the first 12montsh or 12k miles. and even show me that in the book. i didnt argue with him bc i brought it in 3 days after the warranty went out. but i did called in and got an appointment about the problem b4 the warranty expire. it was my fault to bring it in late but what made me upset is that lexus only cover rattle and noise for 12mon 12k miles?

CdeFabio

Not that I know of - I have had mine in for rattles many times while the original warranty was active. No problems at all. Try a different dealer.

cssnms

That's to bad, sorry to hear that. Sounds like an SA that does not know the meaning of customer service and clearly looking for a loop hole to avoid having to make a warranty repair. There is a TSIB out for the problem which as long as you are under your basic warranty Lexus should address the problem and clearly considering you called in prior to the warranty running out he/she should have stepped to the plate. I would deal with another SA in the future or go to another dealer, but before giving up entirely I would ask to speak to the Service Manager.

Capirato

Warranty.....

~ Cap

man8959

wow i wish i had that copy whenever i was there but i will never go back to that dealer again. now my warranty is out and i dont want to fight with them about that anymore. i wish that an easy fix that i can do it myself. i already try to open the back cover but cant see any screws or button to pop out but thanks for all the help

Capirato

I wouldn't give up that easily. Call Lexus Customer Service and tell them your story

(800) 255-3987

~ Cap

The G Man

As long as you file the complain with the dealer before your warranty is out, you should be cover.