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Lexus does not manufacture airbags. Their ability to replace our airbags has absolutely nothing to do with their priorities. Lexus isn't the only brand dealing with this either and many others are waiting as well, including BMW.
I believe it does. Every new Lexus on the lot has new airbags in it. Lexus buys airbags like anybody else. Why can't they buy us some damned airbags?
Frankly I don't care about what troubles BMW is having.
I understand that there are millions of airbags around the world that need to be replaced, but manufacturing airbags is no new thing. And the takata recall is no new thing either, other marques have been refitting cars since 2013. A few months wait, maybe four or five, I get it. But 6+months with no end in sight? At some point their vehicles no longer become fit for their intended purpose beyond a simple repair.
I believe it does. Every new Lexus on the lot has new airbags in it. Lexus buys airbags like anybody else. Why can't they buy us some damned airbags?
Frankly I don't care about what troubles BMW is having.
I understand that there are millions of airbags around the world that need to be replaced, but manufacturing airbags is no new thing. And the takata recall is no new thing either, other marques have been refitting cars since 2013. A few months wait, maybe four or five, I get it. But 6+months with no end in sight? At some point their vehicles no longer become fit for their intended purpose beyond a simple repair.
Has anyone received an update from Lexus? My local dealership doesn't have any information on this.
Thanks
I called the main Lexus customer service line and was told "Q1 of this year" but ultimately gave no promises. It sounds like Lexus has no clue to be honest.
I called the main Lexus customer service line and was told "Q1 of this year" but ultimately gave no promises. It sounds like Lexus has no clue to be honest.
At least that's something. If I had an airbag by March 31 I'd be very happy. But given that we're almost halfway through Q1, perhaps that is some false hope.
Very, very early I heard that this process would take a few months. Almost immediately after hearing that it switched to year end, but they couldn't make any guarantees.
Ultimately though I get the same impression as you though, that Lexus has zero clue.
By the way, if no one is sitting in the passenger seat, should the passenger airbag be on or should it be off? I know the light switches to off when the vehicle senses that there is a light load in the seat.
If it's supposed to still be on, passengers in the rear (and driver I'm guessing) are still susceptible to being hit be debris, right? Shouldn't it be off?
A couple weeks ago an official memo apparently came down from Lexus/Toyota re the airbag situation. I got to see it at my last dealer visit to renew my loaner paperwork but I was unfortunately not allowed to make a copy or take a picture. Next time anybody makes a dealer visit I highly encourage pestering them to see the memo and try to get us a copy!
For us, we are looking at June 30, 2017 for airbag recalls to start on 2010 GX and September 30, 2017 for 2011 GX. Also on the memo was 2006-2009 models which should start on March 31, 2017. They also had a replacement schedule for later model years with dates going through 2020, so for those with newer trucks it might be a very long time, though recall notices for the later models won't go out for some time as well.
Within each category there was a completion goal of x% in the first quarter, x% in second quarter, etc. So even if replacements begin on June 30, 2017 for your 2010, you might not get a call for a couple few months.
This would put us at over a year from notice to completion, best case scenario. For 2011s it could easily be a year and a half in total. But at least there is a scheduled plan in place, and at the end of March, early April we will hopefully see some IS, ES, SC owners getting replacement airbags.
A couple weeks ago an official memo apparently came down from Lexus/Toyota re the airbag situation. I got to see it at my last dealer visit to renew my loaner paperwork but I was unfortunately not allowed to make a copy or take a picture. Next time anybody makes a dealer visit I highly encourage pestering them to see the memo and try to get us a copy!
For us, we are looking at June 30, 2017 for airbag recalls to start on 2010 GX and September 30, 2017 for 2011 GX. Also on the memo was 2006-2009 models which should start on March 31, 2017. They also had a replacement schedule for later model years with dates going through 2020, so for those with newer trucks it might be a very long time, though recall notices for the later models won't go out for some time as well.
Within each category there was a completion goal of x% in the first quarter, x% in second quarter, etc. So even if replacements begin on June 30, 2017 for your 2010, you might not get a call for a couple few months.
This would put us at over a year from notice to completion, best case scenario. For 2011s it could easily be a year and a half in total. But at least there is a scheduled plan in place, and at the end of March, early April we will hopefully see some IS, ES, SC owners getting replacement airbags.
I saw the information that you are talking about. You can find it on the NHTSB site. It is what they are telling the car manufacturers that they have to comply with. You can also find the completion rates for each car manufacturer updated every day. I have 2008 ES and live in SC. The give a date of 3/31/17 for the car manufacturers to "have a remedy and sufficient supply" for Priority Group 4 of which I am a part of. They list the required percentages per quarter. I am not feeling confident that Lexus will have a fix for my car by the end of March!
I saw the information that you are talking about. You can find it on the NHTSB site. It is what they are telling the car manufacturers that they have to comply with. You can also find the completion rates for each car manufacturer updated every day. I have 2008 ES and live in SC. The give a date of 3/31/17 for the car manufacturers to "have a remedy and sufficient supply" for Priority Group 4 of which I am a part of. They list the required percentages per quarter. I am not feeling confident that Lexus will have a fix for my car by the end of March!
Can you post a link if possible? I am on NHTSB site and I keep getting "access denied." Thanks!!
The document I saw at Toyota appeared to be Lexus-specific, prepared by Toyota/Lexus but it contained all of the same dates for the vehicles in each priority group.
Whether or not Lexus can meet those dates is another story. :P
02-01-17, 07:21 AM
