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I forget the details on this but a center impact could have been absorbed with the flex of the bumper causing no strain to the poor clips on the side of the bumper that seem to easily fail. I am thinking it was the lower bumper Acrad?
I had the same issue, wasn’t aware it was “a thing”. I had the front bumper replaced about 2 years ago while it was in the shop getting the rear bumper fixed from someone hitting me in a parking lot. New bumper is still going strong so far
Thanks BCritter!
I was up in S. Georgia this weekend and saw 3 more. Unfortunately I could not get any photos due to the rain.
If anyone else can post their photos I would appreciate it.
Below is a summary of your most recent email message received and our response.
We appreciate the continued opportunity to be of service to you.
Subject
No Summary
Response By Email (Tiffany) (10/22/2019 02:07 PM)
Dear Mr. OK,
Thank you for contacting Lexus. We do understand that this concern is important to you and that you have contacted Lexus previously about it.
We have looked at our records again, and we can confirm that your concerns were reviewed appropriately with a Lexus representative and you were provided with the position of Lexus on 10/17/2019.
Understanding your personal experiences with your 2013 GX 460 is important to Lexus, and your additional feedback has been documented at National Headquarters.
Your email has been added to your original concern at our National Headquarters.
Sincerely,
Tiffany
Lexus Guest Experience Center
Customer By CSS Email (Chris OK) (10/21/2019 09:46 AM)
Here are 2 more vehicles with the same issue. See attached.
They told me to take it to a body shop and have them fix it. I tried to explain that a body shop would not be able to fix it as there is a design flaw.
10-18-19, 11:50 AM
Front Bumper crack
