OEM Hitch / Tow Package
#286
Pit Crew
I am also waiting for the OEM hitch to be available. Current hitch is only good up to 2020 model year. Something changed in 2021 onwards that the same hitch is not compatible.
Last edited by sfuad; 01-21-22 at 11:29 PM.
#288
Lexus isn’t saying what the problem is.
#289
Driver School Candidate
Join Date: Feb 2022
Location: virginia
Posts: 1
Likes: 0
Received 0 Likes
on
0 Posts
Hitch rubbing
Called dealer parts department today, he said they have one of the class IV hitches in stock. Though he said it has a work around order on it, and they would need to install it for me. It appears the fit isn’t as perfect as it once was and one of the plates rubs the bumper pretty badly, so they have discontinued the hitch kit until the manufacturer can build a redesigned version. He said it definitely effects the 2019 and newer body styles.
#290
Really?! I thought neither the body nor the frame has changed?
#291
I don’t think that’s the case as the parts department isn’t given a reason. Parts departments lie in my experience.
Even Lexus corporate won’t give a reason as the rep I spoke with didn’t know the reason and couldn’t find out even with research.
2019+ also makes no sense since the facelift didn’t happen until 2020.
#292
You know the more trips I make with my trailer loaded with wood and steel from my parents farm the more agitated I get with Lexus and the hitch situation.
I know the Class III hitch is fine for what I'm hauling but I wanted the Class IV hitch that bolted to the frame rails...it's a large part of why I went GX over 4Runner.
The fact that it's been over 4 months and they won't give a reason for why it's being held up is even more frustrating.
I've asked Curt if they'll make a Class IV hitch for it so we'll see what they say. If they say they'll make one I'll wait for it regardless of whether or not Lexus puts theirs back up for sale as they've just pissed me off.
A $350 part is leaving such a bad taste in my mouth with them that I'm pretty sure this will be my first and last Lexus product. If they'd simply state WHY it's not for sale right now I'd be more patient (and even understanding if there was a good reason), however, leaving everyone in the dark for over 4 months now is just stupid.
I know the Class III hitch is fine for what I'm hauling but I wanted the Class IV hitch that bolted to the frame rails...it's a large part of why I went GX over 4Runner.
The fact that it's been over 4 months and they won't give a reason for why it's being held up is even more frustrating.
I've asked Curt if they'll make a Class IV hitch for it so we'll see what they say. If they say they'll make one I'll wait for it regardless of whether or not Lexus puts theirs back up for sale as they've just pissed me off.
A $350 part is leaving such a bad taste in my mouth with them that I'm pretty sure this will be my first and last Lexus product. If they'd simply state WHY it's not for sale right now I'd be more patient (and even understanding if there was a good reason), however, leaving everyone in the dark for over 4 months now is just stupid.
The following 2 users liked this post by jlficken:
ballistice (02-17-22),
GX4602011 (02-21-22)
#293
Lexus just called me and after consulting with the product team (or something like that) she was told that the old part number was discontinued and that there's a new part number. When I asked for it I was told I had to go through the dealership. I called the dealership and was told there's no new part number available yet.
I'm >< close to just giving up and keeping the Curt as it's installed, works fine, and I'm sick and tired of having to keep asking Lexus about a stupid hitch that was supposed to have been on my vehicle to begin with.
I'm >< close to just giving up and keeping the Curt as it's installed, works fine, and I'm sick and tired of having to keep asking Lexus about a stupid hitch that was supposed to have been on my vehicle to begin with.
The following users liked this post:
ASE (02-22-22)
#294
Pit Crew
iTrader: (1)
Lexus just called me and after consulting with the product team (or something like that) she was told that the old part number was discontinued and that there's a new part number. When I asked for it I was told I had to go through the dealership. I called the dealership and was told there's no new part number available yet.
I'm >< close to just giving up and keeping the Curt as it's installed, works fine, and I'm sick and tired of having to keep asking Lexus about a stupid hitch that was supposed to have been on my vehicle to begin with.
I'm >< close to just giving up and keeping the Curt as it's installed, works fine, and I'm sick and tired of having to keep asking Lexus about a stupid hitch that was supposed to have been on my vehicle to begin with.
The following users liked this post:
ASE (02-22-22)
#295
so what legal recourse do we have here? the way I see it, lexus advertised a tow hitch with 6500 lb capacity, but without any information on when a new part is coming, it seems like false advertising to me?
on a side note, I traded in a 20' with the factory tow hitch to buy a 22 without it, I've been waiting since December.
on a side note, I traded in a 20' with the factory tow hitch to buy a 22 without it, I've been waiting since December.
#296
Driver School Candidate
i just got an allocation and asked my dealer to install a tow hitch. told them that i heard the hitch had a problem. he said no issue with trailer hitch. told me $1,195 + tax installed. seems a little pricy for a towing hitch.
anyone willing to share what they recently paid for this? thanks.
anyone willing to share what they recently paid for this? thanks.
#297
i just got an allocation and asked my dealer to install a tow hitch. told them that i heard the hitch had a problem. he said no issue with trailer hitch. told me $1,195 + tax installed. seems a little pricy for a towing hitch.
anyone willing to share what they recently paid for this? thanks.
anyone willing to share what they recently paid for this? thanks.
He's full of crap and won't be able to get a hitch unless it's taken off of another vehicle. $1195 installed is highway robbery as well. The hitch installed at the port is a $685 option. If you buy it yourself you can get it for ~$300 shipped (when it was available) from Lexus of Wichita ( https://parts.lexusofwichita.com/p/6...t22860140.html )
I hate dealerships (specifically salespeople) that lie and then try to bend you over for the product.
ETA: From the page linked above (WE ARE CURRENTLY PLACING THIS ITEM ON HOLD FOR RETAIL SALE. IT WILL BE AVAAILBLE FOR PURCHASE IN THE NEAR FUTURE). Given that it's been this way for almost 6 months now though I wouldn't hold my breath on it becoming available anytime "in the near future".
#298
Driver School Candidate
jlficken, thank for a quick response.
i guess i will wait. i can live without the hitch for a while and use the other truck until this gets resolved.
i guess the dealer was trying to find ways to squeeze some profit out of me since it was the only dealer around me willing to sell me the truck at MSRP. oh well.
i guess i will wait. i can live without the hitch for a while and use the other truck until this gets resolved.
i guess the dealer was trying to find ways to squeeze some profit out of me since it was the only dealer around me willing to sell me the truck at MSRP. oh well.
The following users liked this post:
jlficken (03-07-22)
#299
So i needed a hitch on my '22 premium sport design for bike racks to Florida. I took it off my 2010 base and the hitch itself bolted right up. the problem came when i went to bolt on the wiring harness bracket. the top hole went fine but the bottom hole was a half hole off and the outlet was hitting the rear facia. Even if it wasn't a sport design it would still be hitting the bumper. a couple minutes with a dremel elongating the bolt holes and both bolts would be in. I didn't modify it as I will put it back on the '10 when I can buy a new Lexus bumper. (it is a bit rusty after 12 years). The Curt would not look good with the sport design as there is a rather large plastic cutout that comes off to facilitate the hitch. Yes, I know I need to wash the '10
#300
This is seriously highway robbery. I bought mine from Bell Lexus of Scottsdale, and had them ship it to Houston for $289 all in (or something close to that as I bought mine last year on sale). (https://www.belllexusnorthscottsdale.com) I took a friday afternoon off and with your run-of-the-mill DIYer garage tools (I have an impact wrench but not necessary), a floor jack, and a couple beers, I was able to install mine solo. Sure it wasn't as fast, but following a few youtube videos, and reading the instructions, its a relatively smooth install. This was on a 2018.
The following users liked this post:
Hehena (03-09-22)