It was and very centered & low

 

Another thread on this topic: https://www.clublexus.com/forums/gx-...ing-loose.html

 

I had the same issue, wasn’t aware it was “a thing”. I had the front bumper replaced about 2 years ago while it was in the shop getting the rear bumper fixed from someone hitting me in a parking lot. New bumper is still going strong so far

 

Thanks BCritter!
I was up in S. Georgia this weekend and saw 3 more. Unfortunately I could not get any photos due to the rain.
If anyone else can post their photos I would appreciate it.

 

Thank you for contacting Lexus.

Below is a summary of your most recent email message received and our response.

We appreciate the continued opportunity to be of service to you.

Subject

Response By Email (Tiffany) (10/22/2019 02:07 PM)
Dear Mr. OK,

Thank you for contacting Lexus. We do understand that this concern is important to you and that you have contacted Lexus previously about it.

We have looked at our records again, and we can confirm that your concerns were reviewed appropriately with a Lexus representative and you were provided with the position of Lexus on 10/17/2019.

Understanding your personal experiences with your 2013 GX 460 is important to Lexus, and your additional feedback has been documented at National Headquarters.

Your email has been added to your original concern at our National Headquarters.

Sincerely,

Tiffany
Lexus Guest Experience Center


Customer By CSS Email (Chris OK) (10/21/2019 09:46 AM)
Here are 2 more vehicles with the same issue. See attached.

 

They told me to take it to a body shop and have them fix it. I tried to explain that a body shop would not be able to fix it as there is a design flaw.

 

ChrisOK -

They told you to take it to a body shop and have them fix it.....does that mean they will cover the repair?

 

No, they said they would reimburse me later if they ever decided to put out a campaign for the problem.

 

heres my add to the pic pile. only have it on the passenger side. '12

 

Thanks John00 here is the e-mail address to register any complaints: lexus_support@mailva.custhelp.com

 

Mine are on the passenger side as well. sorry, I haven't gotten home until after dark every night this week but wanted to get something posted.

 

Thanks for submitting the pictures.

 

Seeing if anyone else has any photos of the front bumper/fender gap?

 

LIke this?

 

That is the one, is that on the driver side? Most people seem to only have the problem on the passenger side.